GoToWebinar Pricing, Features, Reviews & Comparison of Alternatives

Pros
GoToWebinar is very easy to use in setting up webinar sessions, adding dial-in numbers for other countries, and downloading both reports (Q&A, attendance) and the webinar videos. Also, the cost is very competitive compared to other webinar services.

Cons
Since LogMeIn purchased GoToWebinar a couple of years ago, we've experienced a huge increase in technical snafus - the audio line for presenters dropping without notice, the recording of a live webinar suddenly stopping in mid-session with no warning, etc. Despite our ongoing requests for tech support to fix these issues, they continue happening. Also, the new tech support teams that came on when LogMeIn bought the company don't seem to know the GoToWebinar product well at all. We can hear them on our tech support calls flipping pages looking for answers, and in many cases we've had to help them by giving them answers to questions such as where to find the Past Events on our account screens. :( We were told by tech support today that, because GoToWebinar has gone completely web based, the company has only a 24-hour window to track and fix any tech problems with a webinar before the data files for that live session disappear forever. Overall, we've noticed a huge drop off in tech support quality for a company that was once the gold standard for webinars. :(

Rating breakdown

Likelihood to recommend: 2/10

Pros
The most I like in GoToWebinar Tool is: 1. We can host webinars easily with a single click 2. We can also have automated templates which we can send it to all registrants 3. We can also send reminder emails to all registrants and attendees 4. We can track individual webinar analytics and can generate reports based on that 5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly 6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool 7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented

Cons
There are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :)

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software was easy to learn and the user interface is intuitive. Features were easily accessible and icons were self explanatory to any person who grew up in the age of smart phones and the internet. I was able to launch the webinar without any prior training and hosted my very first webinar ever without a hitch. GoTo Webinar has the ability to keep track of attendees' engagement, record presentations, poll the audience, generate analytics, switch between presenters and speakers/ panelists seamlessly. The platform is also nice because attendees can join the webinar without downloading software, they just simply click on a link that can be emailed through an automated system or a traditional URL. We had attendees on mobile devices, tablets (ipads), etc. so it's a pretty versatile platform.

Cons
Some features can only be unlocked by increasing the membership tier. The basic subscription is already pretty pricey and does not have access to many of the "premium" features such as embedded videos and maximum number of attendees and available registration slots.

Rating breakdown

Likelihood to recommend: 7/10

Pros
There is one thing that really sets GoToWebinar apart from the competition in my opinion. First, if you subscribe to GoToWebinar Pro, you can pre-record and fully automate your webinars. If you run webinars in a timezone that's 12 hours behind or ahead of you, it's a HUGE lifesaver to be able to record a webinar a month in advance and have a fully-automated version of it run during the middle of the night when you're sleeping warm and happy at home. There's zero manual input required to run a recorded webinar which is amazing. Simply schedule the webinar, invite people to attend, and it's all done for you! Do see my note below regarding the one downside to recorded webinars with Goto. In general, GoToWebinar seems to have the largest number of native integrations (integrations that don't require you to cobble something together with a third-party API connector). From every other standpoint, I'd say GoToWebinar is on par with most solutions out there.

Cons
There are some quirks related to the setup of webinars that can be a bit frustrating and the customization of the webinar landing pages and emails is so minimal that it might as well be non-existent. Basically you slap your logo on the email and that's where the customization ends. For recorded webinars, there's one big downside. You need to have the recording of the webinar done at the time that you schedule the webinar. This means that if you are planning to record a webinar in a month, you'll have to schedule the recorded version at a later date. We get around this now by hosting the recorded webinars one month after the original, however it would be much better if you could simply create a standard webinar, and change it to a recorded one after it's already been created. A little pricey compared to some of the competition, but a LOT more affordable than others.

Rating breakdown

Likelihood to recommend: 9/10

Pros
- We can invite more people to join a live webinar before start the meeting. - It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between. - With the good speed of internet connection you can have a video with good call quality and clear vision. - You can record the session too for future use and train more people with the same recording without repeating those things twice. - Good software to conduct remote meetings with geographically distant colleagues. - We can share screen too, so that other people will get more idea about what we want them to understand. - You can transfer the rights of sharing of the screen too. - you can submit the feedback after end of meeting for better improvements.

Cons
- This platform stuck and freeze more often compare to other remote meeting tools. - If you do not have an accurate internet connection, then there is no use of this tool. - The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool. - We have to wait outside the main meeting page if the organizer is late.

Rating breakdown

Likelihood to recommend: 8/10