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Social Intents Logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Social Intents - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Social Intents overview

What is Social Intents?

Live Chat and AI Chatbots for Microsoft Teams, Slack, Google Chat, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.

Build safe ChatGPT, Gemini, and Claude chatbots that you can train with your website content and knowledge base with 1 click. Escalate chats to humans as needed.

Add WhatsApp, Facebook Messenger, and SMS client channels for your unified team inbox to interact with your customers.

Offer customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool.

Get started with a 14-day free trial.

Starting price

49flat rate /
per month
view pricing plans
try for free

Alternatives

Social Intents’s user interface

Ease of use rating:

Social Intents reviews

Overall rating

4.7

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.90/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Who uses Social Intents?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Information Technology and Services
Market Research
Computer Software
Others

Use cases

Live Chat
Customer Service

Social Intents's key features

Most critical features, based on insights from Social Intents users:

A/B testing
Activity dashboard
Adaptive follow-up
Adaptive learning
AI copilot
AI/Machine learning
AI survey builder
AI text generation
AI text summarization
Alerts/Escalation

All Social Intents features

Features rating:

A/B testing
Activity dashboard
Adaptive follow-up
Adaptive learning
AI copilot
AI/Machine learning
AI survey builder
AI text generation
AI text summarization
Alerts/Escalation
Analytics
API
API access for business system integration
API flexibility
Automated responses
Automated routing
Autonomous task execution
Autoresponders
Call center management
Canned responses
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Collaboration tools
Communication management
Complex query handling
Configurable workflow
Contact management
Content accuracy
Context maintenance within sessions
Contextual guidance
Controlled llm response generation
Conversation archiving
Conversation intelligence
CRM
Cross-platform compatibility
Customer database
Customer experience management
Customer portal
Customer profiles
Customer segmentation
Customer Service Analytics
Customer support
Customer surveys
Customizability
Customizable branding
Customizable fields
Customization
Dashboard
Data security
Document storage
Drag & drop
Email management
Engagement tracking
Fallback responses for unknown queries
Feedback management
File sharing
For developers
For sales/marketing
Generative ai
Geotargeting
Guardrails & content controls
Inbox management
Integrations
Intent recognition
Interaction tracking
Key performance indicators
Knowledge base
Knowledge base management
Language detection
Lead capture
Lead development
Lead qualification
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple data sources
Natural conversation
Natural language interaction
Natural language processing
Natural language search
No-Code conversation design
Notifications
Offline form
Performance metrics
Pre-Configured bot
Proactive assistance
Proactive chat
Query suggestions
Queue management
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reliability
Reporting/Analytics
Reporting & statistics
Role-based access
Route to human
Search/Filter
Sentiment analysis
Single sign on
Social media integration
Support ticket management
Surveys & feedback
Targeted emails
Task automation
Team inbox
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Understanding
User interaction learning
Visual analytics
Web widget & sdk embedding

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Social Intents pricing

Value for money rating:

Starting from

49

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about Social Intents price and value

Value for money rating:

Social Intents support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
Videos
Live Online

Social Intents FAQs

Q. Who are the typical users of Social Intents?

Social Intents has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Social Intents offer?

Social Intents offers the following support options:
FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, Phone Support

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