App comparison
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Social Intents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Social Intents Alternatives & Competitors (2026)
Top 5 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.3
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Chatbot
N/A
Customer Surveys
N/A
Query Suggestions
N/A
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
Value for money
Starting price
0.1
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Code-free Development
N/A
Customer Surveys
N/A
For Sales/Marketing
N/A
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Visual Analytics
N/A
Offline Form
N/A
Transcripts/Chat History
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Natural Language Processing
N/A
Transfers/Routing
N/A
Code-free Development
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Call Center Management
N/A
Real-Time Monitoring
N/A
Contextual Guidance
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Proactive Chat
N/A
File Sharing
N/A
Real-Time Data
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.4
Value for money
Starting price
0.4
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Multiple Data Sources
N/A
Visual Analytics
N/A
Code-free Development
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
0.5
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Search/Filter
N/A
Live Chat
N/A
Queue Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PHP and MySQL powered live chat software
Value for money
Starting price
0.1
Functionality
No unique features
Top Features
Multi-Language
N/A
Dashboard
N/A
Query Suggestions
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
Text Editing
5/5
Task Management
5/5
Top Features
API
N/A
Real-Time Analytics
N/A
Contextual Guidance
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Collaboration Tools
N/A
Customer Surveys
N/A
Search/Filter
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Chat Transcript
N/A
Transcripts/Chat History
N/A
Customer Segmentation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.2
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Monitoring
N/A
Lead Qualification
N/A
Real-time Consumer-facing Chat
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.1
Value for money
Starting price
0.2
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Natural Language Processing
N/A
Feedback Management
N/A
Real-Time Data
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Customer Portal
N/A
A/B Testing
N/A
Call Center Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.7
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Multi-Channel Management
N/A
Customizable Fields
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.4
Value for money
Starting price
0.6
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Multi-Channel Management
N/A
Customizable Fields
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Query Suggestions
N/A
For Sales/Marketing
N/A
Social Media Integration
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.5
Value for money
Starting price
0.4
Functionality
Screen Sharing
N/A
Sentiment Analysis
N/A
Email Management
N/A
Top Features
Performance Metrics
N/A
Communication Management
N/A
Language Detection
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.5
Value for money
Starting price
0.6
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Pre-Configured Bot
N/A
For Sales/Marketing
N/A
Real-Time Notifications
N/A