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Clootrack Logo

Intelligent CX Analytics to understand why your NPS drops

Table of Contents

Clootrack - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Clootrack overview

What is Clootrack?

Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. All in real-time.

150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.

Starting price

25000usage based /
per year

Clootrack’s user interface

Ease of use rating:

Clootrack reviews

Overall rating

5.0

/5

16

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.88/10
Rating distribution

5

4

3

2

1

16

0

0

0

0

Who uses Clootrack?

Based on 16 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Management Consulting
Consumer Goods
Financial Services
Market Research
Others

Use cases

Customer Experience
Social Listening Tools
Qualitative Data Analysis
Customer Satisfaction
Competitive Intelligence

Clootrack's key features

Most critical features, based on insights from Clootrack users:

Multi-Channel communication
Reporting/Analytics
Communication management

All Clootrack features

Features rating:

Access controls/permissions
AI/Machine learning
API
Benchmarking
Categorization/Grouping
Churn management
Communication management
Competitive analysis
CRM
Customer journey mapping
Customizable reports
Dashboard
Data analysis tools
Data import/export
Data visualization
Multi-Channel communication
Multi-Channel data collection
Multi-Language
Multiple data sources
Natural language processing
Negative feedback management
NPS survey structure
Predictive analytics
Qualitative Comparative Analysis
Quantitative Analysis
Real-Time analytics
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Sentiment analysis
Surveys & feedback
Taxonomy Classification
Text analysis
Third-Party integrations
Trend analysis
User research analysis
Visual analytics
Workflow management

Clootrack alternatives

Clootrack logo

Starting from

25000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SurveyMonkey logo

Starting from

30

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Trustpilot logo

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Clootrack pricing

Value for money rating:

Starting from

25000

Per year

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Clootrack price and value

Value for money rating:

Clootrack integrations (14)

Integrations rated by users

We looked at 16 user reviews to identify which products are mentioned as Clootrack integrations and how users feel about them.

Integration rating: 5.0 (1)

We used Excel to manage a database of residents requesting a service. Very functional.

Verified reviewer profile picture

Ann B.

Public Information Supervisor

Integration rating: 4.0 (1)

We were able to pull in our own NPS scores to the overall customer voice analysis.

KM

Kendra M.

Marketing Director

Clootrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars
Live Online

Clootrack FAQs

Related categories