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SAM Logo

Social work, not paperwork.

Table of Contents

SAM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SAM overview

What is SAM?

SAM is a cloud based CRM for case management designed for adoption and foster care. SAM allows users to create custom workflows, forms, and checklists; upload documents; and even have ready to go templates to send emails or mailings. Reports allow users to pull data in real time for analysis.

With the help from InReach Solutions’ support team, users are able to migrate their data from their old system, implement their process, and provide ongoing support.

InReach Solutions can’t wait to hear from you!

Starting price

300 /
per month

Alternatives

with better value for money

SAM’s user interface

Ease of use rating:

SAM reviews

Overall rating

4.5

/5

13

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

7

5

1

0

0

Pros
“Time saving has been great and the ability for others to access information on specific cases has been wonderful. It's helped communication tremendously.”
JB

Jessica B.

Office Manager

“Overall, we continue to be really happy with the software. We can adapt it to meet our needs and Stefanie is awesome.”
ML

Mary L.

Executive Director

“SAM is an excellent tool for marketing and grant writing. The staff enjoy the ease of use.”
KM

Kim M.

Adoption Process Coordinator/Data Management

Cons
“After 4 months of literally banging our heads against the way we cancelled and lost thousands of dollars.”
VV

Vicki V.

Executive Director

“It considers the needs of agencies that do the work that we do in ways that other databases neglect.”
KP

Katie P.

Executive Director

“Reporting is limited to simple spreadsheet data lists with counts, averages and min/max calculations. There is no graph creation or complex data analytics.”
MV

Melissa V.

Process and Quality Improvement Supervisor

Who uses SAM?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Individual & Family Services
Civic & Social Organization
Education Management
Others

Use cases

- Not enough reviews
-
-
-
-
-

SAM's key features

Most critical features, based on insights from SAM users:

Client management
Volunteer management
Program management
Case notes
Document management
Reporting/Analytics

All SAM features

Features rating:

Case management
Certification & licensing
Child Welfare Management
Electronic payments
Forms management
Real-Time reporting
Referral management
Reminders
Reporting & statistics
Training management

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SAM pricing

Value for money rating:

Starting from

300

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SAM price and value

Value for money rating:

To see what individual users think of SAM's price and value, check out the review snippets below.

“Time saving has been great and the ability for others to access information on specific cases has been wonderful. It's helped communication tremendously.”
JB

Jessica B.

Office Manager

“Overall, we continue to be really happy with the software. We can adapt it to meet our needs and Stefanie is awesome.”
ML

Mary L.

Executive Director

SAM integrations (1)

Top integrations

SAM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Webinars
Live Online
Documentation
Videos

SAM FAQs

Q. What type of pricing plans does SAM offer?

SAM has the following pricing plans:
Starting from: $300.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SAM?

SAM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does SAM support?

SAM supports the following languages:
English


Q. Does SAM offer an API?

No, SAM does not have an API available.


Q. What other apps does SAM integrate with?

SAM integrates with the following applications:
GoTo Webinar


Q. What level of support does SAM offer?

SAM offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

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