This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Customer Support Software

93 software options

Sponsored

Filter Results






Customer rating


Integrated with


Features


Personalize your search

Any business size

Any industry

Zoho Desk

4.5
(1,648)

Cloud-based help desk platform

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

Read more about Zoho Desk

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Make the most of every conversation with help pages, chatbot and live chat in one platform.

Read more about FAQ Bot

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Vivantio

4.3
(164)

Flexible Software. Focused Service.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

Read more about Vivantio

Bookafy

4.7
(131)

Free online appointment booking software

learn more
Easy customer support appointment scheduling.

Read more about Bookafy

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Kayako

4.0
(158)

Unified customer service platform

learn more
Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

learn more
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

Read more about User.com

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

learn more
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request.

Read more about Wix Answers

HappyFox Chat

4.5
(17)

Premium live chat software

learn more
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

Read more about HappyFox Chat

Freshcaller

4.0
(22)

Modern Phone System for customer support & sales

learn more
Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries.

Read more about Freshcaller

Userlike

4.6
(630)

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.

Read more about Userlike

Intercom

4.5
(757)

The #1-rated Business Messenger for customer relationships.

learn more
Help your customers with real-time support, a built-in help center, and bots for quick self-service

Read more about Intercom

TeamSupport

4.5
(790)

B2B Customer Support Software

learn more
TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries.

Read more about TeamSupport

Tidio

4.8
(193)

Communicator for businesses. live chat, messenger and email

learn more
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

Read more about Tidio

TenFold

4.7
(147)

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Issuetrak

4.5
(154)

Issue tracking software for help desk and customer service

learn more
100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

Read more about Issuetrak

UJET

4.5
(112)

Customer interaction & support platform with CRM integration

learn more
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Tracker

4.4
(66)

Customer Service and Support Management Software

learn more
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.

Read more about Tracker

Acobot

4.9
(30)

Self-learning conversational AI for lead nurture on websites

learn more
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

AzureDesk

4.5
(48)

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

LogicBox

4.5
(49)

Custom-built business management software.

learn more
Live customer support included.

Read more about LogicBox

Teckst

4.9
(30)

Customer service texting platform

learn more
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

Read more about Teckst

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.

Read more about NABD System

page 1 of 4

Select your country

10+ YEARS RECOMMENDING SOFTWARE

Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.