App comparison
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SmartCustomer
5
46
4
11
3
2
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reviews collection, management, and publishing platform
Last updated: March 2026
SmartCustomer Alternatives & Competitors (2026)
Top 5 free alternatives
0.2
Value for money
Starting price
No pricing info
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
Campaign Management
4.8/5
Brand Management
4.7/5
Automated Responses
4.3/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.7/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Activity Tracking
N/A
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Automated Publishing
4.8/5
Activity Tracking
4.8/5
Activity Dashboard
4/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
API
4.9/5
Dashboard
4.6/5
Activity Dashboard
4.5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.7/5
Campaign Management
4.4/5
API
4.3/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.7
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Competitive Analysis
5/5
Complaint Monitoring
4.8/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Dashboard
4.9/5
Campaign Management
4.2/5
Customizable Branding
N/A
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.7
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.5
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.8/5
Collaboration Tools
4.8/5
Brand Tracking
4.7/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
Dashboard
5/5
HIPAA Compliant
5/5
Customer Experience Management
5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Campaign Management
5/5
AI/Machine Learning
N/A
Benchmarking
N/A
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Commenting/Notes
N/A
Value for money
Starting price
No pricing info
0.3
Functionality
Appointment Management
4.6/5
2-Way Messaging
4.5/5
Automated Publishing
4/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Alerts/Notifications
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Campaign Management
5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
CRM
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.4/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
5/5
Campaign Management
4.8/5
Alerts/Notifications
4.5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
API
5/5
Campaign Analytics
5/5
Campaign Management
4.5/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
2.2
Value for money
Starting price
No pricing info
2.3
Functionality
Automated Publishing
1.5/5
API
1/5
Brand Tracking
1/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Access Controls/Permissions
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Asset Tracking
5/5
Appointment Management
4.7/5
Top Features
Customer Experience Management
5/5
Campaign Management
3/5
Campaign Management
N/A