App comparison
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Social Intents
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Last updated: September 2026
Social Intents Alternatives & Competitors (2026)
Top 4 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Adaptive Follow-Up
N/A
AI Copilot
N/A
AI/Machine Learning
N/A
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
Access Controls/Permissions
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Adaptive Follow-Up
N/A
AI Survey Builder
N/A
AI Text Summarization
N/A
0.4
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
A/B Testing
N/A
Activity Dashboard
N/A
Adaptive Follow-Up
N/A
0.4
Value for money
Starting price
0.3
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI/Machine Learning
N/A
0.1
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
0.6
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
4/5
Advocate Management
4/5
Access Controls/Permissions
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Alerts/Escalation
4.8/5
AI Copilot
4.7/5
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
0.2
Value for money
Starting price
0.2
Functionality
AI/Machine Learning
5/5
Lead Capture
5/5
Chatbot
5/5
Top Features
A/B Testing
N/A
Activity Dashboard
N/A
Adaptive Follow-Up
N/A
Value for money
Starting price
0.1
Functionality
Chatbot
4.6/5
Automated Routing
4.4/5
AI/Machine Learning
4/5
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
0.4
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
0.1
Value for money
Starting price
0.5
Functionality
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Access Controls/Permissions
N/A
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
0.1
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
A/B Testing
N/A
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
0.4
Value for money
Starting price
0.3
Functionality
Abandoned Cart Saver
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
N/A
AI
N/A
AI Summarization
N/A
Top Features
Adaptive Follow-Up
N/A
Adaptive Learning
N/A
AI Survey Builder
N/A