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Milldesk

IT help desk and service desk management

(1)

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Milldesk Pricing, Features, Reviews and Alternatives

Milldesk FAQs

Q. What type of pricing plans does Milldesk offer?

Milldesk has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Milldesk?

Milldesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Milldesk support?

Milldesk supports the following languages:
English, French, Portuguese


Q. Does Milldesk support mobile devices?

Milldesk supports the following devices:
Android, iPad, iPhone


Q. Does Milldesk offer an API?

No, Milldesk does not have an API available.


Q. What other apps does Milldesk integrate with?

Milldesk integrates with the following applications:
WhatsApp, Microsoft Power BI


Q. What level of support does Milldesk offer?

Milldesk offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Milldesk product overview

What is Milldesk?

Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars

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Starting from

19

/user

Per month

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Free trial
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Milldesk pricing information

Value for money

4.6

/5

5

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Milldesk features

Functionality

4.4

/5

5

Total features

35

4 categories

Most valued features by users

Reporting/Analytics
API
Activity Dashboard
Customizable Branding
Multi-Channel Communication
Alerts/Escalation
Activity Tracking
Email Management

Functionality contenders

Milldesk users reviews

Overall Rating

4.8

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Overall rating contenders

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