UJET vs wolkvox

Cisco Jabber

RingEX

Five9

Genesys Cloud CX

Avaya UCaaS

QueueMetrics

Compare UJET and wolkvox based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing.  Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Activity Dashboard

Alerts/Escalation

Archiving & Retention

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Autoresponders

Blended Call Center

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Canned Responses

Chat/Messaging

Communication Management

Computer Telephony Integration

Customer Experience Management

Customer History

Customer Segmentation

Customizable Branding

Dashboard

Feedback Management

File Sharing

File Transfer

Forecasting

Geotargeting

Inbound Call Center

Interaction Tracking

Interactive Content

Knowledge Base Management

Knowledge Management

Live Chat

Manual Dialer

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Management

Negative Feedback Management

On-Demand Communications

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Personalization

Phone Key Input

Proactive Chat

Queue Management

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

SSL Security

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Text to Speech

Transcripts/Chat History

Transfers/Routing

Voice Customization

Voice Mail

VoIP

VoIP Connection

Workforce Management

UJET

Android

Web-based

iPad

iPhone

Customer service representative 

Overall, it is great working with UJET to ensure our customers are satisfied. They seem to care about the service that they provide and I am happy to help them with that.

Customer service rep

Can be inconvenient if user is replying to something from the previous shift on another tab and receives a missed call as a result. Lack of consistency in countdown when receiving a call.

Proactive live order support agent

I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so.

VP, Customer Support

Through configurable tables, we can create the perfect set up immediately and directly. The best part however, is that Ujet offers services designed to wow  customers while saving money.

Agent

I love Ujet's user-friendly interface and the new update makes it even greater great.

Customer Care

It appears as a user when working with multiple chats the messaging freezes within the phone application and sometimes does not work well with the other application that is integrated with it.

They are non-generic and flows naturally allowing ease of conversation and excellent customer service.

I like the ease of use and it's integration with other applications with the  Linux desktop environment I work under.

Customer Service Representative

Great Experience, with UJET easy access and fun to use.

t3 support

First time using this software. I must say, im impressed with the UI and the ease of use in learning the software ins and outs.

SVP Products

The integration with UJET was seamless and very easy to implement.

Customer service representative

Overall it is very good very convenient in my job.

It is easy to navigate, all options are user friendly. You can easily be familiar with UJET and how it is used.

Customer Service Agent 

There is very low options for user customization, but there is for system admins. Unable to confirm any other features or a local channel for team members.

As an employee that is almost a year of using Ujet as a customer service a lot of feature I admire the most about this product.

Support Operations Manager

Although inexpensive, their product is certainly not cheap. They provide an easy to use telephony platform that always delivers exceptional call quality.

Customer Service Support

It can be a little quirky or perform strange things at times. For example, there have been a few occasions when I was in one UJET state, such as available, and it would change to unavailable.

call center agent

Easy to use,  We can track our daily calls and time allotted on each calls.

UJET screenshot

UJET screenshot: UJET Web Call - End User View

UJET screenshot: UJET Mobile Call - End User View

UJET screenshot: UJET Smart actions on IVR (Lite SDK) - End User View

UJET screenshot: UJET + Salesforce Integration

UJET screenshot: UJET + Kustomer

UJET screenshot: UJET + Zendesk Integration

Large Enterprises

Mid Size Business

Non Profit

Small Business

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

QueueMetrics is a comprehensive call center monitoring software designed for Asterisk, FreePBX, Yeastar, and Grandstream systems. It offers a robust set of features to help businesses measure, control, and improve all aspects of their call center operations.

Deliver incredible customer experiences with a platform that uses AI-powered solutions to provide personalized, agile and satisfying customer service.

Activity Tracking

Agent Interface

Alerts/Notifications

Answering Machine Detection

Audio Capture

Auto-Dialer

Automatic Transcription

Call Disposition

Call List Management

Call Reporting

Call Scheduling

Call Scripting

Call Tracking

Callback Scheduling

Caller ID

Campaign Management

Chatbot

Collaboration Tools

Compliance Management

Concatenated Speech

Conferencing

Contact Database

Contact Management

Customer Database

Customizable Fields

Customizable Macros

Customizable Reports

Data Import/Export

Document Storage

Email Management

Email Templates

FCC Compliance

FTC Compliance

Integrations Management

Lead Capture

Lead Generation

Lead Management

Lead Qualification

List Management

Marketing Automation

Multi-Language

Multiple Scripts

Performance Management

Power Dialer

Pre-recorded Messages

Predictive Dialer

Preview Dialer

Progressive Dialer

Quality Management

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Sales Pipeline Management

Sales Reports

Secure Data Storage

Segmentation

Sentiment Analysis

Social Media Integration

Speech-to-Text Analysis

Task Management

Third-Party Integrations

Voice Recognition

wolkvox

Linux

Windows

It is a great experience. I have seen other applications and I consider this the best in cost-benefit.

Data Analyst

Its interface is user friendly and very easy to use. I like that I can have control and analysis of the operation metrics with a single click.

UJET vs wolkvox Comparison (2026)

UJET vs wolkvox Comparison (2026)

UJET

wolkvox

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives