getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Zoho Desk vs monday service Comparison (2026)

Add to Compare

Compare similar apps

Zendesk Suite logo

Zendesk Suite

4.4

Freshdesk logo

Freshdesk

4.5

HubSpot Service Hub logo

HubSpot Service Hub

4.4

Cognigy.AI logo

Cognigy.AI

4.8

charles logo

charles

4.4

RedBeam logo

RedBeam

4.5

Good recommendations?

Zoho Desk logo

Zoho Desk

89pts

monday service logo

monday service

Overview

Category Leaders

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

User reviews

Key features

Integrations

Alternatives

Explore similar apps