Zoho Assist vs ManageEngine Endpoint Central MSP

TeamViewer

BeyondTrust Remote Support

AnyDesk

Atera

Kaseya VSA

System Center

Compare Zoho Assist and ManageEngine Endpoint Central MSP based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Annotations

Authentication

Availability Indicator

Backup and Recovery

Billing & Invoicing

Chat/Messaging

Collaboration Tools

Conferencing

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Reminders

Endpoint Protection

File Sharing

File Transfer

For MSPs

HD Audio/Video

Help Desk Management

Incident Management

Issue Management

IT Asset Tracking

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple User Accounts

On-Demand Recording

Problem Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Monitoring

Recording

Remote Access & Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Way Audio & Video

Unattended Access

User Management

Video Chat

Video Conferencing

Video Streaming

Zoho Assist

Android

Linux

Web-based

Windows

iPad

iPhone

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Project Manager

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

IT Manager

I really like how easy it is to simply invite or just send a link to a user for them to connect to a remote session. I also like being able to see the admin approval boxes when they pop up.

Infrastructure Manager

The ease of use is excellent, there is no major learning curve. Giving the end users the 'still in the office' experience of communicating directly with a technician is excellent.

Our agents have found it to be reliable, easy to use, and supported clients have also found it easy to work with. Our technical support capabilities have been greatly amplified by using this tool.

Partner

Zoho Assist is by far the easiest and most reliable software we have used. I really like the fact we can have it embedded on our website making the whole operation seamless.

VP of Operations

I like the ease of use the most but I also am a big fan on the branding.

Supreme Lord and Master.

Value for money this product wins hands down. As a sole trader incorporating $14 a month into my fees makes me look a whole lot more competitive to my customers than $52.

Owner

It's easy to set-up and use if you are familiar with remote acces software. The price quality is also very good compared to other remote acces software.

Web Developer & IT Support

The software is great for remote support. I especially like the fact you can grant elevated privileges without UAC, as a lot of our remote worker PCs are not connected to AD.

Co-Owner

Great, Simple Product, Fantastic Integration with Zoho Desk.

CEO/President

The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely.

Head Technician

I have features missing, when I initially signed up I had space to add more technicians now I am over the amount of technicians I am allowed.

Retail manager

I am very pleased with Zoho Assist. It's features, simplicity and speed and of course low price.

I am struggling to think of any cons for this software, especially at this price point.

Managing Director

It becomes slow with a poor connection. It does not support IOS mobile devices.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

Buisness Developement Mgr.

And everything integrates from each solution very well.

Zoho Assist screenshot: Remote Support Sessions

Zoho Assist screenshot: View Session Reports

Zoho Assist screenshot: Integrations

Zoho Assist screenshot: Manage Unattended Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

System Center is a data center management software that helps businesses of all sizes monitor networks, system storage, security, and more. It offers integration with cloud platforms and provides teams the ability to gain insights into system analytics affecting the health of monitors.

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

ManageEngine Endpoint Central MSP is a holistic endpoint management software designed to help MSPs (Managed Service Providers) efficiently manage their clients' desktops, servers, laptops, and mobile devices from a single, central location. It can be deployed as a free edition for small MSPs or an enterprise edition for larger MSPs.

Automatic Patch Deployment

Automatic Scans

Endpoint Management

IT Reporting

Mobile Device Management

Network Wide Management

Patch Management

Security Management

Software Management

ManageEngine Endpoint Central MSP

Client Technichian

You get best practices on how to for example configure patching so it is easy to figure out a good way of providing a secure environment for our customers.

Sr. IT executive

It helped me to improve the efficiency and security of my organization. I would recommend it to anyone who needs a comprehensive and cost-effective solution for managing multiple devices.

The ability to profile devices by type/age/almost anything is very helpful. DTC also has remote control which is a great additional feature and sets it apart from other tools.

Security Engineer

Overall experience is good as we have been using this solution for past 2 years. And we would recommend this to other customers as well.

Infrastructure / Security Manager

This software has so many options and abilities that any IT or support team will love it to its core.

Tecnico

Great product for managing clients and servers on the customer network. I like that patches are downloaded only once via the management node and then distributed internally.

Lead Tech - Owner

The Cloud Endpoint is perfect. Remote support for my clients has saved me money and time.

Tecnical Support Engineer 

Sometimes it might get stuck on logins, or the session times-out and there is no way of extending the timeout.

Tech

Good for inventory management. It integrates with Service Desk Plus to allow for CMDB description.

PResident

Easy to use and very well tought of. I loved it since day one and used other products.

IT operations manager

Missing the next gen anti virus, for a complete solution not being nessesary to look for other platforms - this should be high priority.

IT Business Analyst

It doesn't get a very complete list from individual users. For example, I had zoom installed for several people and it was giving me problems in Tenable.io.

Sysadmin

Easy to use, powerful tool to manage all endpoints of our customers.

ICT Specialist - Tech Lead

Superbe tech support team. They are always available, flawless and prepared.

The agent still seems a bit unstable. The client connection often goes red as soon as I try to connect to client.

System Administrator

The ability to manage and control our full windows/linux environment.

Senior IT Infrasturcture Engineer

Comprehensive device management, strong automated patching features and a centralised dashboard, good integration features with other ManageEngine core products such as Service Desk Plus MSP.

technical support engineer

One standout aspect of ManageEngine Endpoint Central MSP is its comprehensive suite of features tailored for efficient endpoint management.

Zoho Assist vs ManageEngine Endpoint Central MSP Comparison (2026)

Zoho Assist

ManageEngine Endpoint Central MSP

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives