Zoho Assist vs ScreenConnect

TeamViewer

GoTo Meeting

BeyondTrust Remote Support

AnyDesk

Splashtop

LogMeIn Pro

Compare Zoho Assist and ScreenConnect based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Annotations

Authentication

Availability Indicator

Backup and Recovery

Billing & Invoicing

Chat/Messaging

Collaboration Tools

Conferencing

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Reminders

Endpoint Protection

File Sharing

File Transfer

For MSPs

HD Audio/Video

Help Desk Management

Incident Management

Issue Management

IT Asset Tracking

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple User Accounts

On-Demand Recording

Problem Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Monitoring

Recording

Remote Access & Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Way Audio & Video

Unattended Access

User Management

Video Chat

Video Conferencing

Video Streaming

Zoho Assist

Android

Linux

Web-based

Windows

iPad

iPhone

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Project Manager

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

IT Manager

I really like how easy it is to simply invite or just send a link to a user for them to connect to a remote session. I also like being able to see the admin approval boxes when they pop up.

Infrastructure Manager

The ease of use is excellent, there is no major learning curve. Giving the end users the 'still in the office' experience of communicating directly with a technician is excellent.

Our agents have found it to be reliable, easy to use, and supported clients have also found it easy to work with. Our technical support capabilities have been greatly amplified by using this tool.

Partner

Zoho Assist is by far the easiest and most reliable software we have used. I really like the fact we can have it embedded on our website making the whole operation seamless.

VP of Operations

I like the ease of use the most but I also am a big fan on the branding.

Supreme Lord and Master.

Value for money this product wins hands down. As a sole trader incorporating $14 a month into my fees makes me look a whole lot more competitive to my customers than $52.

Owner

It's easy to set-up and use if you are familiar with remote acces software. The price quality is also very good compared to other remote acces software.

Web Developer & IT Support

The software is great for remote support. I especially like the fact you can grant elevated privileges without UAC, as a lot of our remote worker PCs are not connected to AD.

Co-Owner

Great, Simple Product, Fantastic Integration with Zoho Desk.

CEO/President

The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely.

Head Technician

I have features missing, when I initially signed up I had space to add more technicians now I am over the amount of technicians I am allowed.

Retail manager

I am very pleased with Zoho Assist. It's features, simplicity and speed and of course low price.

I am struggling to think of any cons for this software, especially at this price point.

Managing Director

It becomes slow with a poor connection. It does not support IOS mobile devices.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

Buisness Developement Mgr.

And everything integrates from each solution very well.

Zoho Assist screenshot: Remote Support Sessions

Zoho Assist screenshot: View Session Reports

Zoho Assist screenshot: Integrations

Zoho Assist screenshot: Manage Unattended Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.

LogMeIn Pro by GoTo  is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Access Management

Activity Dashboard

Alerts/Escalation

Attendee Management

Communication Management

Compliance Management

Data Import/Export

Data Security

Desktop Virtualization

Discussions/Forums

Email Management

File Management

Meeting Management

Multiple Monitor Access

Presentation Streaming

Projections

Queue Management

Remote Printing

Role-Based Permissions

Search

Search/Filter

Task Management

Two-Factor Authentication

ScreenConnect

IT Support Specialist

The integration of connectiwise with other software is great. This is the reason why I really love this software.

President 

Horrible, horrible customer service and support. I was constantly getting false positives.

So far it was a breeze to set up and create groups of my PCs I manage. Having the ability to share passes for 3rd party IT help is nice too.

We have been a screen connect/Connectwise Control user since 2012, a brilliant piece of software and pricing is very competitive. It's quick and supports a large number of clients.

Art Department Manager

The best part has been the ease of initiating and deploying ConnectWise. It was important that we got a remote system up and running quickly and this software allowed us to do that.

With that being said, ConnectWise has been 100% functional and satisfactory in this capacity. Super, super easy to deploy and use.

Systems Administrator

How light weight and simple the deployment is. I am super impressed with how easy the remote client is to install, especially in a domain environment.

Systems Engineer

Love the easy options and nice layout. I have a few items in the toolbox that i can use often.

What we like best about this software is the ease of use, functionality, transfer speeds, toolbox, and cost fits.

Centralized Services Administrator

Product support is disappointing. On the few occasions that I have needed to reach out to support, I ultimately figured out how to correct the problem myself.

Technical Consultant

ConnectWise Control is incredibly easy to use and comes with some great features to ease remote management of Windows.

Co-Founder

The first day that we implemented this solution it paid for itself. The ease of access into our clients system enables us to resolve issues quickly and efficiently.

Director of Operations 

Overall excellent product. Support has been great when needed.

DevOps Engineer

The big thing we learned was not to use the unstable branch in production and that for more than 4 years the unstable had never caused us issue.

ConnectWise does have a good pricing tier. They are relatively inexpensive (or free) to use when doing support on personal systems.

Director of Communications

The fact that my sessions are always losing connection and out of date. It also doesn't support Edge very well.

IT Suport Admin

It works really well and integrates nice with other ConnectWise products to easily allow our team to connect to different computer.

Assistant Manager

We contacted technical support and they were so helpful that we ended up getting all of our client's computers checking into the server up restoring the license key.

Zoho Assist vs ScreenConnect Comparison (2026)

Zoho Assist

ScreenConnect

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives