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dualmon Logo

Remote support and device access management solution

Last updated: January 2025

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Table of Contents

dualmon - 2025 Pricing, Features, Reviews & Alternatives

What is dualmon?

dualmon Remote Access is a remote desktop and support software that helps businesses connect and manage remote devices across multiple platforms to streamline processes related to remote support management, server monitoring, application deployment, system configuration, access management, and more. The solution lets professionals host web meetings with multiple clients to give presentations, demonstrations or training and facilitate collaboration with participants through annotation and various drawing tools.

dualmon Remote Access offers white-label capabilities, which enable organizations to personalize the interface using custom colors, logos and themes. The platform offers a host of features such as invitation links, presentation recording, end-to-end encryption, two-factor authentication, instant messaging, mobile access, and more. Computer diagnostic functionality allows administrators to view hardware details or system information and maintain notes about various devices.

dualmon Remote Access enables enterprises to review participants’ histories and cut, copy, paste or transfer files across connected devices. Usage reporting capabilities allow managers to gain insight into connection strength and session activities by time, location, and duration.

Starting from

19

Per year

view pricing plans
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dualmon's key features

Most critical features, based on insights from dualmon users:

Real-Time Chat
Diagnostics Tools
Remote Access/Control
Access Controls/Permissions
Collaboration Tools
Screen Sharing

All dualmon features

Features rating:

Unattended Access
File Transfer
Mobile Access
Multiple Monitor Access
User Management
Two-Factor Authentication
Third-Party Integrations
Summary Reports
SSL Security
Session Transfer
Session Recording
Self Service Portal
Secure Login
Screen Recording
Reporting/Analytics
Reporting & Statistics
Remote Update/Installation
Remote Printing
Remote Monitoring & Management
Print Management
Multiple User Accounts
Multi-Channel Communication
Monitoring
Meeting Management
Live Chat
File Sharing
Diagnostic Tools
Customizable Branding
Chat/Messaging

dualmon awards

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dualmon pricing

Starting from

19

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about dualmon price and value

Value for money rating:

Of 64 reviews that provide robust commentary on dualmon's price and value, 91% mention it in a positive light.

Most reviewers indicate that dualmon offers excellent value for money, highlighting its affordability and comprehensive feature set. They find it cost-effective, especially for small businesses and IT departments, allowing them to provide reliable services without high expenses. Users appreciate that dualmon's base price covers multiple users and includes features comparable to more expensive alternatives. They also mention that the software helps reduce business costs significantly, making the annual subscription fee worthwhile. Some reviewers feel that dualmon's Pro version, available at a minimal monthly cost, offers great additional features. They report that the software's low cost does not compromise its functionality, which is on par with or better than higher-priced competitors.

However, a few users mention that dualmon may not be as full-featured as some more expensive options and note occasional performance slowdowns. Despite this, they still consider it a good value for the money, especially given the high costs of other remote desktop software. Some users say that while dualmon might be slightly more expensive than some competitors, the overall value it provides justifies the cost.

Check .

To see what individual users think of dualmon's cost and value, check out the review excerpts below.

it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers.
I have done many searches over the years and DualMon is by far still the best and most affordable remote desktop tool out there.
The truth is that even though I analyze this software, I consider that the only thing against it is the operating cost, perhaps because it is focused on corporate application.

dualmon integrations (2)

dualmon support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Documentation

dualmon reviews

Overall rating

4.9

/5

257

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

221

33

3

0

0

Pros
Ease of use, Secured, Superb Customer Service, DualMon updates and makes fantastic changes.
The ease of deployment and excellent functionality allows us to perform the tasks the team needs efficiently. It has unlimited user capability and is super value for the money.
I like the price and the flexibility. My clients like that I can help them right away and the ease of connection means I can help anyone with an internet connection.
Cons
If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer.
I would be willing to pay for the app, or pay more for the annual subscription if it came to that.
The only feature missing from DualMon is multiple window control.

dualmon FAQs

Q. What type of pricing plans does dualmon offer?

dualmon has the following pricing plans:
Starting from: $19.00/year
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of dualmon?

dualmon has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does dualmon support?

dualmon supports the following languages:
English


Q. Does dualmon support mobile devices?

dualmon supports the following devices:
Android, iPad, iPhone


Q. Does dualmon offer an API?

No, dualmon does not have an API available.


Q. What other apps does dualmon integrate with?

dualmon integrates with the following applications:
Microsoft Outlook, Google Calendar


Q. What level of support does dualmon offer?

dualmon offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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