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ToucanTech

All-in-one solution for growing communities

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ToucanTech Pricing, Features, Reviews and Alternatives

ToucanTech product overview

What is ToucanTech?

Who Uses ToucanTech?

Key benefits of using ToucanTech

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    ToucanTech pricing information

    Value for money

    4.8

    /5

    84

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ToucanTech features

    Functionality

    4.7

    /5

    84
    Total Features138 8 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Reporting/Analytics
    Assessment Management
    Alerts/Notifications
    API
    Progress Tracking
    Third Party Integrations

    Functionality contenders

    ToucanTech
    Functionality
    #1
    Alma
    Functionality
    #2
    Almabase
    Functionality
    #3
    Graduway
    Functionality
    #4

    ToucanTech users reviews

    Overall rating

    4.9

    /5

    84

    Positive reviews

    98%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.63/10
    Rating distribution

    5

    4

    3

    2

    1

    75

    7

    2

    0

    0

    Pros
    The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.

    RS

    Rachael S.

    I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.

    DO

    Daphne O.

    Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.

    CA

    Craig A.

    Cons
    I use it very seldom, but find it frustrating to obtain the results I require.

    MD

    Michael D.

    Needs fulltime use, otherwise very frustrating to use occasionally.

    MD

    Michael D.

    Tendency to slow down from time to time making searches and adding images or news difficult. Tendency for blue "shading" to appear over every word and element of a search.

    NP

    Nick P.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    So happy we made the switch to Toucan Tech!

    Reviewed 3 months ago

    We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

    Pros

    Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.

    Cons

    We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A user-friendly and comprehensive solution backed by exceptional customer service

    Reviewed 3 months ago
    Pros

    ToucanTech meets all the needs of our school fundraising, alumni and community engagement programs. It is incredibly intuitive and - because it is purpose-designed for an organisation like ours - pretty much everything just works as it should right from the outset. The support team are extremely responsive and are also proactive in offering help and suggestions. We have barely needed any assistance from our IT team. Useful new functionality is constantly being added, and I'd like to see our school expand use further, for example to manage the whole school website and/or to manage admissions as that module gets finalised.

    Cons

    Nothing of any note. A couple of minor and inconsequential bugs were quickly sorted.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Needs fulltime use, otherwise very frustrating to use occasionally

    Reviewed 6 months ago

    I use it very seldom, but find it frustrating to obtain the results I require. Help information is on separate webpage and the search on that is not comprehensive.

    Pros

    It's comprehensive and obviously has many features that are not relevant to some users

    Cons

    It's not intuitive, and no hints are given when an error occurs

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The perfect solution to kick start your community management and engagement

    Reviewed 7 months ago

    We needed to get all out data in to one easily accessible system and have a single comprehensive interface dedicated to our alumni community.

    Pros

    ToucanTech has a simple to use and navigate user interface. It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

    Cons

    The fundraising and donation logging feature could be improved. I would also like to see more ability to managed the news images that are uploaded.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Alumni Engagement

    Reviewed 7 months ago

    We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools

    Pros

    This is easy to use and intuitive. Its an excellent way of keeping in touch with former pupils and updating records. Recently we have launched our first fund raising campaign using the site and have found it invaluable, keeping us up to date with donations, making gift aid claims simple and linking back to the record of the donor. We also love the ease of setting up news items and galleries and sending mass emails.

    Cons

    We have a number of donors who give on a regular basis. Each of these donations have to be added manually each month. It would be really helpful if this happened automatically. This is the most difficult part of the site to navigate

    ToucanTech FAQs and common questions

    ToucanTech has the following pricing plans:
    Pricing model: Subscription


    ToucanTech has the following typical customers:
    Mid Size Business, Non Profit, Public Administrations, Small Business


    ToucanTech supports the following languages:
    English


    No, ToucanTech does not have an API available.


    ToucanTech integrates with the following applications:
    PayPal, Twitter, Stripe, GoCardless, Freshchat, LinkedIn, Google Cloud Platform, Facebook, Instagram


    ToucanTech offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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