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UserlynX
UX testing and experience software
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UserlynX overview
What is UserlynX?
UserlynX is a UX testing platform that enables remote user testing on websites, prototypes, videos, and mobile apps. The French-made system captures qualitative feedback through screen and audio recordings while collecting quantitative data via rating scales and written responses.
The platform offers insights into user behavior and preferences through its testing capabilities. UserlynX includes tools for study design and data analysis, with options for self-service testing or full support from the platform's team.
The system works across multiple devices including computers, tablets, and mobile phones. UserlynX validates interfaces by recording user interactions and gathering structured feedback. The platform also demonstrates environmental commitment by planting a tree for each test conducted.
Key benefits of using UserlynX
•It assists with feedback and data collection, screen and voice recordings, and more.
•It helps capture exactly what users see, say, and do while interacting with the site or app. This dual capture enables a nuanced understanding of both actions and reasoning.
•It combines video, questionnaire analytics, written/oral commentary, and rating scales, allowing businesses to analyze user journeys.
•It supports all digital assets, including test websites, mobile apps, prototypes (Figma, Adobe XD, Sketch), landing pages, emails, and even internal tools or print material. Testing is available on desktop, tablet, and smartphone, reflecting real-world user conditions.
•Custom tester recruitment enables businesses to choose participants based on precise criteria (age, gender, profession, interests, etc.) from Userlynx’s proprietary panel, partner panelists, or their own user base—full GDPR compliance assured.
•It offers analytics and recommendations, enabling users to opt for expert analysis, statistical summaries, recommendations, and even video highlight reels for stakeholder presentations.
•Users can create exploratory or evaluative tests, tailored questionnaires, or scenario-based UX investigations as their project evolves.
•Userlynx offers guided support, pre-set protocols, and researcher assistance as needed.
•It ensures collaborative by enabling users to share results securely with team members, annotate videos, and organize findings, keeping UX insights actionable and accessible.
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UserlynX FAQs
UserlynX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does UserlynX support?
UserlynX supports the following languages:
French, English
Q. Does UserlynX offer an API?
No, UserlynX does not have an API available.
Q. What level of support does UserlynX offer?
UserlynX offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support



