App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Survicate

Effortlessly collect continuous customer feedback at scale

Last updated: January 2025

visit website

Table of Contents

Survicate - 2025 Pricing, Features, Reviews & Alternatives

What is Survicate?

Survicate is an effortless survey software for getting continuous customer insights at scale.

Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback.

Why choose Survicate?

• Easily create customized surveys and start getting customer feedback within minutes

• Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps

• Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations

• Capture partial responses and target users at various points in their journey

With Survicate, you can:

• Get constant streams of insights from your customers at all stages of the user journey to better understand their needs

• Learn what customers think of your website, product, or customer service and get data to validate your ideas

• Automate continuous feedback collection to track key metrics over time

• Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Transform customer insights into growth opportunities with Survicate.

Benefits of using Survicate

• Gain valuable insights into customer behavior and adjust your offer to their needs
• Identify and remove friction points in the conversion process
• Collect ideas for improving your products or services
• Improve customer satisfaction and loyalty and reduce churn
• Measure and enhance your Net Promoter Score
• Boost activation and retention in your mobile apps

Starting from

Per month

view pricing plans

start trial

Survicate's key features

Most critical features, based on insights from Survicate users:

Survey Builder

4.6

(28)

Question Branching

4.2

(17)

Data Import/Export

4.4

(17)

Surveys & Feedback

4.8

(17)

Data Analysis Tools

3.6

(15)

Third-Party Integrations

4.5

(13)

All Survicate features

Features rating:

4.2

(90)

NPS Survey Structure

4.7

(12)

NPS of Customers

5.0

(3)

Customizable Questions

4.8

(13)

Customizable Fields

5.0

(1)

Survey/Poll Management

3.0

(1)

Response Quotas

4.7

(3)

Skip Logic

4.6

(5)

Reporting/Analytics

4.3

(33)

Real-Time Data

4.6

(9)

API

4.6

(11)

Data Visualization

4.1

(9)

Customizable Templates

3.9

(7)

Text Fields

4.8

(4)

Customizable Branding

4.4

(13)

Negative Feedback Management

4.6

(7)

Multi-Channel Distribution

4.8

(4)

Visual Analytics

4.6

(5)

Real-Time Reporting

4.0

(1)

Performance Metrics

4.0

(1)

Pulse Surveys

4.3

(4)

Multi-Language

4.5

(2)

For Mobile

5.0

(2)

Access Controls/Permissions

4.2

(10)

Segmentation

3.3

(4)

Randomization

(0)

Real-Time Analytics

(0)

Question Piping

(0)

Question Library

4.0

(1)

Process/Workflow Automation

4.0

(1)

A/B Testing

5.0

(1)

Real-Time Notifications

5.0

(1)

Reporting & Statistics

(0)

Response Validation

(0)

Search/Filter

(0)

Site Intercept Survey

(0)

Source Tracking

(0)

SSL Security

(0)

Support Audio/Images/Video

(0)

Template Management

(0)

URL Customization

(0)

Website Integration

(0)

Widgets

(0)

Advocate Management

(0)

Alerts/Notifications

(0)

Anonymous Feedback

(0)

Campaign Management

5.0

(1)

Conditional Logic

(0)

Conversion Tracking

(0)

CRM

(0)

CSAT Survey Structure

(0)

Customer Experience Management

(0)

Customer Segmentation

(0)

Customizable Reports

(0)

Dashboard

(0)

Drag & Drop

5.0

(1)

Feedback Management

(0)

For Websites

(0)

Landing Pages/Web Forms

(0)

Lead Capture

(0)

Lead Distribution

(0)

Lead Management

(0)

Lead Nurturing

(0)

Lead Segmentation

(0)

Live Results Sharing

(0)

Marketing Automation

(0)

Mobile Survey

(0)

Monitoring

5.0

(1)

Multi-Channel Communication

4.0

(1)

Multi-Channel Data Collection

(0)

Online Polling

(0)

Survicate alternatives

Survicate

4.6

(90)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.2

Value for Money

4.3

Customer Support

4.8

Jotform

4.7

(2.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

CustomerHero

4.9

(174)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.9

Zoho CRM

4.3

(6.9K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

Survicate pricing

Value for money rating:

4.3

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

start trial

Survicate support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

Knowledge Base

FAQs/Forum

Training options

Videos

Webinars

Documentation

Live Online

In Person

Survicate reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.62/10

Rating distribution

Pros

“Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans.”

Maddy D.

Director of Customer Experience

“The integrations are flawless, and the support team is fantastic, responding promptly to any queries.”

Vladimir P.

Senior Marketing Manager

“Great experience overall, whenever we had a difficulty they were always there to help, and that's an extremely important piece for our overall happiness with Survicate.”

Pedro S.

Product Marketing Lead

Cons

“I feel like this was a misleading bait and switch by survicate. One of the worst customer service experiences I have ever had with a company.”

Josh R.

CEO

“Delay between launching or editing a survey and it appearing on the website - makes it difficult to test and change.”

Jennifer L.

Insight Manager

“We are currently on a legacy pricing plan, which restricts our access to many features.”

Sandra W.

Senor Marketing and CRM Coordinator

Read all reviews

Survicate FAQs

Q. What type of pricing plans does Survicate offer?

Survicate has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of Survicate?

Survicate has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Survicate support?

Survicate supports the following languages:
English, Polish

Q. Does Survicate support mobile devices?

Survicate supports the following devices:
Android, iPad, iPhone

Q. Does Survicate offer an API?

Yes, Survicate has an API available for use.

Q. What other apps does Survicate integrate with?

Survicate integrates with the following applications:
Kit, VERO, HubSpot Marketing Hub, Google Analytics 360, Ortto, SessionCam, ActiveCampaign, Lead Gen & CRM (formerly SharpSpring), Calendly, Zapier, Fullstory, Segment, Pipedrive, Freshsales, Microsoft Teams, Drift, WordPress, Freshdesk, Help Scout, Woopra, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Slack, Klaviyo, Drip, Customer.io, GetResponse, Mailgun, Keap, Mailchimp, Marketo Engage, Google Sheets, Intercom, Shopify, Zendesk Suite

Q. What level of support does Survicate offer?

Survicate offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum