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Top Rated Call Center Software with Chatbot - Page 6

Last updated: June 2026

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IVRy

(0)

AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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BlueTweak

(0)

AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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Listener

(0)

Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

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CallVU

(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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OptimusCall

(0)

AI voice agent and virtual receptionist platform

OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

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DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

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Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

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Flip CX

(0)

Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Aladino by Digevo

(0)

Cloud-based contact center software

Aladino by Digevo is a cloud-based contact center software designed to help businesses of all sizes manage and automate customer conversations using artificial intelligence.

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Axialys

(0)

AI-powered cloud telephony for contact centers

Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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CINNOX

(0)

Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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