App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Customer Support
Free trial

Top Rated Customer Support Software with Free trial - Page 9

Last updated: October 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

All apps

1 filter applied

Features

Knowledge Base Management

API

CRM

Multi-Channel Communication

Customer Database

Integrated with

GitHub

Salesforce Platform

Google Calendar

ServiceNow

Zoho CRM

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

251 software options

Sort by

Reqme

(0)

SBS- Eprocurement

(0)

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Billetterie

(0)

Cloud-based legal case management software

Billetterie is a cloud-based legal case management software that helps businesses in IT, law, and other industries streamline service operations related to assigning service levels, tracking tickets, and monitoring agent performance. It lets sales representatives handle service requests, collaborate with clients, and analyze service management trends from a unified platform.

Sympoq

(0)

SaaS help desk software for agile teams and startups

SympoQ is a SaaS solution with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

Mixdesk

(0)

Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

IrisAgent

(0)

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Raffle Chat

(0)

Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

Answer AI

(0)

AI receptionist for small businesses

(0)

Cloud-based AI phone receptionist for small businesses

Cloud-based AI phone assistant for small businesses that answers calls continuously in Dutch and English, manages bookings, and routes.

Read more about AI receptionist for small businesses

Users also considered

Suppmail

(0)

Profichat

(0)

MindX Service AI

(0)

AI-based customer support solution

MindX Service AI is an intelligent, fully agentic customer support platform that powers 24/7, human-like assistance—automating up to 80% of inquiries, boosting agent productivity, and elevating customer loyalty.

babelforce

(0)

Vensor AI

(0)

Cloud-based AI agent platform for SMBs and enterprises

Cloud-based platform for building, deploying, and managing AI agents and automated workflows for mid-size to enterprise businesses.

CSAT.AI

(0)

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

Remi

(0)

AI receptionist for South African and UK businesses

Remi is an AI receptionist that answers every call 24/7, books appointments into your calendar and texts back missed calls, for service businesses in South Africa and the UK. It also handles WhatsApp and SMS, reminders and invoice chasing.

ResolveCX

(0)

AI-Powered Customer Experience, Built for Business Growth

ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows.

Evaline

(0)

AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

Sarathi Agent

(0)

QwryAI

(0)

Aide

(0)

Calldock

(0)

Instantly call website visitors with AI voice agents

Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.