GoToMyPC vs LogMeIn Resolve

TeamViewer ONE

AnyDesk

RemotePC

TeamViewer ONE is an all-in-one IT management platform that combines remote access, endpoint monitoring, and AI-powered automation. 

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

President

customer service is difficult to contact.

A billing issue was quickly resolved by your competent staff that I called.

Pesident

I would like to add that on the occasions where I did need customer support, they were fantastic!

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

Authentication

File Sharing

File Transfer

Mobile Access

Monitoring

Multiple Monitor Access

Multiple User Accounts

Performance Metrics

Print Management

Projections

Real-Time Chat

Real-Time Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Update/Installation

Reporting/Analytics

Reporting & Statistics

Screen Sharing

Secure Login

Session Transfer

Summary Reports

Two-Factor Authentication

User Management

Reviews for GoToMyPC come from a wide variety of industries, including accounting (10% of reviewers), law practice (8%), and construction (6%). The most frequent use case for GoToMyPC cited by reviewers is remote desktop (66% of reviewers).

Users and use cases

Reviewers indicate that GoToMyPC’s convenience and time savings can justify the cost, and some users appreciate available discounts and free trials. However, many reviewers feel pricing is high, inflexible, and increasingly less competitive.

Value for money

GoToMyPC is a remote desktop solution offering key features such as secure login and remote access/control, among others.

GoToMyPC

Web-based

Windows

iPad

iPhone

Linux

Splashtop

LogMeIn Pro

Personal

Corporate

Dependence on internet quality

With weaker internet, can be painfully slow.

Mechanical Engineer

The application is slow and laggy even with high-speed internet on both ends (local and connected computer).

82% of reviewers feel negative about Internet Connection. Some users report that slow or unstable internet can cause lag, disconnections, or screen freezes during remote sessions. Reviewers indicate that performance issues often arise from weak Wi-Fi or poor connectivity at either end, making work less efficient. They say interruptions and delays are particularly problematic for tasks requiring real-time responsiveness. Users think the need for a reliable internet connection is a significant limitation, especially in areas with inconsistent service.

Limited multi-monitor support

Office Manager

My work desk utilizes two monitors, and switching back and forth between them can be a bit awkward on my laptop ... especially (for instance) if my email is on one monitor and I want to get a document into a file that happens to be on the other screen.

Attorney

When I use this on my lap top, because I have two monitors at my office, I can't figure out how to get both screens on my laptop at the same time.  

49% of reviewers feel negative about Screen and Monitor functionality. Some users say switching between multiple monitors remotely is cumbersome and not intuitive. Reviewers report that dual monitor setups do not replicate well, with only one screen accessible or difficulties in viewing both at once. They find the remote screen size can be small or hard to adjust, especially on laptops or tablets. Users indicate that managing multiple screens is less efficient compared to working directly at the office.

High cost for small users

owner

I feel the pricing is a little high, should be better discounts for sole proprietors (more than one but less than four computers used)

Bookkeeper

Having used the software when it used to be under $100 per year to now paying over $350 per year is a little hard to swallow.

46% of reviewers feel negative about Pricing. Some users say the software is expensive, especially for small businesses or individual users who need only limited access. Reviewers mention that the price has increased significantly over time, making it less affordable for those with basic needs. They report that the cost can be prohibitive for deploying across multiple users or devices. Users think the pricing model favors larger organizations and is less competitive compared to alternative solutions.

Occasional glitches and disruptions

Owner

When I first started using GoToMyPC, it would automatically disconnect after being idle for only a few minutes...which was annoying.

The mobile app isnt very good, there needs o be an easier way to navigate on a phone or tablet

48% of reviewers feel negative about Bugs and Issues. Some users report experiencing system freezes, connection drops, or problems after software or operating system updates. Reviewers mention that reconnecting often requires manual intervention at the host computer, which is inconvenient if they are remote. They say certain features, like screen resizing or navigation, can be awkward, and that the mobile app is less functional. Users think troubleshooting can be time-consuming and sometimes requires technical support.

Effortless initial configuration

Accounting Manager

Ease of setup i am not the most computer friendly person but was able to set up with ease

92% of reviewers feel positive about Setup. Some users say the software is easy to install and configure, even for those with limited technical experience. Reviewers appreciate that setup takes only a few minutes and requires minimal effort. They find the process straightforward and value the quick start, which allows them to begin using the product immediately. Users think the simple setup is beneficial for onboarding new team members or deploying the software across multiple devices.

Remote work flexibility

Practice and Medical Billing Manager

It allows me to flexible in where I am working.   Since I am the sole person who does the billing for my practice, it allows me to travel on vacations - get my tasks done anywhere and any time.  

Mortgage Banker

I'm able to work anywhere - at my home office, in a client's office. when on vacation, when out of town.

100% of reviewers feel positive about Travel Access. Some users report that being able to access their office desktops from anywhere is crucial for managing work while traveling. Reviewers appreciate the freedom to complete tasks on vacations or business trips without falling behind. They say the platform eliminates unnecessary commutes and allows them to work from multiple locations, saving time and energy. Users think this flexibility helps them maintain business continuity and stay connected with clients or colleagues regardless of their physical location.

Robust remote security measures

president

it's easy to use and the two factor authentication gives me a sense of security

GoToMyPC allows us to work from anywhere and know that the information is secure.  

95% of reviewers feel positive about Security and Access Control. Some users report that secure connections and multi-factor authentication give them peace of mind when accessing sensitive information remotely. Reviewers appreciate the streamlined login process and the presence of multiple security layers. They say the encrypted connections and user-friendly security features are important for protecting company assets. Users indicate that security is a top priority, especially when working from different locations or on public networks.

Consistent platform performance

Publisher and Owner

Working rural, GTMPC has been trustworthy every week, every deadline met.

It's also very reliable, with us experiencing minimal issues in the years of use.

98% of reviewers feel positive about Reliability. Some users say the platform is dependable for daily operations, even over many years of use. Reviewers indicate that minimal technical issues and stable performance are important for meeting deadlines and maintaining workflow. They find the software trustworthy and note that it does not conflict with other programs. Users report that reliability is a key reason they continue to use the product, especially when compared to alternatives.

Seamless home office integration

Designer

To be able to work from home has allowed me to keep up with my demanding job.

Overall this product is worth having for my firm as it allows us to work on the go or from home, etc.

96% of reviewers feel positive about Work from Home capabilities. Some users say the software was essential during the pandemic, enabling uninterrupted work from home. Reviewers appreciate the ability to access work computers remotely, allowing them to avoid commutes and work flexible hours. They find it helpful for balancing personal and professional responsibilities, and note that it supports working from any location with internet access. Users think this flexibility is valuable for both short-term and long-term remote work arrangements.

Treasurer

Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations.  

Senior Vice President

I have a desktop link on my work PC that provides a timely and direct access to my home computer once I input my password.

I can access my work computer anytime, I can look up what work we have done for this customer and see if their item in under warranty.

it has only gotten better and more efficient and there is nothing out there that allows you full access to your home computer in the most comfortable way possible.

Clinical Nurse Specialist Owner

I have been using GoToMyPC since 2005 to stay connected to my home computer, Outlook email, and files.  

I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something.  

Enrolled Agent

I do income tax returns and represent clients before the IRS and state tax agencies and being able to do that from any computer, anywhere, is beneficial

It has allowed us to maintain business, whether there's been a snowstorm and we can't get into the office, or we're away spending time with family and friends.

CPA AND OWNER

Go To My PC has allowed me the flexibility to work from home, on occasion, but also allows me to log into my computer when I am out at clients.  

director

I would like the abiility to fix the remote access to one of my two screens on my hope computer when I want to access remotely on my laptop using the software.

It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another.

Overall, I am satisfied with GoToMyPc as it allows me to access my office computer to work when I am not in the office

Also the ability to send a control alt delete command remotely and to access my desktop via the app on my iphone.

Accounting Administrator

I've had some connection issues, but it's usually the result of our office Wi-Fi.

Co-Founder and Co-Owner

There is so much out there that you can never talk to a human, and GoToMyPC is amazing in so many ways, including the human connection to our high technology!

We are the only two employees allowed to work remotely from home.

Managing Partner

Now supports a duel monitor environment.  

It allows me to access my office and continue to work as though I was there.

The annual cost for two computers is quite costly!

Financial Secretary

I like the flexibility and connection speed.

It also allows me to access both screens on my home pc by toggling left and right.

I am able to remotely access my office computer's emails, files, etc. and can use email, excel, word, adobe as if I was in my office in person.

Have used for years and vital for my newspaper work.

It is difficult if I am not at the remote location or if someone else is not there.

The ease of use and the great customer service is why I am a believer in the GoToMyPC.

Account Manager

Billing is seamless and accurate, excellent value.

InHouse Manager

I cannot use it on my IPAD mini, for instance.   But I have no issues on my PC or my cell phone.

I appreciate the dependability of my connection on my home PC.  

I have not had any issues that would make me want to migrate away.

It always works well and not too glitchy despite connecting from different locations that do not always have the best interenet.

The ability to get on my office computer from my home office computer.

the simplicity of logging into my desktop anywhere in the world for sensitive software that should remain on my desktop.

Transaction Coordinator

User friendly / Support is great /  annual fee is reasonable and always offered a discount.

Director of Business Operations

I called them a week after it renewed to let them know I will not be using the service and they said I basically did not have a choice as the service will remain active for an entire year and they will not refund.

Updating remote computers is not always optimal.

I work between my office, home and second home.

Partner

It has all the features that I need, such as remote printing, screen blanking and dual monitor support.

I could not recommend a better platform for accessing my data.

It offers direct access to my desktop at any time of day or night.

I do find that sometimes due to internet issues on one end or the other, connecting can be slow

GoToMyPC is essential for the right people to be able to access the same central computer.

MD owner

Very helpful access to my patients' records, schedules, etc.

Accountant

I know that their customer support is great because in time's past I've needed help.   But honestly, I haven't needed help in quite some time.

Often on the weekends, when our office is closed, our associates will need assistance with something, and GoToMyPC allows me to quickly log on and work just as if I was sitting at my desk!  

Herd Manager

I log in daily to a work computer at a farm to complete tasks.  

Remote PC support

Remote Office Access

Bugs and Issues

Remote Computer Access

Remote Work

Screen and Monitor

Login Process

Computer Access

Customer Support

Pricing

Subscription and Billing

Mid-size Business

Small Business

Large Enterprises

Freelancers

GoTo

Zendesk Suite

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Freshdesk

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Milvus

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

IT Manager

I feel so much stress has been taken form just by being able to manage every user and device without having to put on steel toes and walk to them, or get on a Zoom Call and try to walk someone through my troubleshooting process

Clinical Research Coordinator

Great customer service and prompt replies.

Director of Implementation

This definitely helps solves customer issues and allows us to help diagnose and resolve those specific issues.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform. 

GoToMyPC vs LogMeIn Resolve Comparison (2026)

GoToMyPC

LogMeIn Resolve

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives