FixMe.IT vs EV Reach

TeamViewer

AnyDesk

NinjaOne

Dameware

Kaseya VSA

LogMeIn Pro

Compare FixMe.IT and EV Reach based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

LogMeIn Pro by GoTo  is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Access Controls/Permissions

Activity Dashboard

Chat/Messaging

Collaboration Tools

Compliance Management

Customizable Branding

Customizable Reports

Drag & Drop

File Sharing

File Transfer

Live Chat

Monitoring

Multiple Monitor Access

Problem Management

Real-Time Chat

Real-Time Notifications

Remote Access/Control

Remote Support

Reporting & Statistics

Reporting/Analytics

Screen Recording

Screen Sharing

Secure Login

Session Recording

SSL Security

Summary Reports

Troubleshooting

Two-Factor Authentication

Unattended Access

Whiteboard

FixMe.IT

Linux

Web-based

Windows

Director, Business Process Management

My only complaint is the inability to share access with other users. This becomes a problem when I work on a team or when there network services provider uses FixMe.

Software Support - 

Unattended access is very easy to setup and initiate when appropriate. I have used this product for years with amazing reliability and very little need for technical support.

Systems Manager

I love the ability to view all users by office. I am able to see if they are logged in and if they are working or if the system is logged in and idle.

Managing Director

Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse.

Amazing consistency, fast,  stable, can keep up for extended periods of time, can enable always on remote.

Director of Opertations

Pretty solid experience. It is one of the best remote software.

Owner/Operator

However it's been a while now since there have been any enhancements. It would be nice to know what up and coming features/enhancements are in the works.

System Administrator

So far, I havent found anything too terrible. The layout could be updated.

VP Support Services

The system was improved where when a customer connects with different browsers, it's very easy for them to start the application. We use it for demo's and support.

Sys admin

Cheap and stable is the opposite of my ex so that’s a plus. Price -> Affordable per admin (unless you have 150+ unattended clients).

owner

I use this software very often, and always find it easy to use and very simple for the end user to get me connected so I can help them.

Corporate Network Administrator

A great program for technical support to remote users outside our SD-WAN network.

Associate IT Manager

It is very easy to use and was easy to deploy to company.

IT Manager

I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly.

Network Manager / Assistant General Manager

The software is limited to only windows products.

Housekeeping

I think it is a easy program and would help alot but the price was just too expensive.

The software is easy to use and website integration for customer use.

President

Some others will not do this and requires someone at the other end to restart the software. The price and the speed of connection is worth it.

FixMe.IT screenshot: FixMe.IT unattended clients

FixMe.IT screenshot: FixMe.IT home page

FixMe.IT screenshot: FixMe.IT homepage

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

Active Directory Integration

Activity Tracking

Alerts/Notifications

Annotations

Application Management

Audit Trail

Authentication

Commenting/Notes

Data Import/Export

Diagnostic Tools

Diagnostics Tools

Document Management

Event Logs

File Management

Multiple User Accounts

Performance Metrics

Print Management

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Remote Monitoring & Management

Remote Update/Installation

Role-Based Permissions

Server Monitoring

Session Transfer

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Uptime Reporting

User Management

Video Chat

Workflow Management

EV Reach

Android

iPad

iPhone

Senior infrastructure analyst 

What a great product, ease of connectivity and interaction with Active Directory make it a joy to use. This is almost ready for full Mac support so has the edge over all its competitors.

Support Technician

They have a ton of awesome features and functions. You can search for a user then connect with ease.

Senior Technician

The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into.

Simple, effective and easy to navigate interface with plenty of options. Great bang for the buck.

You'll first love Goverlan Reach Remote Control - then it gets fun.

Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console.

Managing Principal and President

Over all it is a great value for the money. Needs improvement on handling the agent on the remote PC.

Director of Technology

Installing/updating the client sometimes fails for no apparent reason.

SQL Programmer

It's a great tool and vastly superior to RDP, since you can work on the remote machine while a user watches or works as well, plus you can log off and log back on as an admin or other user.

IT Technician

I like the fact this product is easily navigated. Learning how to use Goverlan was a relatively easy process save remotely installing software.

National IT Coordinator

Its easy to give support to customers and I love the way that the whole suit integrates with the AD.

IT Coordinator

The ability to quickly connect to remote users and offer a quality tech support experience.

Sr. Systems Analyst

The software provides many great features, and a low cost. Easy to use and install on machines.

Technology Coordinator

All of the features that I use including silently adding programs, logging into computers to maintain programs, and monitoring users are all very user friendly.

Manager, Network Operations

There are nitpicks here and there like errors being extremely vague or lack there of when things don't work but over all it gets the job done.

Systems Administrator

Sometimes the display refresh is a bit squirrely. It will tell me there is no monitor connected at times.

Senior Staff Officer - IT Department

Now, in saying all that - I have to admit that I was probably a little inexperienced and maybe even a bit lazy in how I interpreted their advice.

Senior Project Manager

With its Active Directory integration, we can see if a user is logged into a PC and which PC they're logged into.

FixMe.IT vs EV Reach Comparison (2026)

FixMe.IT

EV Reach

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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