TeamViewer vs Upscope

Microsoft Teams

Webex Suite

AnyDesk

Faveo Helpdesk

Syxsense

Median CoBrowse

Compare TeamViewer and Upscope based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Access Controls/Permissions

Active Directory Integration

Activity Tracking

AI Copilot

AI Summarization

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Anomaly/Malware Detection

Anti Virus

App Management

Application Management

Application Security

Asset Discovery

Asset Tracking

Assignment Management

Audio Calls

Audit Trail

Authentication

Automated Routing

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Barcode/Ticket Scanning

Behavioral Analytics

Billing & Invoicing

Build Automation

BYOD Management

Change Management

Chat/Messaging

Chatbot

Client Portal

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Configuration Management

Contact Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Visualization

Deployment Management

Desktop Virtualization

Device Auto Discovery

Device Management

Diagnostics Tools

Disaster Recovery

Document Management

Documentation Management

Drag & Drop

Electronic Signature

Email Management

Emergency Notification

Encryption

Endpoint Management

Endpoint Protection

Enrollments/Onboarding

Event Analysis

Event Logs

File Management

File Quarantining

File Sharing

File Transfer

For MSPs

For the IT sector

Help Desk Management

HIPAA Compliant

Incident Management

Inventory Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Kiosk Mode

Knowledge Base Management

Knowledge Library

Knowledge Management

Live Chat

Location Tracking

Maintenance Scheduling

Meeting Management

Mobile Access

Mobile App

Mobile Device Management

Monitoring

Multi-Device Support

Multi-Factor Authentication

Multiple Monitor Access

Multiple User Accounts

Network Provisioning

Network Security

Network Wide Management

TeamViewer

Android

Linux

Web-based

Windows

iPad

iPhone

Marketing Director

Occasionally there are errors, we get bumped from a server, or we have to restart a machine locally to re-connect -- but those issues are few & fear between. This is an issue maybe ~2% of the time.

Technician

The VPN feature is amazing i use it with usb redirector and it works great i can control the computer and the usb eith the vpn and usb director yogether i love that feature.

loan officer

It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.

OWNER

The easy to use application is so simple to learn and navigate. The ability to tackle projects  even when your not physically at the office is fantastic.

Executive Assistant

The capability of TeamViewer of being available everywhere is a great plus of the program. We are able to resolve IT challenges in realtime no matter the distance between the technician and the user.

Application Developer

IT is good to use in production. You need a stable internet connection and a good working computer with good hardware in it.

Director

Great remote desktop software, easy to use for both controller and controlled parties, nice secure and generally great software.

Owner

It is a reliable software with high reputation so it works flawlessly with lots of functions so its nice to own.

Service Director

I tried to cancel last year just be told it was done incorrectly (wasn’t processed by them) not that they admitted this. I was forced to pay a credit agency with the threat of penalties.

Director of Operations

I love being able to seamlessly access my computer from my laptop or cell phone with ease. Having the freedom to use a lower cost device to remote access a more powerful computer makes life simpler.

WISC IT TSE Team Lead

What I like most about this application is the ease with which I can use it to remote into computers which we manage in our student lab environment. It is seamless and quick.

Aux. Administrativo

Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.

System administrator

Support team is not enough technically proficient. Documentation on their website is sometimes obsolete or misleading.

SENIOR IT MANAGER

It's a great low cost option for small business which is why we enjoy it. Very user friendly and easy for introduce to new team members.

Freelancer

I like TeamViewer because it is a very stable remote tool. And at that time using this, I was with technical support helping out folks remotely with their system.

Project Manager

This product helps in the office if a colleague needs some technical help on the pc. They can either allow or invite someone they know and trust to access their PC.

The overall image quality is good and the integrated chat, options to update remotely, reboot, block remote enter, etc makes teamviewer a great support tool.

Easy to use, easy to set up. Also suitable for more advanced scenarios using their APIs.

TeamViewer screenshot: TeamViewer lets users connect to devices and provide remote support.

TeamViewer screenshot: AI, automation, and remediation.

TeamViewer screenshot: The interface to monitor and manage devices proactively.

TeamViewer screenshot: Some of TeamViewer's integrations.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Median CoBrowse is a screen share software that allows users to share their screens with multiple users to share content, ideas, or media. It also provides simultaneous session recording and support for multiple cameras.

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

Upscope co-browsing is a one click, no-download, interactive screen sharing solution for customer support and sales. It provides a secure co-browsing solution for improving customer experience in financial, health, SaaS and other industries via cloud, API and on-premise options.

Diagnostic Tools

Remote Access/Control

Remote Monitoring & Management

Screen Sharing

Session Transfer

Single Sign On

Third-Party Integrations

Troubleshooting

Upscope

Training team lead

The ability to screen share with your customers is a great asset when assisting non-tech-savvy users.

Sales & Recruiting 

I love the fact that it is super easy to use, and how often it comes in handy to help issues at hand.

Customer Success Manager

We use Upscope within Intercom so our customers can share their screen with us and so we can provide better customer support. It's very easy to use, quick, and super useful.

Corporate Trainer

Not being able to see PDF documents that our site creates for the user is also a PROBLEM. I have had problems of the connection just dropping for no reason.

Support Tech Engineer 

Upscope is easy to use and a click away from getting on a screen share with another user. It has improved our time to resolve issues and given us an advantage is the software industry.

I have used upscope for over 2 years and I love how easy and effective it is for me to use all the time.

Associate Digital Marketing Manager

Upscope's ability to allow customer service agents to share their screen with a customer is incredibly helpful.

Customer Success 

Ability to highlight on the screen, easy integration with other technology, quick connect.

Director of Marketing

For us, we had imbedded windows within our website and it was a struggle to have those show through upscope.

President & CEO

We are so happy we found them through a integration with Intercom and it has allowed us to change the way we handle screenshared.

Customer Experience Team

Do let me know if this keeps happening even after doing this and I'll dig further.

Country Manager and Dietitian 3837N

It takes too long to load when they change the tab (perhaps this is more of an internet problem). Sometimes it does not find a client online even though I'm chatting with them on Intercom.io.

Easy of use and ability to add more information to a clients profile for future inquires.

Upscope: Exactly what you want for customer service screensharing.

Customer Success Associate

It allows us to see exactly what the user is seeing and helps us avoid misinterpretations.

TeamViewer vs Upscope Comparison (2026)

TeamViewer

Upscope

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives