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Wavity Help & Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and service Solution
Last updated: January 2026
Wavity Help & Service Desk Alternatives & Competitors (2026)
Top 7 free alternatives
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.4
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.6
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
SOLABS QM10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learn from experience
Value for money
Starting price
0.1
Functionality
Document Management
5/5
Document Review
5/5
Customizable Reports
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
1.1
Value for money
Starting price
0.9
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Ecesis
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Environmental, health and safety solution for corporations
0.2
Value for money
Starting price
0.2
Functionality
Code Enforcement
N/A
Reminders
N/A
Reporting & Statistics
N/A
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.6
Value for money
Starting price
0.2
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
0.1
Value for money
Starting price
0.3
Functionality
Chat/Messaging
N/A
Collaboration Tools
N/A
Contact Management
N/A
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management solution
0.8
Value for money
No pricing info
Starting price
0.7
Functionality
Data Security
N/A
User Management
N/A
Anti Virus
N/A
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.8
Value for money
No pricing info
Starting price
0.8
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.2
Value for money
Starting price
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.7
Value for money
Starting price
0.7
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.1
Value for money
Starting price
0.1
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.1
Value for money
Starting price
0.1
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.2
Value for money
Starting price
0.3
Functionality
Knowledge Base Management
N/A
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
0.1
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Predictive supply chain management solution
0.8
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
Multi-Location
5/5
Work Order Management
5/5
Top Features
Performance Metrics
5/5
Incident Management
5/5
Customizable Forms
5/5