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All-in-one IT support
GoTo Resolve Pricing, Features, Reviews and Alternatives
GoTo Resolve product overview
What is GoTo Resolve?
Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use.
Key benefits of using GoTo Resolve
-Provide mobile support on any device, from anywhere
-Stay safe with zero trust security architecture
-Save time and resources with remote IT automation
Typical customers
Platforms supported
Support options
Training options
GoTo Resolve pricing information
Value for money
5.0
/5
2
Starting from
69
Per month
Flat Rate
Pricing options
Value for money contenders
GoTo Resolve features
Functionality
3.5
/5
2
Total features
32
11 categories
Most valued features by users
Functionality contenders
GoTo Resolve users reviews
Overall Rating
3.5
/5
2
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6/10
1
0
0
1
0
Overall rating contenders
Edwin Z.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
I really like the products,it's value for your money and it's weath per cent.
The video and sound quality is super.its a powerful IT innovation tool
The is nothing that I least like about it
Sarah R.
Information Technology and Services, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
I wanted to love it but ultimately I am using GoTo assist more than Goto resolve. I cant do what I need to for my Job.
I like that I can see step by step where the customer is at on their side while trying to load the software.
I do not like that I can not add a technician to my session so we can troubleshoot together and I do not like that file transfer rarely works and I cant transfer more than one file.
Thank you for the great feedback, Sarah. We have some great news to share on recent product updates. We've recently released multi-agent collaboration which allows you to add up multiple agents to a single remote session and a new file manager for transferring files and folders on deployed devices (outside remote sessions). We are also planning to add this file manager feature to remote sessions.
GoTo Resolve FAQs and common questions
Q. What type of pricing plans does GoTo Resolve offer?
GoTo Resolve has the following pricing plans:
Starting from: $69.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of GoTo Resolve?
GoTo Resolve has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does GoTo Resolve support?
GoTo Resolve supports the following languages:
English
Q. Does GoTo Resolve support mobile devices?
GoTo Resolve supports the following devices:
Android, iPad, iPhone
Q. Does GoTo Resolve offer an API?
No, GoTo Resolve does not have an API available.
Q. What level of support does GoTo Resolve offer?
GoTo Resolve offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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