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LogMeIn Resolve
5
121
4
73
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management for IT teams and MSPs.
Table of Contents
LogMeIn Resolve - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
LogMeIn Resolve overview
Based on 216 verified user reviews
What is LogMeIn Resolve?
Reviews for LogMeIn Resolve come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Computer Software (9%), and Construction (6%). The most frequent use case for LogMeIn Resolve cited by reviewers is remote support (62% of reviewers).
What do users say about LogMeIn Resolve pricing?
Some reviewers find LogMeIn Resolve affordable and appreciate the value for smaller teams or starter companies. However, users report rising costs with more licenses, frustration with the subscription model, and disappointment over limited free options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Support
Customer Support
User Interface
GoToAssist
Connectivity and stability concerns
Do you work for LogMeIn Resolve? Manage this product listing
LogMeIn Resolve’s user interface
LogMeIn Resolve review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about LogMeIn Resolve?
Users say LogMeIn Resolve makes remote support and troubleshooting efficient, allowing them to access and fix devices from anywhere, which saves significant time and travel. They appreciate its ease of use, intuitive interface, and the ability to support clients and colleagues with minimal technical barriers, even for non-technical users. They also find mobile access helpful for on-the-go support and value the security features provided.
Reviewers indicate some challenges, including occasional connection issues, higher pricing compared to alternatives, and a desire for more advanced reporting and analytics. They mention that the user interface could be modernized and mobile device support improved.
Select to learn more
Who uses LogMeIn Resolve?
Based on 216 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
LogMeIn Resolve's key features
Most critical features, based on insights from LogMeIn Resolve users:
All LogMeIn Resolve features
Features rating:
LogMeIn Resolve alternatives
LogMeIn Resolve
Starting from
23
Per month
Action1
Starting from
No pricing info
NinjaOne
Starting from
No pricing info
Slack
Starting from
8.75
/user
Per month
LogMeIn Resolve pricing
Pricing plans
Pricing details:
User opinions about LogMeIn Resolve price and value
Value for money rating:
Of 20 reviews that provide robust commentary on LogMeIn Resolve's price and value, mention it in a positive light.
Some reviewers find LogMeIn Resolve affordable and appreciate the value it offers, especially for smaller teams or starter companies needing fewer licenses. Users think the intuitive interface and included features justify the price for many use cases. Some reviewers feel the pricing is reasonable for volume users, but others report that costs rise quickly as more licenses are needed. Reviewers indicate frustration with the subscription model, loss of features without price reductions, and unexpected charges. Some users say the lack of a free plan and limited free trial options impact their perception of value for money.
, and
LogMeIn Resolve integrations (11)
Integrations rated by users
We looked at 216 user reviews to identify which products are mentioned as LogMeIn Resolve integrations and how users feel about them.
Integration rating: 3.3 (4)
Integration rating: 1.0 (1)
“It was mainly used to get asset data in. There are other methods available.”
Adam D.
IT Administrator
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
LogMeIn Resolve customer support
What do users say about LogMeIn Resolve customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of LogMeIn Resolve customer support.
Widespread user sentiment highlights fast, convenient, and user-friendly customer support that improves response times.
A significant portion of users appreciate the 24/7 availability and prompt replies from the support team.
A minority of users report delays in response and insufficient help from customer support, especially for setup or technical issues.
Support options
Training options
To see what individual users say about LogMeIn Resolve's customer support, check out the review snippets below.
“Great customer service and prompt replies.”
Brian K.
Clinical Research Coordinator
“This definitely helps solves customer issues and allows us to help diagnose and resolve those specific issues.”
Hillel G.
Director of Implementation
“I feel so much stress has been taken form just by being able to manage every user and device without having to put on steel toes and walk to them, or get on a Zoom Call and try to walk someone through my troubleshooting process”
Donna L.
IT Manager
LogMeIn Resolve FAQs
Q. What is LogMeIn Resolve used for?
LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount. From automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, intelligent session notes that feed directly into a built-in knowledge base, AI-assisted scripting, custom reporting, and an AI-powered self-service helpdesk help technicians move from ticket to fix faster — while building a smarter organization with every resolution.
Q. What level of support does LogMeIn Resolve offer?
LogMeIn Resolve offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support
