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ReviewTrackers

Review monitoring software for multi-location businesses

Table of Contents

ReviewTrackers - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

ReviewTrackers overview

What is ReviewTrackers?

ReviewTrackers is the award-winning reputation management and customer review software trusted by over 40,000 businesses.

Monitor reviews on Facebook, Google, TripAdvisor, and 100+ other online review sites. Centralize all your review data in a single app. Respond to customers instantaneously. Request reviews via simple, easy-to-use SMS and email campaigns. Use machine-learning technology to discover insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers.

Starting price

Alternatives

with better value for money

Pros & Cons

Review Management

Customer Support

Review Email Notifications

Keyword Tracking

ReviewTrackers’s user interface

Ease of use rating:

4.7

(172)

ReviewTrackers pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(44)

5(125)

What do users say about ReviewTrackers?

ReviewTrackers simply works, no complicated settings, no weird integrations, just set your review sources, respond, and request customer feedback all in one place.

Select to learn more

Who uses ReviewTrackers?

Based on 172 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Automotive

Consumer Goods

Arts and Crafts

Others

Use cases

Review Management

Customer Experience

Customer Satisfaction

Reputation Management

Brand Management

ReviewTrackers's key features

Most critical features, based on insights from ReviewTrackers users:

Review notification

4.8

(13)

Response management

4.9

(16)

Social sharing

4.7

(3)

Campaign management

5.0

(1)

All ReviewTrackers features

Features rating:

4.5

(172)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

AI/Machine learning

(0)

Alerts/Notifications

(0)

API

(0)

Benchmarking

(0)

Brand tracking

(0)

Campaign analytics

(0)

Campaign management

5.0

(1)

Commenting/Notes

(0)

Communication management

5.0

(2)

Competitive analysis

5.0

(3)

Complaint monitoring

4.7

(3)

Content library

(0)

CRM

(0)

CSAT survey structure

(0)

Customer data management

(0)

Customer engagement

(0)

Customer experience management

4.8

(10)

Customer segmentation

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

4.3

(6)

Customizable reports

(0)

Customizable templates

5.0

(1)

Dashboard

4.9

(8)

Data import/export

(0)

Data visualization

(0)

Email alerts

(0)

Email management

(0)

Email reminders

(0)

Engagement tracking

4.3

(3)

Event triggered actions

(0)

Filtering

(0)

Gamification

(0)

Impact measurement

(0)

Keyword tracking

4.5

(2)

Knowledge management

(0)

Listing management

(0)

Mobile alerts

5.0

(1)

Monitoring

(0)

Multi-Channel campaigns

4.0

(1)

Multi-Channel communication

3.5

(2)

Multi-Channel data collection

(0)

Multi-Channel marketing

(0)

Multi-Location

(0)

Natural language processing

(0)

Negative feedback management

4.6

(22)

NPS survey structure

(0)

Performance metrics

5.0

(1)

Predictive analytics

(0)

Process/Workflow automation

(0)

Ratings/Reviews

(0)

Real-Time analytics

5.0

(1)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Reminders

(0)

Reporting/Analytics

4.6

(10)

Reporting & statistics

(0)

Reputation management

(0)

Response management

4.9

(16)

Retention tracking

(0)

Review monitoring

4.9

(26)

Review notification

4.8

(13)

Review request

4.6

(20)

Review sharing

(0)

Reviews management

(0)

Search/Filter

(0)

Sentiment analysis

4.0

(2)

SEO management

3.0

(1)

SMS messaging

(0)

Social listening

(0)

Social media integration

5.0

(1)

Social media monitoring

4.0

(2)

Social promotion

5.0

(1)

Social sharing

4.7

(3)

Survey/Poll management

3.0

(1)

Surveys & feedback

4.3

(12)

Tagging

(0)

Template management

(0)

Text analysis

(0)

Third-Party integrations

5.0

(1)

Trend analysis

4.0

(1)

Visual analytics

(0)

Website integration

(0)

Widgets

(0)

Workflow management

4.0

(2)

ReviewTrackers alternatives

ReviewTrackers

4.7

(172)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.7

Text Request

4.6

(1.1K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

LiveAgent

4.7

(1.7K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

Birdeye

4.7

(703)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

ReviewTrackers pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Data only

No pricing info

Features included:

Essential

No pricing info

Features included:

Dashboards & Analytics
Experience Analysis
Amplify Widget
Competitor Insights
Mobile Access

Starter

No pricing info

Features included:

Dashboards & Analytics
Experience Analysis
Amplify Widget
Mobile Access

Custom

No pricing info

Features included:

Review Solicitation
AI Review Response
Keywords & Alerts

User opinions about ReviewTrackers price and value

Value for money rating:

4.6

(172)

To see what individual users think of ReviewTrackers's price and value, check out the review snippets below.

“ReviewTrackers simply works, no complicated settings, no weird integrations, just set your review sources, respond, and request customer feedback all in one place.”

Josh W.

Web Marketing Services - Manager

“customized link to generate reviews with single click, notification on new reviews and sort feature to classify them for timely response are some of the most used features and this has helped increase our rating from 3.2 to 4 in last 6 months.”

ibadat s.

continuous improvement manager

ReviewTrackers integrations (6)

Integrations rated by users

We looked at 172 user reviews to identify which products are mentioned as ReviewTrackers integrations and how users feel about them.

Meta for Business

Integration rating: 4.0 (1)

“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.

Digital Marketing Specialist

Mailchimp

Integration rating: 5.0 (1)

“It did not have a good impact with my customers”

Fary a.

Home Cleaning Services

Trustpilot

Integration rating: 4.0 (1)

“De Trustpilot‑integratie helpt om klantfeedback automatisch te verzamelen en zichtbaar te maken. Dit ondersteunt transparantie en helpt bij het verbeteren van de klanttevredenheid.”

“Being able to automate our review requests has increased our TrustScore dramatically.”