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GoToMyPC Logo

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Remote support management solution

(3)

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GoToMyPC Pricing, Features, Reviews and Alternatives

GoToMyPC FAQs

Q. What type of pricing plans does GoToMyPC offer?

GoToMyPC has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GoToMyPC?

GoToMyPC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does GoToMyPC support?

GoToMyPC supports the following languages:
English


Q. Does GoToMyPC support mobile devices?

GoToMyPC supports the following devices:
iPad, iPhone


Q. Does GoToMyPC offer an API?

Yes, GoToMyPC has an API available for use.


Q. What level of support does GoToMyPC offer?

GoToMyPC offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk

GoToMyPC product overview

Price starts from

35

Per month

Other

What is GoToMyPC?

GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk

Training options

Documentation
Videos

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Starting from

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Why am I seeing this?

GoToMyPC pricing information

Value for money

4.3

/5

538

Starting from

35

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoToMyPC features

Functionality

4.8

/5

538

Total features

24

3 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Monitoring
Performance Metrics
Authentication
File Sharing
File Transfer

Functionality contenders

GoToMyPC users reviews

Overall Rating

4.8

/5

538

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.16/10
Rating distribution

5

4

3

2

1

464

60

12

1

1

Pros
I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides.
Integration with my business and the ease of use of this product are outstanding qualities of this software program.
GoToMyPC is such a great tool, aside from using GoToAssist this is also a great addition if you desire more detailed information on your computer or computer that is inter connected to your network.
Cons
I am not unhappy about the software. If my access code needs to be changed sometimes it is a problem to have to go back to the office computer to do it.
You have to scroll sideways if you can find the scroll arrow/button - it's so tiny I struggle to scroll between screens.
Sometimes it inexplicably disconnects from my desktop. Also can sometimes have trouble connecting.

Overall rating contenders

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Eddie L.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable Secure Access

Reviewed 8 months ago
Pros

The software is very easy to use and having different passwords makes it secure in my opinion as well as the encrypted connection gives me peace of mind.

Cons

At this time the only times I get frustrated is when the wifi access I am using is unstable, then I have intermittent problems, but this is not GoToMyPC's issue, it is where I am accessing the internet.

RY
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Ross Y.

Computer Software, 5,001-10,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

A good solution for enterprise, too expensive for personal use

Reviewed 4 years ago

I've used it for a while until I came across with TeamViewer and decided to switch. Overall Gotomypc is definitely a robust remote connectivity solution, but the pricing and the outdated UI makes it not the first choice for many people.

Pros

1. It delivers on what it promises - you can log in to a remote computer and work on it with minimal lag. 2. The connection is usually very stable and once you get familiar with the SW, it becomes a second nature to use. 3. It's one of the industry veterans, so the solution is pretty robust and reliable.

Cons

1. Feels so 1990... Everything looks and feels a little old-school, starting from their website and to the actual software UI. Some would not be bothered by graphics, though. 2. Pricing is not intended for personal use - if you just want to help out your parents, use TeamViewer. This is clearly targeted at enterprise with deep pockets. 3. Not as versatile as TeamViewer, lacks features like having one-time passwords for quick one-off remote sessions.

JC
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Jeff C.

Oil & Energy, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Free Trial lacked Support

Reviewed 3 years ago

Not Good, couldn't get passwords to sync from admin to remote pc

Pros

I have used in the past, good security, good function. Need solid performance for remote access processing

Cons

Could not get the passwords to sync for the trial, could never get remote pc access to host. non responsive support.

WM
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William M.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why I love and Depend on GOTOMYPC

Reviewed 3 months ago

I have been using GoToMyPC for many years and could not perform my work without it. It is reliable, functional, easy to use and extraordinarily secure.

Pros

Using GoToMyPC is like having my primary computer right there on another screen. I have been using GoToMyPC for many years now and completely depend upon it. It is secure, responsive, fast and easy to use. I like the easy file transfer capabilities and the convenient connection to my remote computers. I completely depend upon GoToMyPC and cannot imagine trying to work remotely without it.

Cons

There is nothing I can say negatively regarding GoToMyPC.

SL
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Stephen L.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very Easy to Use

Reviewed 2 years ago
Pros

Quick and Easy to use. Other programs were cumbersome to log on remotely.

Cons

Pricing should be less costly for only two users

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