Survicate Pricing, Features, Reviews & Comparison of Alternatives

Survicate

The fastest way to collect feedback from customers

4.64/5 (22 reviews)

Survicate overview

Survicate is an all-in-one customer feedback tool that allows you collect feedback with:
- targeted website surveys - ask relevant questions in the context to learn more about website visitors,
- one-click email surveys - quickly research customer satisfaction and don't ask for email addresses of participants ever again,
- mobile application surveys - get feedback from app users,
- questionnaires - collect in-depth customer insights and distribute them on social media or other channels.

Learn more about your customers and remove the guesswork from decision-making process.

Survicate is integrated with analytical, CRM and marketing automation platforms like Google Analytics, HubSpot, Intercom, Pardot, MailChimp, and Salesforce. This gives you an opportunity to combine all data in one place and use it to improve the performance of your marketing and sales teams.
survicate.com

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Survicate screenshot: Survey librarySurvicate screenshot: Survey templateSurvicate screenshot: Survey creation with drag-and-drop editorSurvicate screenshot: Survicate integrationsSurvicate screenshot: Choosing distribution methodSurvicate screenshot: Analytical dashboardSurvicate screenshot: NPS website surveySurvicate screenshot: Email NPS survey - research your Net Promoter Score effectivelySurvicate screenshot: Questionnaire - collect in-depth customer insightsSurvicate screenshot: Exit intent survey - trigger a survey when a visitor is about to leave your websiteSurvicate screenshot: Survicate email surveys

Survicate reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.5
  4.6
Jennifer Lakin

Easy to use, customisable

Used daily for less than 6 months
Reviewed 2018-11-20
Review Source: Capterra

It's great to be able to launch website intercept surveys so quickly and easily, user-friendly interface. There are lots of customisation options in terms of who the surveys are displayed to, where and when on the website. The outputs and exports of data are also great, user friendly and detailed. Customer service has been very quick and helpful, functions that are not yet included in the software seem to be taken on board for consideration.User friendly set up of surveys Can easily preview surveys before launch Customisation options for survey visualisation and when/ where surveys appear

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Anonymous

satisfactory survey software

Used weekly for less than 6 months
Reviewed 2018-10-16
Review Source: Capterra

I had to get my user id transferred from a previous employee. In the meantime i had to use his account log in. Upon logging into his account, there was no data. I reached out to Survicate team for help, and they were able to help within an hour. They said it was because they had removed previous employees access to the company info. Why not just delete him from the user base? Otherwise, overall software works fine. It doesn’t have as many bell and whistles as it’s compettitors, but the functionality is there and pretty user friendly. You can integrate contact forms directly onto your website with this software.

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Anonymous

Great tool for conversion visits into leads

Reviewed 2015-05-05
Review Source: GetApp

We used the app on car manufacturer webpage, due to intuitive design of a user interface we have seamlessly designed pop ups' scenarios and content which resulted in tripled growth of a number of online generated leads (without quality loss) and enhanced knowledge about customers' insights (e.g. demography, purchase intention, preferences, etc.).- "descrete" and smart design (not invasive for page visitors) - intuitive user's interface - cost efficient tool for an immediate growth of online leads - smart tool for different online surveys

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Jordan Lejuwaan

Great app for a great price

Reviewed 2015-05-11
Review Source: GetApp

I was looking for an affordable on-site survey tool and Survivate was far and away the cheapest will offering the same feature set as the old players in the game. Their interface is easy to use, and the widget design is very nice. I use it to ask users if anything is stopping them from buying something, and then giving them different responses depending on their answer. - Cheap (compared to competitors) - Sexy widget - Super configurable - Responsive support team

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Peter Sygula

Effective conversion optimization tool

Reviewed 2015-05-25
Review Source: GetApp

Survicate helps us increase conversion rates of our website. We collect users’ feedback and turn it into improvements. Setting up is easy similar to other analytical tools – a few lines of JavaScript code so the marketing team can handle it on its own. We noticed one drawback: no integrations with Unbounce and Optimizely.Easy to install and use, customer support, price.

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Survicate pricing

Pricing options
Free
Subscription
View Pricing Plans

Survicate offers 3 plans:
Essential - $0/month
Professional - $159/month
Ultimate - $549/month

Survicate features

API
Access Control
Automatic Notifications
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Reporting & Statistics
SSL Security
Third Party Integration

Activity Dashboard (57 other apps)
Content Management (62 other apps)
Custom Forms (52 other apps)
Discount Management (40 other apps)
Electronic Payments (58 other apps)
Order Processing (40 other apps)
Product Catalog (54 other apps)
Search Functionality (58 other apps)
Social Media Integration (40 other apps)
eCommerce Management (53 other apps)

Additional information for Survicate

Key features of Survicate

  • Question Skip Logic
  • Custom Audience Targeting
  • Custom Design
  • Question Library
  • Mobile Responsive Design
  • Marketing Automation Integration
  • CRM Integration
  • Google Analytics Integration
  • API
  • Detailed Reporting
  • Multiple survey types
View All Features

Benefits

- Get to know your customers better and adjust your offer to their needs
- Discover and remove friction points from the conversion process
- Collect ideas for improvements
- Improve customer loyalty and decrease churn
- Research and improve your Net Promoter Score
- Increase activation and retention in your mobile applications