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Freshchat vs Clepher Comparison (2026)
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Good recommendations?
Overview
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
With Clepher's AI-powered conversational chatbots, users engage with customers on Facebook, Messenger, and Instagram Direct Message. Building a bot is easy with the visual drag n' drop builder. Use any of the 50+ native integrations. Add Zapier or Make to take your bot to the next level!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
178
5
4
3
2
1
81
71
16
4
6
- Value for money
- Ease of use
- Features
- Customer support
4.8
88
5
4
3
2
1
78
7
0
0
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
Prasad H.
Data Engineer
Shaunak B.
Sr analyst
Mohd A.
Founder
Pros
Ravanna J.
Founder
Georgios S.
CMO
Carla Q.
Customer Support
Cons
Srithika S.
Senior Product Designer
Atiradh W.
Chief Technology Officer
Vishnu J.
Software Engineer
Cons
Mario L.
Technical Market Analyst
Staporn J.
Director
Bryon C.
senior marketing specialist
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features65
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Campaign Segmentation
- Canned Responses
- Charting
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Automation
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- File Sharing
- File Transfer
- Geotargeting
- Group Messaging
- Human Handover
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- No-Code
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Pre-built Templates
- Proactive Chat
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Modeling
- Web/Mobile App Development
- Workflow Automation
- Workflow Management
- Total features56
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Campaign Segmentation
- Canned Responses
- Charting
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Automation
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- File Sharing
- File Transfer
- Geotargeting
- Group Messaging
- Human Handover
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- No-Code
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Pre-built Templates
- Proactive Chat
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Modeling
- Web/Mobile App Development
- Workflow Automation
- Workflow Management
Integrations
- Total integrations17
- AWeber
- ActiveCampaign
- BigMarker
- Bird
- Calendly
- Campaign Monitor by Marigold
- Constant Contact
- Elastic Email
- EverWebinar
- Freshcaller
- Freshdesk
- Freshsales
- GetResponse
- HubSpot CRM
- Kartra
- Kit
- Klaviyo
- Landingi
- LiveWebinar
- Mad Mimi
- MailerLite
- Mailgun
- Meta for Business
- Moosend
- Ontraport
- Pipedrive
- Plivo
- Sendlane
- Sendy
- Shopify
- Slack
- Stripe Payments
- TeamViewer ONE
- Twilio
- UpViral
- Upscope
- Vonage Business Communications
- WebinarJam
- WooCommerce
- Zapier
- Zendesk Suite
- Zluri
- iContact
- Total integrations27
- AWeber
- ActiveCampaign
- BigMarker
- Bird
- Calendly
- Campaign Monitor by Marigold
- Constant Contact
- Elastic Email
- EverWebinar
- Freshcaller
- Freshdesk
- Freshsales
- GetResponse
- HubSpot CRM
- Kartra
- Kit
- Klaviyo
- Landingi
- LiveWebinar
- Mad Mimi
- MailerLite
- Mailgun
- Meta for Business
- Moosend
- Ontraport
- Pipedrive
- Plivo
- Sendlane
- Sendy
- Shopify
- Slack
- Stripe Payments
- TeamViewer ONE
- Twilio
- UpViral
- Upscope
- Vonage Business Communications
- WebinarJam
- WooCommerce
- Zapier
- Zendesk Suite
- Zluri
- iContact
