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Readymode vs TCN Comparison (2026)

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Good recommendations?

Readymode

TCN

Overview

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting.

Welcome to the TCN contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

239

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

145

109

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“The automated dialing and CRM integration saved time and helped my team stay organized. While there were occasional challenges with system speed and customizing reports, the benefits outweighed the drawbacks.”

Jorge P.

Retention and upselling

“Call dispositions, notes, and recordings are stored neatly so follow-up and accountability are simple. Although there can be a learning curve with settings and routing, once configured properly, the system offers smooth call flow, clear reporting, and strong productivity for high-volume dialing.”

David P.

CEO

“The predictive dialer works smoothly and helps me connect with more leads in less time by automatically dialing numbers and connecting me only when someone answers.”

Rewan A.

Cold caller

Pros

“A standout feature is the remarkable versatility of the Legacy Analytics platform, particularly its robust Dashboard generation capabilities. While we recognize the existing constraints, the tool remains highly effective and valuable for our operational needs.”

Antonio D.

Dialer Administrator

“Support is swift and accurate, and works smoothly for our remote call centers, set up and implementation for initial setup and newly added call flows is simple and easy to manage, agent dashboard gives you back the onsite floor for managers monitoring their remote workers”

Bridget D.

Call Campaign and Technology Administrator

“Overall it is very good tool for the management to track agents , calls and data.”

Jaspreet K.

Operations Team Leader

Cons

“I wish that ready mode came with an automatic callback for voicemails and when it comes to appointments they go in my files since when I make appointments for some reason they don't go into my files and I have to manually call back the voicemails I get, which if you set a lot of them is time consuming”

Vincent K.

Insurance Agent

“Steep learning curve, poor native integrations, and lacks AI for email and phone verification The mobile version of Ready Mode feels rushed and underdeveloped—like they prioritized desktop and forgot phones exist.”

Omar P.

Manager

“one drawback I noticed is that the system focuses mainly on calling and doesn’t have a built-in texting or messaging feature. If texting leads is needed, it usually requires using another tool or integration.”

Rewan A.

Cold caller

Cons

“Furthermore, we have observed that the automated daily reports consistently omit the data from the last day of the month.”

Antonio D.

Dialer Administrator

“Finally, the restriction on accessing historical data beyond two years poses a major operational challenge.”

Antonio D.

Dialer Administrator

“Creating the call, then creating the template to attach it, then sending it out, isn't an intuitive process.”

Mary F.

Owner