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Olark Logo

Olark

4.5
(470)

Write a review

Happier customers live chat with Olark

(6)

Olark Pricing, Features, Reviews and Alternatives

Olark FAQs

Q. What type of pricing plans does Olark offer?

Olark has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Olark?

Olark has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Olark support?

Olark supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Olark support mobile devices?

Olark supports the following devices:
Android, iPad, iPhone


Q. Does Olark offer an API?

Yes, Olark has an API available for use.


Q. What other apps does Olark integrate with?

Olark integrates with the following applications:
Groove, Drupal, Talkdesk, Adobe Commerce, Google Analytics 360, SeoSamba WordPress Enterprise, Webflow, PrestaShop, Zapier, Drupal Wiki, Segment, Unbounce, Drupal Commerce, Shift4Shop, WordPress, Freshdesk, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, SugarCRM, Squarespace, WordPress VIP, Highrise, WordPress Portal, Volusion, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does Olark offer?

Olark offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

Olark product overview

Price starts from

29

Per month

Other

What is Olark?

You already know Olark live chat. It is that little tab in the bottom corner of a website that says, “Click Here to Chat.”

Key benefits of using Olark

Your customers already want to chat with you. Will you respond?

6 ways you can make your customers happier with Olark:

1. See what they are doing. See who they are.

Olark reveals who’s on your website and exactly what they are doing. Even see what’s in their shopping cart.

2. Chat in minutes. Copy. Paste. Chat.

Just copy and paste Olark’s snippet into your website and chat with customers immediately from your web browser.

3. Brand Olark your way with flexible customization.

With beautiful themes, text and language you choose, and even a powerful API, Olark is entirely in your control.

4. Olark plays well with other tools.

Olark already works with your tools. Desk.com, Salesforce, Zendesk, Magento, Bigcommerce, Shopify, Google Analytics, Wordpress, Drupal, Joomla, and dozens more.

5. Find out if you're making customers happier.

Get instant feedback after your chats so you know if you're making happier customers and where exactly you can improve. Discover how to improve your product and your experience.

6. Don't worry. You don't have to talk to everyone.

You’re always in control with Olark. You decide when to chat, with which customers, and how many chats a time. When you're not available, Olark will take a message.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
Webinars

Not sure about Olark? Compare it with a popular alternative

Starting from

29

Per month

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Starting from

29

Per month

Usage Based

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Why am I seeing this?

Olark pricing information

Value for money

4.4

/5

470

Starting from

29

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Olark features

Functionality

4.3

/5

470

Total features

27

1 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Activity Dashboard
Chat/Messaging
Customizable Branding
Multi-Channel Communication
Surveys & Feedback

Functionality contenders

Olark users reviews

Overall Rating

4.5

/5

470

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

286

157

22

4

1

Pros
I love that you connect and the UI is uncluttered. As you wait for chats, Olark welcomes you with a positive message.
Olark has got an array of smart features , which helps the conversion rate on our website and also helps the sales team better improve the quality of customer service offered to customers and clients.
Where it offers a great integration of software that is the most outstanding of Olark where we can share large amounts of data in the chats.
Cons
The biggest complaint I have about Olark is that it frequently goes down while in bbn use and I am unable to type a message to a customer.
When cookies disable chat not working. That Is a littel problem.
The functionality is limited, they do not have custom bots and automated playbooks.

Overall rating contenders

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