Shopper Approved vs ReviewTrackers

Trustpilot

Birdeye

Podium

Yotpo

REVIEWS.io

ReviewPush

Compare Shopper Approved and ReviewTrackers based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

A customer review management tool that brings businesses and consumers together through reviews.

Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google

Shopper Approved is an eCommerce tool for collecting, managing, and promoting seller ratings, product reviews, video reviews, Q&A, and other social signals on the website and throughout the web to drive traffic, create urgency, and improve conversions.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Brand Management

Commenting/Notes

Competitive Analysis

Conversion Rate Optimization

Customer Experience Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Import/Export

Email Reminders

Engagement Tracking

Event Triggered Actions

Feedback Management

Media Monitoring

Monitoring

Multi-Channel Distribution

Multi-Channel Marketing

Negative Feedback Management

Performance Metrics

Ratings/Reviews

Real-Time Notifications

Reminders

Reporting/Analytics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Scoring

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Survey Builder

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Website Integration

Widgets

Shopper Approved

Web-based

Operations Manager

Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.

CEO/Owner

Shopper Approved is easy to use, works seamlessly with my website. Integration is easy, and tech support is very responsive when I have needed them.

President

Shopper Approved is a great company to work with. In almost all of my correspondences they are quick to respond, well trained, and care about your relationship with them.

eCommerce Marketing Director

We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.

I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.

I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.

The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.

Ecommerce & Consumer Products Manager

We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.

Owner

We are very pleased with the software. We are probably under utilizing some of the features.

Manager

Has been a great help keeping us connected to our customers.

owner

Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.

Markering Manager

Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.

Director

Excellent feature set and robust API. Easy to use UI and administration.

I like that it works seamlessly  and user friendly.

There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.

If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.

Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.

Very few people complete. I'm not sure how to fix this but it is a new feature.

Shopper Approved screenshot: Shopper Approved reviews tracking

Freelancers

Large Enterprises

Mid Size Business

Small Business

Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

ReviewPush monitors leading review sites daily to notify business users with email alerts, help manage responses, score performance and produce monthly reports

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Access Controls/Permissions

AI/Machine Learning

Benchmarking

Brand Tracking

Campaign Analytics

Campaign Management

Communication Management

Complaint Monitoring

Content Library

CSAT Survey Structure

Customer Data Management

Customer Engagement

Customer Segmentation

Customizable Reports

Data Visualization

Email Alerts

Email Management

Filtering

Gamification

Impact Measurement

Keyword Tracking

Knowledge Management

Listing Management

Mobile Alerts

Multi-Channel Campaigns

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Location

Natural Language Processing

NPS Survey Structure

Predictive Analytics

Process/Workflow Automation

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reporting & Statistics

Reputation Management

Retention Tracking

Reviews Management

Search/Filter

Sentiment Analysis

SMS Messaging

Social Listening

Social Media Monitoring

Tagging

Template Management

Text Analysis

Trend Analysis

Visual Analytics

Workflow Management

ReviewTrackers

Android

Linux

Windows

iPad

iPhone

Administrative Coordinator

Love love LOVE the Google integration as we get 96% + our reviews from Google, so it's nice that we do not have to leave the RT platform in order to respond.

Agent

We worked with Emily Carl and we found that our experience was truly wonderful. They have exceptional customer service and we are so glad to be working with them.

Insurance Agent

The ease and convenience to the customer is what makes this really nice. The customer service and support at Review Trackers is super, as well.

It is very nice to have every review in one spot and the ability to respond to everyone from this platform is so easy.

Great information and a huge time saver. A great product for a very reasonable price.

regional director

I love the different time frames I can pull for one or multiple locations. I also love the email notifications on the 1 and 2 star reviews.

Ease of use and user friendly, it is a great way to keep track of different review sources.

Property Director 

I enjoy having all reviews in one place and responding to the, directly from the site. I really enjoy the ask for reviews options, as it makes it easy for you to build up your online reputation.

Social Media Manager

ReviewTrackers is easy to use and cost effective. Tons of great features and mobile app to see your reviews and get notifications on the go.

Review Trackers have been helping us for years and we love the results.

Marketing Manager

I love how easy it is to filter reviews, whether by company, stars, or platform. The interface is extremely easy to use.

Makes it easy for all of our managers across all of our properties to access and respond to reviews. The dashboard is also great for monitoring all the reviews we get across all platforms.

Practice manager

It is very easy to use and I like that it notifies me.

General manager

I have trouble getting the program to refresh when using my cell phone app. When I log in on my cell I see names on the waitlist from the day before etc.

vp operations

Some times the delay when extracting the reviews.

Hotel Manager 

Sometimes a delay in updating after replying to reviews.

You cannot actually click and make reviews with some platforms, also at times tells me no response on things I responded to in the actual review site platform.

Customer Success Manager

Easy to manually add review sources instead of waiting for integration.

ReviewTrackers screenshot: ReviewTrackers: One-stop dashboards help you track your brand's reputation growth over time.

ReviewTrackers screenshot: Experience Analysis: Our customer experience trends tool uses AI-driven keyword categorization to measure trends across words and phrases mentioned in feedback and reviews.

ReviewTrackers screenshot: Local Search Rank: Monitor and improve your brand’s online visibility and SEO for ‘near me’ local searches to outrank your competition and generate more revenue.

ReviewTrackers screenshot: 1st Party Amplify Widgets: Amplify widgets allow you to display first-party reviews anywhere on your website - improving your SEO and providing the social proof your brand needs to close more business.

ReviewTrackers screenshot: The ReviewTrackers & Hootsuite integration allows you to reap the benefits of pairing social media and reviews to drive engagement and increase customer acquisition and conversions.

ReviewTrackers screenshot: Competitor Wave Charts: Beat your competition by categorizing your competitors’ review data into industry-specific categories to identify areas they excel and lack in and apply that data to provide the best experience for your customers.

ReviewTrackers screenshot: Use ReviewTrackers to drive a steady stream of reviews to your business to boost your local SEO rank and acquire more customers.

Shopper Approved vs ReviewTrackers Comparison (2026)

Shopper Approved

ReviewTrackers

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives