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Ellevo Next Logo

Your next B2B customer service software

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Ellevo Next - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Ellevo Next overview

What is Ellevo Next?

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

It features all the tools to manage customer requests through various channels, like email, Whatsapp, customer service portal and others, as well as classify, approve, automate, distribute and organize backoffice and customer services operations.

Key benefits of using Ellevo Next

Be wherever your customer is: Ellevo Next features enables multiple channels for your internal and external customers with our responsive, dynamic content driven, customer service portal that allows for segmented and role-based knowledge base articles, services and design.

Automate service desk tasks: no code integrations, automations and answers that will make productivity skyrocket.

Workforce and operations transparency: know what, where, who and when your agents are spending time with, with our completely non frictional timesheet controls.

Agile deployment: Ellevo Next allows for any company of any size to start quickly, iterate and overhaul settings easily, without losing data or reworking.

Starting price

24.99per user /
per month

Alternatives

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Ellevo Next’s user interface

Ease of use rating:

Ellevo Next reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

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Ellevo Next's key features

Most critical features, based on insights from Ellevo Next users:

Knowledge base management
Multi-Channel communication
Interaction tracking
Reporting/Analytics

All Ellevo Next features

Access controls/permissions
Activity dashboard
Alerts/Escalation
API
Automated routing
Customizable branding
Customizable fields
Data import/export
Macros/Templated responses
Performance metrics
Prioritization
Real-Time chat
Real-Time notifications
Self service portal
Service level agreement (sla) management
Surveys & feedback
Third-Party integrations
Workflow management

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Ellevo Next pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Next Desk (per agent)

24.99

/user

Per month

Next Desk (per seat)

29.99

Per month

User opinions about Ellevo Next price and value

Value for money rating:

Ellevo Next integrations (2)

Top integrations

Ellevo Next support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Ellevo Next FAQs

Q. Who are the typical users of Ellevo Next?

Ellevo Next has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Ellevo Next support?

Ellevo Next supports the following languages:
English, Portuguese, Portuguese, Portuguese, Spanish


Q. Does Ellevo Next offer an API?

Yes, Ellevo Next has an API available for use.


Q. What level of support does Ellevo Next offer?

Ellevo Next offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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