App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ToucanTech Logo
ToucanTech
4.9
(125)

Write a review

Smart software to power community engagement

visit website

(9)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

ToucanTech Pricing, Features, Reviews and Alternatives

ToucanTech product overview

What is ToucanTech?

Who Uses ToucanTech?

Key benefits of using ToucanTech

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    ToucanTech pricing information

    Value for money

    4.8

    /5

    125

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ToucanTech features

    Functionality

    4.8

    /5

    125

    Total features

    140

    15 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Third-Party Integrations
    Assessment Management
    Reporting/Analytics
    Alerts/Notifications
    Customizable Branding
    API

    Functionality contenders

    ToucanTech users reviews

    Overall Rating

    4.9

    /5

    125

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    113

    10

    2

    0

    0

    Pros
    Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.
    The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.
    Being completely new to working with databases and similarly-based communication systems the most important aspect for me has been the great help from the Support Teams.
    Cons
    This went horribly wrong. I was not sure if it was a problem with the software or something I had done.
    I use it very seldom , but find it frustrating to obtain the results I require.
    Sometimes it's hard to spot if someone who joined is really part of the community or not.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Roger P.

    Lead Admin

    Fund-Raising, 1-10 employees

    Review source

    Overall Rating

    Three years in with Toucantech and it just gets better and better

    Reviewed a year ago

    Transcript

    Roger: Hi, my name's Roger. I'm the voluntary lead admin for the Liverpool College Alumni organization,...

    AvatarImg
    AvatarImg

    Vitali V.

    Education Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best product and service in the alumni portal and fundraising business.

    Reviewed a year ago
    Pros

    It's easy to love a great product, it's easier to love ToucanTech because in addition to the amazing product, they offer a second to none service. The team at ToucanTech met us every time we had a question, an issue, or simply wanted to discuss improvements to the platform.

    Cons

    There is really nothing that we do not like about the service or the product which is why we were one of the first international schools to jump on board and continue to be a loyal customer.

    AM
    AvatarImg

    Anna M.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    All in one system

    Reviewed 3 years ago

    TT has been so easy to learn how to use and I love the all in one system. Onboarding was smooth and efficient. The online networking community has been even more helpful than usual during the global pandemic, with the mentoring and careers sections being especially popular. I would highly recommend this product.

    Pros

    My two favourite things about TT are: 1. it's intuitive: you can work out what you need to do, ease of use, common sense approach 2. the online community accessible to our network is part of the package, not an add-on

    Cons

    I think the app should be included with the annual fee, not as an optional add-on.

    CG
    AvatarImg

    Catherine G.

    Education Management, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great customer service, a good tool but with some limitations.

    Reviewed 2 years ago

    ToucanTech is a good product with lots of potential. The customer and product development teams are really good, they are responsive and will tell us what is possible or not. At least no false expectations! They really will help to make sure we are using the platform to its best. We realised with using Toucan Tech that the challenges we are sometimes facing are not linked to the platform but the way we interact with our own stakeholder/audience. For example, competing with social media platforms to get them to connect. Overall, we believe that Toucan Tech is a good product and would invite anyone to look at it, but ask questions, check the demo to make sure it will answer your needs.

    Pros

    Fairly easy to use, reporting features, directory features

    Cons

    Form functionality limited, limited design option especially for the newsletter, not enough CRM features

    RA
    AvatarImg

    Rebecca A.

    Education Management, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Twyford School

    Reviewed 3 years ago

    Toucan Tech is a powerful tool that enables a School or organisation to keep in touch with their alumni and families. Communication is tracked and streamlined, Donor giving/fundraising is trackable and reports easy to produce.

    Pros

    Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic! Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.

    Cons

    We have not found too many complications. It can be frustrating having to enter the same address multiple times when adding details of a family.

    VE
    AvatarImg

    Victoria E.

    Education Management, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great bit of kit of you're just starting out in development

    Reviewed 2 years ago

    ToucanTech have been really helpful since we used the package. They went over and above to ensure the journey from start to finish was slick and easy. Their Helpdesk is invaluable - quick responses to every question.

    Pros

    The best thing about this software is the front page it gives and the ease of use for both administrators and members. It's super easy!

    Cons

    Sometimes there is not enough information about processes or how to change things, but a quick message to the Helpdesk normally resolves everything.

    ToucanTech FAQs

    Q. What type of pricing plans does ToucanTech offer?

    ToucanTech has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of ToucanTech?

    ToucanTech has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does ToucanTech support?

    ToucanTech supports the following languages:
    English


    Q. Does ToucanTech support mobile devices?

    ToucanTech supports the following devices:
    Android, iPad, iPhone


    Q. Does ToucanTech offer an API?

    Yes, ToucanTech has an API available for use.


    Q. What other apps does ToucanTech integrate with?

    ToucanTech integrates with the following applications:
    PayPal, Twitter/X, Stripe, GoCardless, Freshchat, LinkedIn for Business, Google Cloud, Meta for Business, Instagram


    Q. What level of support does ToucanTech offer?

    ToucanTech offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

    Common ToucanTech comparisons

    ToucanTech logo
    AssoConnect logo
    ToucanTechvsAssoConnect
    ToucanTech logo
    Bonterra Guided Fundraising logo
    ToucanTechvsBonterra Guided Fundraising
    ToucanTech logo
    Donorbox logo
    ToucanTechvsDonorbox
    ToucanTech logo
    Almabase logo
    ToucanTechvsAlmabase
    ToucanTech logo
    Neon CRM logo
    ToucanTechvsNeon CRM
    ToucanTech logo
    Givebutter logo
    ToucanTechvsGivebutter

    Related categories