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Text Mining Software

Last updated: April 2026

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58 software options

Advize logo

Customer feedback analysis & customer experience automation

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Advize is a cloud-based customer feedback analysis & experience automation solution which allows users to combine voice of the customer (VoC) feedback from across the customer journey, identify themes & customer sentiments, & combine reach, loyalty & satisfaction scores to prioritize impact drivers

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Klassifier logo

Make Classifying easier

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Klassifier is a platform that allows non-IT folks to take advantage of AI's benefits. Anyone can utilize this procedure because it is so simple.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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SimpleX logo

Generative AI: A Revolution… Except for Your Surveys!

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

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Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

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OpenText Analytics Cloud logo

Data visualization and analysis solution for business

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OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data provides insights on metadata such as sentiment and emotion for better decision-making while freeing up resources and time.

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Accern logo

No-Code NLP

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The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data.

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Kapiche logo

Feedback analytics platform

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Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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HumanFirst logo

NLP solution for analyzing natural language data via prompts

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HumanFirst is a natural language processing (NLP) solution that helps transform natural language data into business insights and artificial intelligence (AI) training data.

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Displayr logo

The all-in-one analysis and reporting software.

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Displayr is an AI-powered, all-in-one platform tailored for market researchers. Streamline analysis, create dynamic reports, and deliver real-time insights with ease. Unlock smarter insights today!

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VizRefra logo

Cloud-based text analysis and content management software

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VizRefra is a web-based text mining and analysis tool that provides business managers with AI tools for text intelligence operations. Key attributes include graphical data representation, summarization, tagging, text analysis, topic clustering, sentiment analysis, and predictive modeling.

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Bytesview logo

Extracting insights from unstructred data

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BytesView Analytics is a powerful AI-based platform for text analysis that provides businesses with valuable insights to optimize their online performance.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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ATLAS.ti logo

Qualitative data analysis for text, graphical, audio & video

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ATLAS.ti is a qualitative data analysis platform, which allows businesses to analyze content including text, graphics, audio, and video for quality. The platform can be deployed in the cloud or on-premise using Windows, Mac, Android, or iOS devices.

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Wolfram Mathematica logo

Simulation solution for technical computing.

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Wolfram Mathematica is a simulation solution that offers a variety of functions including natural language input, real-world data capabilities, high-powered computation, and more. The platform provides various features such as machine learning, data science, and visualization. Its intuitive interface, predictive suggestions, and rich document organization make it incredibly user-friendly.

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Netigate logo

Manage and analyse feedback from customers and employees

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Uncover insights from open-ended feedback using AI-powered text mining. Spot trends and sentiment fast, without manual analysis.

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DiscoverText logo

Collaborative text analytics for academics, companies & govt

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DiscoverText supports advanced search, metadata filtering, de-duplication, clustering, human coding, and the development of custom machine-learning classifiers.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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