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Remote Support Software That Always Works
FixMe.IT Pricing, Features, Reviews and Alternatives
FixMe.IT product overview
What is FixMe.IT?
FixMe.IT is a remote support app that enables instant connections between remote computers located anywhere in the world. With FixMe.IT, delivering remote support becomes faster and easier than ever before: the whole connection process is seamlessly fast, which means that any user can easily request and approve remote access to their machine.
Key benefits of using FixMe.IT
Lightweight & easy to use
Unlimited number of concurrent support sessions
Unattended access
Trouble-free connections in any environment
Secure data transfer & optional two-factor authentication
Branding options
Typical customers
Platforms supported
Support options
Training options
FixMe.IT pricing information
Value for money
4.7
/5
374
Starting from
30
Per month
Other
Pricing options
Value for money contenders
FixMe.IT features
Functionality
4.5
/5
374
Total features
26
4 categories
Most valued features by users
Functionality contenders
FixMe.IT users reviews
Overall Rating
4.8
/5
374
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.19/10
289
78
7
0
0
Claudia L.
Kurt B. C.
Jonathan G.
Overall rating contenders
Lisa W.
VP of Technology
Banking, 51-200 employees
Review source
Transcript
Lisa W.: My name is Lisa, I'm Vice President of Technology at a company that's about 150 employees in...
Rhonda M.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
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This program has saved me so many miles on my car because I can remote in and take care of things. The pc doesn't even have to be on the network as long as it can get to the internet.
FixMe.IT is so easy to explain to the receiving party how to allow you to connect. Web based and simple. It also has features that allow you to send files back and forth, it allows you to let them see your screen as well.
There is nothing that I don't like about FixMe.IT
David S.
Information Technology and Services, 1-10 employees
Used weekly for 1-2 years
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We need a quick and inexpensive way to get connected to assist our customers and this gets the job done.
The price was right. We needed something to quickly connect to a client's computer that didn't cost an arm and a leg.
It's not as bandwidth efficient as some other products. Some clients have slow internet and FixMe can be a bit laggy with them.
Claudia L.
Information Technology and Services, 201-500 employees
Used weekly for 2+ years
Review source
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The main benefit of this software is that it allows us to provide remote assistance to our clients. It is an easy software to configure, where users can access it from the client version and we can access it from the expert version.
FixMe.IT is a really easy to use and configure application. What I like the most is that it has two applications, a client version and an expert version. The video quality when sharing the screen is very stable.
The only thing I dislike about this software is that it is only available for Windows. I would like FixMe.IT to release a version for Linux.
Faraz K.
Used weekly for 1-2 years
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Very low overhead on the hard ware. It works well and it's responsive. The functions are laid out nicely
Annual billing, doesn't have Mac support other rdp software have app support top. Fixme.It is still chasing there competition but still charging about the same amount for less options
Hi Faraz, Thank you for reviewing FixMe.IT and for being our valued customer! We've always been committed to improving our application so that our users could enjoy the best Windows experience possible. We do understand the importance of Mac OS support, and that's why we're currently working towards introducing this feature in a future release. At the same time, we've always tried to keep our rates...
Chris L.
Used daily for 1-2 years
Review source
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1. Ease of use for remote users to allow access. 2. Simple setup for recurring remote access. 3. Fast login time. 4. Low overhead on pc and internet resources.
The software uses little pc system resources when running on my laptop. It also seems to take less internet bandwidth than other systems. It is also very simple when instructing remote users to setup to allow remote access.
The biggest con that I have with this software is that there is no mobile (iPhone or iPad) application. Many cases I'm in the field with my mobile devices only and need remote access to clients.
FixMe.IT FAQs
FixMe.IT has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of FixMe.IT?
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