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Customer Engagement
Non profits

Customer Engagement Software - Page 24

Last updated: April 2026

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Features

Feedback Management

Live Chat

Customer Database

CRM

Visual Analytics

Integrated with

Marketo Engage

Gmail

Microsoft Excel

Klaviyo

Salesforce Service Cloud

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Free

Open Source

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Pega Customer Decision Hub

(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

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Proem Sports

(0)

Fan data platform for sports engagement analytics

Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

Read more about Proem Sports

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moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

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Customer Lobby

(0)

Cloud-based customer engagement software

Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

Read more about Customer Lobby

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Socialman

(0)

Social media contest & giveaway management app

Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels

Read more about Socialman

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INFOMAN eCRM

(0)

Cloud-based customer service and management software

INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Read more about INFOMAN eCRM

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urLive

(0)

Personalize customer engagement with live video calls

Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

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MessageGears

(0)

Data activation and engagement

MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack.

Read more about MessageGears

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Videate

(0)

Create How-To Videos at Ludicrous Speed!

Videate is transforming the creation of software how-to and training videos, making it a game-changer for customer engagement. With this innovative platform, awaiting patent approval, the tedious tasks of manual screen captures and voiceover creation are a thing of the past.

Read more about Videate

Users also considered

LevelUp

(0)

Mobile loyalty & payments

LevelUp is a software that allows your customers to pay using their smartphones & then captures their information to increase their loyalty using CRM campaigns.

Read more about LevelUp

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FoxMetrics

(0)

Marketing metric tools for optimizing eCommerce experiences

FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

Read more about FoxMetrics

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OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

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Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

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Mobile Marketing Cloud

(0)

For data-driven, omnichannel and personalized marketing.

Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Read more about Mobile Marketing Cloud

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telbee

(0)

Cloud-based voice messaging platform

telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

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Forward

(0)

Drive your deals forward. Effortlessly.

Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

Read more about Forward

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Visit Widget

(0)

Visitor experience management platform

Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

Read more about Visit Widget

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Lifetime Analytics

(0)

Leverage explainable AI to identify customer clusters

Lifetime Analytics enables telecom operators to streamline the customer value maximization (CVM) process with a churn and upsell/cross-sell opportunity AI that generates root-cause explanations in natural language.

Read more about Lifetime Analytics

Users also considered

atEaseAI

(0)

AI-powered customer success & account management platform.

atEaseAI enables intelligent customer engagement by automatically sending timely, personalized communication based on real-time customer signals. It ensures consistent interactions at scale with options for Human Approval, Custom Control, or Full Autonomy.

Read more about atEaseAI

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