FixMe.IT vs TeamViewer ONE

GoTo Meeting

Microsoft Teams

Webex Suite

AnyDesk

Dameware

LogMeIn Pro

Compare FixMe.IT and TeamViewer ONE based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer ONE

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Zoho Assist

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

Access Controls/Permissions

Activity Dashboard

Chat/Messaging

Collaboration Tools

Compliance Management

Customizable Branding

Customizable Reports

Drag & Drop

File Sharing

File Transfer

Live Chat

Monitoring

Multiple Monitor Access

Problem Management

Real-Time Chat

Real-Time Notifications

Remote Access/Control

Remote Support

Reporting/Analytics

Reporting & Statistics

Screen Recording

Screen Sharing

Secure Login

Session Recording

SSL Security

Summary Reports

Troubleshooting

Two-Factor Authentication

Unattended Access

Whiteboard

FixMe.IT

Web-based

Windows

Linux

Monthly

Annual

President

Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user.  

Consultant

Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously.

Principal

In my opinion training thus is better than one-one face-face (but you try telling that to potential customers that  :-(   ) since with this remote software we BOTH have dual keyboard/mouses control of a (mine) screen.

Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code.  

IT Intern

IT lacks a free tier, unlike some alternatives, and it has no mobile support.

Director of Opertations

Also, you cannot send remote command to the PC other than reboots.

For example, features like session recording, remote reboot, and multi-monitor support were not as robust as in other similar remote support tools.

The end user installs the unattended exe or uses a secure code to connect.

Technical Advisor

During the Pandemic, we needed a solution to correct computer issues without risking safety.

Even now, after going back to normal function, we use this application to save us time.

Owner

The generated link to the installer is probably my favorite thing.

It does not support Mac or Android at this time.

The file transfer feature was a useful addition for quick and secure file exchange. Although there were some limitations in terms of advanced features, FixMe.

IT Makes it extremely easy to set up an use, cost-effective, it has great unattended access, and it has great security.

System Administrator

I wish there were hotkeys to change the screen your looking at.

Then they are in the system and we can access any time we need.

The man for everything

The price plan That it leaves nothing to be desired

Support Technician

Anytime I needed assistance the support team is absolutely golden.

director

ease of access, really easy for end users

The user-friendly interface and intuitive design made it easy to navigate and perform remote tasks.

Director Comercial

Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin

Director of IT

Senior Technical Support Engineer

IT offers a practical way of remote desktop connection and that would be quite pleaseing if they could offer a better support experience.

Content Writer

Before using this system, I had to send emails and wait days, sometimes weeks, for a response.

I like that this software has a multitude of tools users can use to address technical issues.

Oracle DBA

not compatible with Apple Mac, so its only for windows os users2.

Manager

I appreciate how quickly and steadily our team's screen sharing operates.

We have been involving this product for around 2year s, I haven't found whatever other program that is as simple to utilize.

Staff Accountant

I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day.  

IT Support Technician

With a pool of 700+ systems to support during our current virus pandemic (Coronavirus), this tool has been instrumental in keeping everyone's computers operating efficiently.   

I wish I could fit the screen to my monitor like I do with remote desktop.  

IT Service Desk Manager

Research Scientist

I liked this product as it allowed my IT support service staff personal to view the error and fix it from a distance.

Additionally, once the session has been completed and the client has been disconnected, the software is automatically uninstalled from the client computer.   

Owner/Operator

I also have been waiting for a feature that obtains a report of the client resources and retains them for offline review.

Director

Love the unattended remote control as well as the customization for self branding.

Managing Director

Limit on number of unattended clients that can be stored is a pain in the Rse.

Security and Access Control

Customer Support

Client Screen Access

Client Support

Ease of Use

Pricing

Setup

Mobile Support

Mid-size Business

Small Business

Large Enterprises

Freelancers

Techinline

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Supremo Remote Desktop 

SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

FixMe.IT vs TeamViewer ONE Comparison (2026)

FixMe.IT

TeamViewer ONE

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives