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Ellevo Next Logo

Your next B2B customer service software

Ellevo Next - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Ellevo Next?

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

It features all the tools to manage customer requests through various channels, like email, Whatsapp, customer service portal and others, as well as classify, approve, automate, distribute and organize backoffice and customer services operations.

Benefits of using Ellevo Next

Be wherever your customer is: Ellevo Next features enables multiple channels for your internal and external customers with our responsive, dynamic content driven, customer service portal that allows for segmented and role-based knowledge base articles, services and design.

Automate service desk tasks: no code integrations, automations and answers that will make productivity skyrocket.

Workforce and operations transparency: know what, where, who and when your agents are spending time with, with our completely non frictional timesheet controls.

Agile deployment: Ellevo Next allows for any company of any size to start quickly, iterate and overhaul settings easily, without losing data or reworking.

Starting from

24.99

/user

Per month

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Ellevo Next's key features

Most critical features, based on insights from Ellevo Next users:

Knowledge Base Management
Multi-Channel Communication
Interaction Tracking
Reporting/Analytics

All Ellevo Next features

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
API
Automated Routing
Customizable Branding
Customizable Fields
Data Import/Export
Document Storage
IT Asset Management
Macros/Templated Responses
Performance Metrics
Prioritization
Real-Time Chat
Real-Time Notifications
Self Service Portal
Service Level Agreement (SLA) Management
Surveys & Feedback
Third-Party Integrations
Workflow Management

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Ellevo Next pricing

Value for money:

Starting from

24.99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Ellevo Next integrations (2)

Top integrations

Ellevo Next support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Ellevo Next FAQs

Q. What type of pricing plans does Ellevo Next offer?

Ellevo Next has the following pricing plans:
Starting from: $24.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Ellevo Next?

Ellevo Next has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ellevo Next support?

Ellevo Next supports the following languages:
English, Portuguese, Spanish, Portuguese, Portuguese


Q. Does Ellevo Next offer an API?

Yes, Ellevo Next has an API available for use.


Q. What other apps does Ellevo Next integrate with?

Ellevo Next integrates with the following applications:
Zapier, Pluga


Q. What level of support does Ellevo Next offer?

Ellevo Next offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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