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moveXM Logo

Customer satisfaction is no coincidence.

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moveXM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

moveXM overview

What is moveXM?

moveXM is an all-in-one solution for feedback management needs, powered by AI and tailored for businesses that prioritize precision and control in enhancing customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM stands as one of the leading European providers of Customer Experience Management software solutions. Whether it's customer feedback to improve the customer journey or employee feedback to boost motivation, moveXM equips companies of all sizes, from agile small businesses to large DAX-listed enterprises, with the tools to streamline their feedback management processes.

With its intuitive drag-and-drop editor and AI-powered data analysis features, moveXM enables users to create, manage, and analyze surveys across various channels. Our integration with diverse CRM, ERP, eCommerce, and social media platforms facilitates the aggregation of data from multiple sources, providing users with a comprehensive view of the customer experience. This holistic approach helps companies like VW, BMW, Audi, and Mewa to not only gather but also analyze feedback effectively, thereby reducing customer churn, enhancing ratings, and ultimately boosting revenue.

Certified as Hosted & Made in Germany, moveXM offers a software solution that meets the highest data protection standards, fully compliant with GDPR regulations. By combining state-of-the-art technology with human expertise, moveXM ensures that customer satisfaction is not left to chance but is measurable, manageable, and controllable. With moveXM, companies can achieve enhanced customer satisfaction and employee engagement, leading to significant business growth.

Starting price

Free

Alternatives

with better value for money

moveXM’s user interface

Ease of use rating:

moveXM reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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4

3

2

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moveXM's key features

Most critical features, based on insights from moveXM users:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Campaign management
Churn management
Communication management
Complaint monitoring
Content creation

All moveXM features

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Campaign management
Churn management
Communication management
Complaint monitoring
Content creation
CRM
Customer database
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Engagement tracking
Event triggered actions
Feedback management
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Language
Negative feedback management
Performance metrics
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Sentiment analysis
Social media integration
Survey/Poll management
Surveys & feedback
Text analysis
Third-Party integrations
Workflow management

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moveXM pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

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No pricing info

Advanced

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Professional

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Enterprise

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User opinions about moveXM price and value

Value for money rating:

moveXM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Documentation
Webinars
Live Online
Videos

moveXM FAQs

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