App comparison
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Milldesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT help desk and service desk management
Last updated: December 2025
Milldesk Alternatives & Competitors (2026)
Top 8 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.6
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
1.1
Value for money
Starting price
0.9
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.3
Value for money
Starting price
0.2
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Lessons Learned Database
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.2
Value for money
Starting price
0.7
Functionality
Catalog Management
N/A
Calendar Management
N/A
Idea Management
N/A
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software for customer service management teams
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Prioritization
5/5
Performance Metrics
5/5
Customizable Fields
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management solution
0.8
Value for money
No pricing info
Starting price
0.7
Functionality
Asset Lifecycle Management
N/A
Maintenance Management
N/A
Encryption
N/A
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.6
Value for money
Starting price
0.2
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.8
Value for money
No pricing info
Starting price
0.8
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Social Network (ESN) to connect and communicate
0.5
Value for money
Starting price
0.6
Functionality
To-Do List
5/5
Role-Based Permissions
5/5
Feedback Management
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.2
Value for money
Starting price
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.7
Value for money
Starting price
0.7
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.1
Value for money
Starting price
0.1
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.1
Value for money
Starting price
0.1
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based learning management system for staff training
0.8
Value for money
No pricing info
Starting price
0.7
Functionality
Blended Learning
N/A
Gamification
N/A
Course Authoring
N/A
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lovable HR Services powered by IA
0.2
Value for money
No pricing info
Starting price
0.6
Functionality
Employee Database
5/5
Third-Party Integrations
5/5
Reporting/Analytics
5/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work as One
0.5
Value for money
No pricing info
Starting price
0.6
Functionality
Single Sign On
3/5
Data Import/Export
3/5
Content Management
3/5
Top Features
Activity Dashboard
5/5
Multi-Channel Communication
5/5
API
5/5