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Grasp Logo

Customer Support Software for Live Chat, Email and Twitter

Last updated: March 2026

Grasp Alternatives & Competitors (2026)

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Devices supported


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Integrated with


Industry


Company size


LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Grasp

0.4

4.7

Value for money

4.3
15
per user/per month

Starting price

29
per user/per month

0.5

4.6

Functionality

4.1

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Grasp

0.1

4.2

Value for money

4.3
39
per user/per month

Starting price

29
per user/per month

0.3

4.4

Functionality

4.1

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Grasp

0.2

4.5

Value for money

4.3
24.17
flat rate/per month

Starting price

29
per user/per month

0.5

4.6

Functionality

4.1

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Grasp

0.2

4.5

Value for money

4.3
9
per user/per month

Starting price

29
per user/per month

0.4

4.5

Functionality

4.1

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Grasp

0.3

4.0

Value for money

4.3
39
per user/per month

Starting price

29
per user/per month

0.3

4.4

Functionality

4.1

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Wati logo

Conversational AI Platform

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logo
Wati
logo
Grasp
4.3

Value for money

4.3
59
flat rate/per month

Starting price

29
per user/per month

0.4

4.5

Functionality

4.1

Chat/Messaging

4.7/5

Activity Dashboard

4.6/5

Chatbot

4.5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Gladly logo

Cloud-based customer service platform

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logo
Gladly
logo
Grasp

0.5

4.8

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

29
per user/per month

0.7

4.8

Functionality

4.1

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Yonyx logo

Decision tree driven Interactive guides for customer service

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logo
Yonyx
logo
Grasp

0.4

4.7

Value for money

4.3
25
per user/per month

Starting price

29
per user/per month

0.6

4.7

Functionality

4.1

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Supportbench logo

The Only AI Customer Support Platform

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logo
Supportbench
logo
Grasp

0.5

4.8

Value for money

4.3
32
per user/per month

Starting price

29
per user/per month

0.6

4.7

Functionality

4.1

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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logo
Kapture CX
logo
Grasp

0.1

4.2

Value for money

4.3
39
per user/per month

Starting price

29
per user/per month

0.1

4.2

Functionality

4.1

Call Center Management

4.8/5

Alerts/Escalation

4.7/5

Alerts/Notifications

4.5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Hiver logo

Modern, AI help desk software built for fast teams.

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logo
Hiver
logo
Grasp

0.3

4.6

Value for money

4.3
25
per user/per month

Starting price

29
per user/per month

0.5

4.6

Functionality

4.1

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
Grasp

0.1

4.4

Value for money

4.3
19
per user/per month

Starting price

29
per user/per month

0.2

4.3

Functionality

4.1

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Kustomer logo

Modern Customer Service Software For Customer-First Brands

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logo
Kustomer
logo
Grasp

0.1

4.4

Value for money

4.3
89
per user/per month

Starting price

29
per user/per month

0.5

4.6

Functionality

4.1

Activity Tracking

5/5

Automated Responses

5/5

Activity Dashboard

4.8/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

monday service logo

Customer support and service solution

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logo
monday service
logo
Grasp

0.1

4.4

Value for money

4.3
31
/per month

Starting price

29
per user/per month

0.4

4.5

Functionality

4.1

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
Grasp

0.1

4.4

Value for money

4.3
29
per user/per month

Starting price

29
per user/per month

0.2

4.3

Functionality

4.1

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Help Scout logo

Cloud-based customer support platform

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logo
Help Scout
logo
Grasp

0.1

4.4

Value for money

4.3
55
flat rate/per month

Starting price

29
per user/per month

0.2

4.3

Functionality

4.1

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Denser AI logo

AI-Powered Semantic Search and Chat for your website.

learn more
logo
Denser AI
logo
Grasp

0.4

4.7

Value for money

4.3
19
flat rate/per month

Starting price

29
per user/per month

0.7

4.8

Functionality

4.1

AI/Machine Learning

5/5

Lead Capture

5/5

Chatbot

5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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logo
Tiledesk
logo
Grasp

0.3

4.6

Value for money

4.3
49
per feature/per month

Starting price

29
per user/per month

0.3

4.4

Functionality

4.1

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

Kayako logo

AI-enabled unified customer service platform

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logo
Kayako
logo
Grasp

0.5

3.8

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

29
per user/per month

0.3

3.8

Functionality

4.1

Access Controls/Permissions

5/5

Autoresponders

5/5

AI Copilot

4.5/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5

UJET logo

Customer interaction & support platform with CRM integration

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logo
UJET
logo
Grasp

0.5

4.8

Value for money

4.3
80
/per year

Starting price

29
per user/per month

0.5

4.6

Functionality

4.1

Activity Dashboard

5/5

Automated Routing

5/5

Automatic Call Distribution

4.9/5

Top Features

Chatbot

5/5

Knowledge Base Management

4.5/5

Customer Database

4.3/5