0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Customer Journey Mapping Tools
Free

Customer Journey Mapping Tools Software - Page 2

Last updated: April 2026

1 filter applied

Features

Third-Party Integrations

Engagement Tracking

Data Import/Export

Activity Tracking

Performance Metrics

Integrated with

Jira

Google Analytics 360

Slack

HubSpot CRM

Intercom

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

41 software options

Sort by

Sponsored

Mailchimp

4.5

(17.5K)

5

10.3K

4

5.7K

3

1.2K

2

182

1

94

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Email and SMS marketing automation platform

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Read more about Mailchimp

Users also considered

Zoho PageSense

4.5

(17)

5

10

4

5

3

2

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The Complete A/B Testing and CRO Platform

Zoho PageSense is a complete A/B testing & CRO platform used by brands around the world for increasing their website's conversion rates.

Read more about Zoho PageSense

Users also considered

Involve.me

4.4

(67)

5

43

4

17

3

3

2

1

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Create high-converting funnels that turn visitors into leads

involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

Read more about Involve.me

Users also considered

Custellence

4.4

(17)

5

13

4

2

3

0

2

0

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer journey mapping tools solution with mapping cards

A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

Read more about Custellence

Users also considered

Smaply

4.4

(20)

5

11

4

6

3

3

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience solution with customer profile sharing

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Read more about Smaply

Users also considered

Pushwoosh

4.4

(20)

5

9

4

10

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Retain your valuable audience through effective messaging

Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

Read more about Pushwoosh

Users also considered

Engage360

4.4

(23)

5

12

4

8

3

3

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

? AI-Driven Omnichannel Marketing Platform

Vizury Engage360 ia an AI-driven Omnichannel marketing platform that aims to bring efficiency in your marketing spends by integrating CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display & video ads.

Read more about Engage360

Users also considered

UserExperior

4.3

(3)

5

1

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Everything you need to analyze digital experience.

UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

Read more about UserExperior

Users also considered

TheyDo

4.3

(4)

5

1

4

3

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

TheyDo helps teams to scale Journey Management.

TheyDo standardizes journey and opportunity management for optimal cross-team collaboration.

Read more about TheyDo

Users also considered

Feedbackly

4.2

(36)

5

14

4

16

3

6

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one feedback software

Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

Users also considered

CardBoard

4.2

(170)

5

64

4

83

3

20

2

2

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based collaborative user story and journey mapping tool

CardBoard is a cloud-based user story mapping tool that allows user teams to collaboratively visualize product ideas, user experiences and customer journeys etc, using drag and drop cards that can be arranged to describe workflows connected to third-party tracking tools like JIRA, Confluence and TFS

Read more about CardBoard

Users also considered

Wigzo

4.0

(7)

5

3

4

3

3

0

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Hyper Ecommerce growth with performance marketing automation

Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

Read more about Wigzo

Users also considered

Pathmode

(0)

Cloud-based product discovery software

Pathmode is a cloud-based tool that transforms user feedback into execution-ready specifications for product teams and AI agents. The platform uses AI-assisted synthesis to convert support tickets and user friction points into structured requirements that integrate with tools such as Linear and Jira.

Read more about Pathmode

Users also considered

SankeyJourney

(0)

Visualize Your Customer's Journey with SankeyJourney

Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

Read more about SankeyJourney

Users also considered

appYuser

(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

Read more about appYuser

Users also considered

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered

page 2 of 2

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.