ToucanTech vs Raklet

Vaave

Almashines

Almabase

Vaave is a cloud-based alumni management solution that helps organizations of all sizes build and manage their exclusive alumni network. The platform offers a range of features, including an alumni database, engagement & fundraising tools, custom branding, job posting, re-hiring, referrals and more.

Almashines is an alumni portal and mobile app that helps institutes manage their alumni community with features for jobs, fundraising, and events

Almabase empowers alumni relations and fundraising teams in HigherEd, K12, and nonprofits to enhance engagement, streamline programs, and increase donations. Use data-driven insights to foster meaningful connections and move constituents from engagement to contribution.

ToucanTech platforms are purpose built for association managers, providing solutions to everyday community management challenges such as encouraging member engagement, providing ongoing membership value and managing new members and renewals.

Contact Database

Event Scheduling

Website Management

Registration Management

Communication Management

Member Portal

Electronic Payments

Committee Management

Dues Management

ToucanTech

Web-based

iPhone

iPad

Android

Hivebrite

Core

Senior Development Manager

There is so much information held within the database that it took a while to find out where it was in order to run the correct report.   Once you are used to the navigation then the reporting is much easier.

The team are always on hand if there is a query and [sensitive content hidden]  is brilliant at sending loom videos which visually shows how to do certain tasks.  

Director of Development

The back end database is allowing us to build and record a quality data set that will enable Brentwood School to continually improve communication, engagement, and fundraising in our wider school community ('Association').

Foundation and Alumni Executive

We transferred over 10,000 records, and each time we send an email out, our data gets cleaned up by people directly updating their details.

Director of Marketing, Development and Alumni

My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.

We use the reporting wizard a lot and there is so much information you can get out of the database.

Alumni Coordinator

Sending mass emails has been a life changer and the ability to post meaning full article which our alumni can selectively look at has been useful

Development Manager

I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements.

Alumni Relations and Development Officer

Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records.

Development and Alumni Officer

The transition from our previous CRM has been seamless, with clear guidance and timely communication from the data and support teams.

Toucan was built as a bespoke "all in one" system when they recognised many of the alternatives were slow moving or just repurposing more generic systems.

Alumni and Development Officer

Great as a database, newsletter facility, bespoke website, events & fundraising platform.

Director of  Development and Alumni Relations

Would like enhancement of fundraising area, this could be more intuitive and deliver better reporting insights/prospect tracking

Alumni Officer and Development Advisor

We are yet to experience the full scope of the product, but we are excited about our growing connections with our alumni and donors.

Alumni and development officer

There was so much support throughout the whole on-boarding process and working in a school they met us with patience throughout long periods of busy patches.

Director of Development and Alumni Relations

The software is also very complete with both an alumni and fundraising platforms.

The filtering and reporting functions are very easy to use, and the email sync saves many hours manually uploading emails.

Development and Alumni Relations

Keeps records, fundraising, and comms all in one place

The daily automated emails you can set up are great and the data stored is easy to access and report on.

Development Director

Our account manager has worked in a school before so knows exactly what we need and can always see things from our perspective.

Development Officer

The wide range of functionality sometimes means a lack of flexibility

The system is very easy to use and suits small teams like ours, with colleagues needing to wear multiple hats.

Also the design team have been very helpful in totally changing the look and feel of the site for the better.

Head of Development

As a team of 0.5 FTE Toucan Tech is easy to use for Newsletters, comms, and fundraising appeals

We are an early customer of Toucan Tech and started working with them about 6 years ago when we decided to implement our first alumni software.

ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers.

The experience has been very positive and every staff member from our account manager through to designers and the support team have been extremely helpful and easy to deal with.

The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience.  

The process has been smooth and well-structured, thanks to [sensitive content hidden] support and guidance.

Development office

There are lots of training videos and guides.

I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way.

I am also confident in this strong working relationship being long term and continual improvements as a result.

The staff are always outwardly proud of their work and what they can achieve and very helpful to any enquiry no matter how big or small.

Alumni Events & Communications Manager

I also like the Advanced Filtering function where you can drill down specific user groups to send mass emails and analyse the data i.e whose reading your emails.

I would characterise Toucan as having a very personal and tailored approach.

Committee Chair - Community

Another great function has been networking – great for parents, but also great for our high school students looking for guidance about universities and career paths.

They are always encouraging and supportive; exactly what you ask for in customer support, if you ask me.

The cost is probably market average, but it is still a big investment.

The more invested you are in it the more you can get out of it.

Creating our site with ToucanTech has been incredible for our school community and far exceeded our expectations.  

Toucan Tech is an intuitive system to use with an easy interface.

It enables us to create specific, targeted comms to specific community segments and to monitor the impact.  

What I like most about ToucanTech is the excellent support team—they are always very helpful.

Fundraising Consultant

Integration between  third party payment providers and customer records was a little problematic but the data team resolved a complex issue through a combination of perseverance and in depth knowledge.

good client support, trusted partner for our needs.

Its features are intuitive and user-friendly.

President

Toucan could have more payment integration to enable less costly payment methods like direct debit or bank transfers.

Customer Support

Fundraising

School Management

Query and Feedback Handling

Email Management

Alumni Management

Features

Record Management

Database Management

Training and Learning Curve

Small Business

Mid-size Business

Large Enterprises

Daxko Operations

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile and desktop device.

Email Marketing

Membership Renewals

Application Management

Member Directory

Payment Processing

Event Management

Raklet

WildApricot

Free

Essentials

Professional 

Premium-5k

Bar Operations Manager

Recently, we've overhauled how we use discount cards, and run offers through our customers and it has really been transformational.  

Teacher and founder

It's been difficult to get my friends on social media to move over into buddhagang.raklet.org, but I love how easy it is on my side of things to set up a recurring donation / donor management system.

The integrated payment processing system has simplified the collection of dues and donations, ensuring a smooth and hassle-free experience for both our organization and our members.

Preaident

We are able to communicate with our members in real time, manage events and membership dues, all with one platform.

Director

The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Founder

I would love if you advertise it more. But it does feel like it is for more sophisticated markets like corporates and not social environments.

I also liked the access structure of the content which made it effective to my membership plans.

Executive Director

The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization

Treasurer

The ability for members to pay with credit cards and the integration with Stripe for CC processing is key.   

Raklet provides an easy to use, comprehensive platform to connect with our customers and to keep in contact.  

The creation of group emails is somewhat confusing with the drag and drop feature.

We’ve been using Raklet for a while now, and it’s made a real difference in how we manage our community and day-to-day operations.

It’s saved us from juggling multiple tools, which has made things simpler and more cost-effective.

The bonus is that they have a super great user support and customer service who thinks ahead about the needs of people on the platform.

For any organization that is working to create a space for members- I think you’ll love it.

Owner

Great, I signed up for a whole year, looking forward to working with them more and developing the platform even more to meet our needs

we have been able to automate some of the most tedious work we do and we are more than happy for this.

Overall Raklet is working well for me to organize my homeowner's association and get it off the ground.

Finding Raklet was a joy because it offers all of the essential tools and features that are essential for community-building.

It is a bit complex and I had to get support to help me do it.

Honestly, there's nothing negative at all that I can think of about Raklet. But don't take my word for it, try it yourself and discover a different kind of tech company that has an actual human touch.

It’s been a few years and with the recent updates we’ve seen member activity increase!

this is amazing , for churches, clubs organizations that want to grow .

Secretariat

The platform itself is extremely user-friendly and easy to customize in a simple and intuitive way.

It has streamlined our membership management processes and improved communication with our members significantly.

We've had Raklet for a few years and the primary reason we joined is to help us monitor membership data.  

I'm super happy with the features, tools, integration options, and the amazing user support of Raklet!

Diverse options and customizable all in one place.

We think this lsst part will help us a lot.

Recording Secretary

The integrated system with analytics on the dashboard, and the easy management system

Ease of use to create event, membership renewal reminder emails

Raklet makes it easy to keep track of memberships and renewals.  

There are some features that are not available yet.  

It caused a lot of frustration from our members resulting in a lot of extra time on our end.  

Overall, Raklet has helped us bring everything together under one roof.

Founder & Principal

It's a bit of a pet project right now but has the potential to turn into a solid little business with the huge number of very profitable businesses barely an hour outside primary commercial centres who are so disconnected from the "Wall St. / Bay St." crowd and have both REAL NEEDS & the WILLINGNESS TO PAY yet have been almost entirely disregarded, disrespected, and dismissed.  

Potentially, customers will define more needs

We have money in the books but are unable to send messages.

One tool to manage all our club activities.

Business Owner

You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once).  

Raklet does not have a South African payment method

It wasn't until I said we were canceling our account that we received regular responses.  

Restricting the custom domain feature to only the Premium ($399/mo) level and above feels a little extreme to me.  

There are some customization options missing that would fall into the "nice to have" category, but, there are also others not included elsewhere (or not done as well) despite paying more.  

We could configure the whole forum, social network and fundraising in 24 hours.

Admin Officer

There is a significant delay while on line

The product has been very flexible and the support team is very professional and responsive.

ToucanTech vs Raklet Comparison (2026)

ToucanTech

Raklet

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives