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Survicate Logo

Collect, analyze, and act on customer feedback

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Survicate - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Survicate overview

What is Survicate?

Survicate is an all-in-one customer feedback platform built for fast-moving, data-driven teams. It enables you to collect, centralize, and analyze customer feedback across every digital touchpoint—empowering product, marketing, and CX teams to make informed, real-time decisions at scale.

Whether embedded in-product, triggered via mobile SDK, or sent via CRM and email tools, Survicate gives you complete control over when, where, and how you gather feedback.

Run highly-targeted multichannel surveys via:

- Website & in-product surveys (popup or Feedback Button with targeting logic)

- Mobile apps (native SDK for iOS, Android, React Native, Unity, or Flutter)

- Email (embed first question or link survey in emails, also in CRMs, like HubSpot)

- In-platform surveys via Intercom Messenger or Braze In-App Messages

Features include:

- Build customizable surveys: Start from scratch with a flexible, no-code builder with 13+ question types, branching logic, and customizable themes. Build from scratch, choose from hundreds of expert templates, or generate surveys with AI assistance.

- Target surveys: Display surveys based on user behavior, language, events, scroll depth on page/screen, frequency, or only on specific pages.

- Advanced AI analytics & dashboards: Analyze completion rates, answers, word clouds, and segmented insights. Use the Insights Hub to group feedback by topic and sentiment, access the AI-powered Research Assistant to synthesize qualitative feedback instantly, and customize your own Dashboards for 360-view of feedback.

Starting price

49usage based /
per month
view pricing plans
try for free

Pros & Cons

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Survey Creation

User Feedback

Customer Support

Email Embedding

Survicate’s user interface

Ease of use rating:

Survicate pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(29)
5(69)

What do users say about Survicate?

I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.

Select to learn more


Who uses Survicate?

Based on 99 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Financial Services
Health, Wellness and Fitness
Human Resources
Marketing and Advertising
Others

Use cases

Survey
NPS
Customer Satisfaction
User Experience (UX)
Customer Experience

Survicate's key features

Most critical features, based on insights from Survicate users:

Survey/Poll management
Reporting/Analytics
Data visualization
Customizable fields
Customizable templates
Negative feedback management
Real-Time notifications

All Survicate features

Features rating:

A/B testing
Access controls/permissions
Advocate management
Alerts/Notifications
Anonymous feedback
API
Campaign management
Conditional logic
Continuous feedback
Conversion tracking
CRM
CSAT survey structure
Customer engagement
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data import/export
Data visualization
Drag & drop
Feedback management
For mobile
Forms creation & design
For websites
Generative ai
Geotargeting
Landing pages/web forms
Lead capture
Live results sharing
Mobile survey
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multiple question types
Negative feedback management
NPS of customers
NPS survey structure
Offboarding
Onboarding
Online polling
Performance metrics
Process/Workflow automation
Pulse surveys
Question branching
Question library
Question piping
Randomization
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Response management
Response quotas
Response validation
Review monitoring
Review notification
Search/Filter
Segmentation
Sentiment analysis
Site intercept survey
Skip logic
SSL security
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Text fields
Third-Party integrations
Trend analysis
URL customization
Usage tracking/analytics
User research analysis
Visual analytics
Website integration
Widgets
Word clouds

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Survicate pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 25 responses per month
  • NPS, CSAT, and CES surveys
  • AI survey creator and template library
  • Survey templates
  • Collecting feedback across email, link, and web surveys
  • 1 active survey at a time
  • Basic CRM integrations, like HubSpot & Intercom
  • 30-day data retention
  • Survey limits: 300 responses per survey, 1,000 responses per organization

Starter

79

Per month

Features included:

  • 2 active surveys
  • 100 responses per month
  • Overage charge: $0.79 per response
  • Add your company logo
  • Build a brand theme library
  • Custom intro and thank-you screens
  • Survey-level analytics
  • Export raw data and visual reports
  • AI survey answers categorization
  • AI Research Assistant chat
  • Talk with a human in less than 5 min
  • Book office hours with Customer Success

Growth

49

Per month

Features included:

  • 10 user seats
  • Hide Survicate branding
  • Unlimited active surveys
  • Recurring surveys
  • Static Feedback Button
  • Manage survey frequency and throttling
  • Recall respondent and answer data
  • Multilingual surveys
  • Target by session behavior, attributes, cookies
  • Retarget based on previous responses
  • AI sentiment analysis
  • Insights Hub
  • Categorize feedback from App Store, Play Store and Google Business Reviews into topics
  • Question-level topic categorization with AI
  • Manage roles & permissions

Volume

299

Per month

Features included:

  • All feedback channels: email, link, website, in-product and mobile app
  • Custom pool of responses
  • Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
  • Target a percentage of your traffic
  • Continuously track NPS and CSAT metrics
  • Set limits on survey responses, expiration date, and sample size
  • Reliable AI categorization of open-text answers
  • Priority live chat queue
  • Built-in data privacy

Pro

299

Per month

Features included:

  • Custom pool of responses
  • All feedback channels: email, link, website, in-product and mobile app
  • Mobile SDKs for iOS, Android, React Native, Flutter, and Unity (add-on)
  • Dashboards for multi-survey analysis
  • Target with events, custom attributes, JavaScript and survey sampling
  • Salesforce, Marketo and Pardot integrations
  • Webhooks and Export API
  • Personalize survey experience and design
  • Filter responses with data from HubSpot and Intercom
  • Sync session data from Fullstory, SessionCam and Smartlook
  • Combine product analytics from Mixpanel & Amplitude
  • Get priority live support from humans
  • Advanced data privacy and regulatory compliance standards

Enterprise

499

Per month

Features included:

  • Custom pool of responses
  • All feedback channels: email, link, website, in-product and mobile app
  • Branded survey experience
  • Dashboards for multi-survey analysis
  • Dedicated Success Manager and outcomes plan
  • White-glove onboarding and training
  • Live implementation assistance
  • HIPAA compliance for healthcare data
  • Custom Terms of Service, DPA and NDA
  • On-demand security reviews and questions
  • Access logs for tracking user activity
  • SAML SSO for secure organizational login
  • Deliver surveys securely with CDN proxy

User opinions about Survicate price and value

Value for money rating:

To see what individual users think of Survicate's price and value, check out the review snippets below.

“I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.”
PP

Pauline P.

Senior Graphic Designer

“It's not one of those nightmare tools where you don't know where to start and need to open the FAQs every 5 minutes. And any time I did need to read their guides, I found them very "beginner-friendly" and helpful.”
MN

Mariana N.

Product Marketing Specialist

Survicate integrations (66)

Integrations rated by users

We looked at 99 user reviews to identify which products are mentioned as Survicate integrations and how users feel about them.

Intercom logo
Intercom

Integration rating: 4.0 (2)

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Braze logo
Braze

Integration rating: 5.0 (1)

Not yet, it is new we have to figure out event volume and what we truly want to send to Braze from StatSig. WIP.

LM

Laure M.

Director of Product

Integration rating: 4.0 (1)

Survicate customer support

What do users say about Survicate customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Survicate customer support.

Widespread user sentiment highlights Survicate's customer support as fast, helpful, and consistently responsive to inquiries.

A significant portion of users appreciate the knowledgeable and friendly support team, often resolving issues quickly and effectively.

Broad user base notes that support is easily accessible, with prompt answers and step-by-step guidance when needed.

Support options

Email/help desk
Chat
Phone support
Knowledge base
Faqs/forum

Training options

Videos
Webinars
Documentation
Live online
In person

To see what individual users say about Survicate's customer support, check out the review snippets below.

“The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ”

Verified reviewer profile picture

Charlotte G.

Customer Experience Manager

“Survicate has a great customer support - they are really nice, friendly, helpful and fast.”

EA

Elina A.

UX analyst

“I'm struggling to come up with anything major. If there's ever been an issue or something missing, their support team has been on it.”

MN

Mariana N.

Product Marketing Specialist

Survicate FAQs

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