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ITSM Software for Small Business (2026) - Page 8

Last updated: February 2026

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190 software options

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KACE Cloud is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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IT Communication Assistant is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support.

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Cloud-based ITSM software

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KIX is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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Tuva IT is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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HCL BigFix Service Management is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Cloud-based software designed to optimize IT operations

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Helpion is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Faveo Servicedesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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BYKT is available for Small Business and offers the following support options: FAQs/Forum, Chat.

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