3 days ago
Yes
View all reviews| Total integrations | 178 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$16.00/month
3 days ago
Yes
View all reviews| Total integrations | 68 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$17.00/month
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
Recommended apps
Because you compared LiveChat and Olark live chat, we think this app could fit your needs.
 LiveChat |  Olark live chat |
| Summary | |
| Premium Customer Service Software for Live Chat & Help Desk | Happier customers live chat with Olark |
Visit website | Visit website |
| Pricing | |
| Starting from 16/mo | Starting from 17/mo |
✓ Free trial available ✓ No credit card required | ✓ Free plan |
View pricing | View pricing |
| Details | |
| Top features | |
|
|
| Typical customers | |
|
|
| Support options | |
|
|
Read more | Read more |
| Mobile apps | |
| Android | |
| 3.7 1,330 reviews 100K+ installs | — |
| iPhone/iPad | |
✓ iPhone ✓ iPad 177 reviews 01 Apr 2019 | — |
Read more | Read more |
| User reviews | |
4.7 793 total | 4.6 420 total |
5 4 3 2 1 | 5 4 3 2 1 |
| Value for money | |
| 4.6 | 4.4 |
| Ease of use | |
| 4.7 | 4.7 |
| Features | |
| 4.4 | 4.3 |
| Customer support | |
| 4.7 | 4.6 |
| Users recommended to a colleague | |
99% | 99% |
All reviews | All reviews |
| Integrations | |
Integrates with 178 apps | Integrates with 68 apps |
✗ No API ✓ BigCommerce ✓ Facebook ✓ Freshdesk ✓ Google Analytics ✓ HubSpot CRM ✓ JIRA Software ✓ Joomla ✓ Magento ✓ Mailchimp ✓ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ SugarCRM ✓ Twitter ✓ Wordpress ✓ Zapier ✓ Zendesk ✓ Zoho CRM | ✗ No API ✓ BigCommerce ✗ Facebook ✓ Freshdesk ✓ Google Analytics ✓ HubSpot CRM ✗ JIRA Software ✗ Joomla ✓ Magento ✓ Mailchimp ✗ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✗ Slack ✓ SugarCRM ✗ Twitter ✓ Wordpress ✗ Zapier ✓ Zendesk ✗ Zoho CRM |
See all | See all |
| Security | |
| Audit logs | |
| Encryption | |
| File sharing | |
| Security alerts | |
| Access control | |
| Data policy | |
Learn more | Learn more |
| Social presence | |
55,348 fans | — fans |
17,566 followers | 7,085 followers |
Read more | Read more |
The most frequent question asked has been how much for postage? Livechat is useful for getting lazy/unmotivated/ web illiterate online customers quick answers.
Pros
It works and the vendor does not continuously pester us to upgrade.
Cons
I would like greater flexibility to change its appearance. This Christmas the festive themes were non relevant to Christmas in the Southern Hemisphere
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Olark live chat
Live chat does make a difference and small online retailers should install it as it allows them to put a more personal touch to the service they can offer on their online store.
Love the LiveChat feature!
Pros
Inexpensive in comparison to competitors. Since I am the only one that answers the chats it's not worthwhile for me to purchase an expensive multi-user system.
Cons
I don't hear the beep when I get a message or I forget to turn it off when I walk away. Not really your issue, though!
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Olark live chat
Needed for any customer based website!
I have tried out several options for LiveChat type options.
Pros
Cost, Connectivity, Functionality
Cons
Can't honestly think of anything.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Olark live chat
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