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GoToMyPC

4.8
(376)

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Remote support management solution

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(1)

GoToMyPC Pricing, Features, Reviews and Alternatives

GoToMyPC FAQs

Q. What type of pricing plans does GoToMyPC offer?

GoToMyPC has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of GoToMyPC?

GoToMyPC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does GoToMyPC support?

GoToMyPC supports the following languages:
English

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Q. Does GoToMyPC support mobile devices?

GoToMyPC supports the following devices:
iPad, iPhone

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Q. Does GoToMyPC offer an API?

Yes, GoToMyPC has an API available for use.

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Q. What level of support does GoToMyPC offer?

GoToMyPC offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk

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GoToMyPC product overview

Price starts from

35

Per month

Other

What is GoToMyPC?

GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk

Training options

Documentation
Videos

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Starting from

35

Per month

Other

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Starting from

5

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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GoToMyPC pricing information

Value for money

4.3

/5

376

Starting from

35

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoToMyPC features

Functionality

4.8

/5

376

Total features

24

3 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Monitoring
Performance Metrics
Authentication
File Sharing
File Transfer

Functionality contenders

GoToMyPC users reviews

Overall Rating

4.8

/5

376

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

310

55

10

1

0

Pros
Every support representative we have had the distinct, albeit rare, pleasure of speaking with has been extraordinarily helpful, professional and able to resolve our connectivity issues.
I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides.
Integration with my business and the ease of use of this product are outstanding qualities of this software program.
Cons
I am not unhappy about the software. If my access code needs to be changed sometimes it is a problem to have to go back to the office computer to do it.
You have to scroll sideways if you can find the scroll arrow/button - it's so tiny I struggle to scroll between screens.
Sometimes it inexplicably disconnects from my desktop. Also can sometimes have trouble connecting.

Overall rating contenders

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Jim P.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 6 months ago

I frequently can't get to my office computers, but if I have my laptop with me, I don't need to. I fire up the laptop and connect to whichever office computer I need to use, and it's just like I'm there. I also use GoToMyPC to support other people. I can sign on to their computers and see what is happening, then provide the corrections or help needed.

Pros

Easy to setup, easy to use, reliable use, fast.

Cons

Kind of pricey. We pay monthly for each computer we need access to.

DP
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Debra P.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Huge Timesaver

Reviewed 15 days ago

Rather than my work coming to a standstill when my office was or is unavailable, GoToMyPC has enabled my workflow to continue uninterrupted, even when the weather or illness keeps me at home. Being able to access my work from home on a second screen while also utilizing another application on my home computer makes work life easier all around.

Pros

GoToMyPC is easy to use, with almost no advanced learning required when I first purchased it. The speed of connection and 98% success rate for connection has been an exceptional benefit both during our Covid office closures and since. It allows me to connect to my work computer at any hour I choose, rather than just my in-office hours.

Cons

Apparently, there are a number of features of which I was unaware. Perhaps more learning modules could be available up front.

JC
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Jeff C.

Oil & Energy, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Free Trial lacked Support

Reviewed 2 years ago

Not Good, couldn't get passwords to sync from admin to remote pc

Pros

I have used in the past, good security, good function. Need solid performance for remote access processing

Cons

Could not get the passwords to sync for the trial, could never get remote pc access to host. non responsive support.

JA
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Jamie A.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoToMyPc is Indispensible to my business!

Reviewed 2 months ago

GoToMyPC gives me the ability to do almost everything I would do at the store, at home.. This frees me up immeasurably and gives me an amazing amount of flexibility with my schedule as I run two businesses 45 minutes apart.

Pros

Being able to work remotely from my home office keeps me from spending extra hours each work after closing in my store. At home I can do everything I need to do for accounting- pay bills, enter bills, enter EOPs, reconcile all of my bank account and credit card. I can put orders together, do sales analysis, work on any file I have on my work desktop that isn't at home. If, during business hours, an employee is having an issue I can log-on to GOTOMYPC and walk them through a resolution or figure out how to rectify it later. Being able to have a home office where I get more work done than at 'the office' is a huge part of what gives me a great work-life balance.

Cons

I can't think of anything I don't like about GoToMyPC. It does everything I have ever needed it to do, I've never run into a situation where I can't do something I want it to; I can even print reports that I pull up on the remote computer on my home printer.

ED
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Edgar D.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EDL Loves GoToMyPC

Reviewed 16 days ago

Absolutely Great! Can't do without it now, but I pray that the price does not exceed what our small firm can pay going foward.

Pros

Fast Connection, Easy to Use & Remote Printing

Cons

I can't get the host computer screen to fully expand on my home computer, but this is not a big deal at all.

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