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Social Intents Pricing, Features, Reviews and Alternatives
Social Intents product overview
What is Social Intents?
Social Intents is a web-based live chat software for Microsoft Teams and Slack, which helps businesses communicate with website visitors, provide customer service, and close sales deals from within a unified platform. Agents can collect clients' feedback, trigger targeted pop-ups, and utilize templates to create email lists and insert leads into various systems including Mailchimp, Constant Contact, and Campaign Monitor.
Key benefits of using Social Intents
Typical customers
Platforms supported
Support options
Training options
Social Intents pricing information
Value for money
4.8
/5
6
Starting from
39
Per month
Flat Rate
Value for money contenders
Social Intents features
Functionality
4.7
/5
6
Total features
41
2 categories
Functionality contenders
Social Intents users reviews
Overall Rating
5.0
/5
6
Positive reviews
100
%
Overall rating contenders
Joshua S.
Verified reviewer
Education Management, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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While no technology implementation is going to be without speedbumps, Social Intents has been extremely responsive with their support.
Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. Our 20,000 students would no longer be able to come to come in person to meet with their student services and financial aid representatives, and we did not have sufficient alternative infrastructure in place to continue to serve those students online. We reached out to Social Intents...
The built-in analytics are somewhat limited.
James H.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
Review source
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I have nothing but very positive things to say about his company. Online documentation for their product is more than complete and with their fast and friendly online chat, its the best support I've had in a very long time!
It was incredibly easy to, not just install, to customize with a great API and documentation. A solution that covers basic to completely custom.
We are yet to find anything missing or anything that doesn't meet our high standards.
Baylor M.
Education Management, 1-10 employees
Used daily for less than 6 months
Review source
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I really appreciated the quick customer support that Social Intents offered. Whenever I had a small issue or bug, I received assistance ASAP!
There were some bugs in the LiveChat functionality, but the support team kept me updated about fixing it.
Kenny D.
Government Relations, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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Excellent and would use them again on all programs. James is quick to support our needs and collaborate with our team to provide the best product possible.
We have made changes to help support our business needs. Easy to use and implement. Enhancements are frequent and consistent.
Was not initially able to support our volume. This was corrected quickly.
Anonymous Reviewer
Verified reviewer
Business Supplies and Equipment, 11-50 employees
Review source
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Customer service was fantastic. They helped answer a ton of questions I had about their service including features, pricing, and use. If your company uses Teams, this is a fantastic integration!
Great if you just want to add live chat to your website, but there are other options out there that offer more.
Social Intents FAQs and common questions
Q. What type of pricing plans does Social Intents offer?
Social Intents has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Social Intents?
Social Intents has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Social Intents support?
Social Intents supports the following languages:
English
Q. Does Social Intents offer an API?
Yes, Social Intents has an API available for use.
Q. What other apps does Social Intents integrate with?
Social Intents integrates with the following applications:
Wix, Webex, Zapier, Microsoft Teams, WordPress, Slack, BigCommerce, Shopify
Q. What level of support does Social Intents offer?
Social Intents offers the following support options:
FAQs/Forum, 24/7 (Live rep), Chat
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