App comparison
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Grasp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for Live Chat, Email and Twitter
Grasp Alternatives & Competitors (2026)
Top 8 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.4
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.2
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.2
Value for money
Starting price
0.1
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Lessons Learned Database
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.7
Value for money
Starting price
0.1
Functionality
Content Library
N/A
Catalog Management
N/A
Customizable Branding
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.1
Value for money
No pricing info
Starting price
0.5
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.2
Value for money
No pricing info
Starting price
0.4
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
0.7
Value for money
No pricing info
Starting price
0.9
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.1
Value for money
Starting price
0.1
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.2
Value for money
Starting price
0.1
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.4
Value for money
Starting price
0.7
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help recruitment firms grow and increase profitability
0.4
Value for money
Starting price
0.4
Functionality
Task Management
5/5
Lead Management
5/5
Interaction Tracking
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.3
Value for money
Starting price
0.9
Functionality
Proactive Chat
N/A
Canned Responses
N/A
Content Management
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Asset Management and Software Asset Management
0.7
Value for money
Starting price
0.6
Functionality
Inventory Management
5/5
Asset Tracking
5/5
Workflow Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resource (HR) management software
0.7
Value for money
Starting price
0.9
Functionality
Employee Profiles
N/A
Case Management
N/A
Client Management
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All blended omnichannel CCaaS cloud contact center platform
0.7
Value for money
Starting price
0.9
Functionality
Call Center Management
N/A
Call List Management
N/A
Progressive Dialer
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Chatbot
5/5