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ToucanTech Pricing, Features, Reviews and Alternatives

ToucanTech product overview

What is ToucanTech?

Who Uses ToucanTech?

Key benefits of using ToucanTech

Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Webinars

Videos

In Person

Documentation

Live Online

ToucanTech pricing information

Value for money

4.8

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

ToucanTech

Value for money

ToucanTech features

Functionality

4.7

Total Features138 8 categories

Most valued features by users

Reporting & Statistics

Activity Dashboard

Reporting/Analytics

Assessment Management

Alerts/Notifications

API

Progress Tracking

Third Party Integrations

ToucanTech users reviews

Overall rating

4.9

Positive reviews

98%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.63/10

Rating distribution

Pros

The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.

Rachael S.

I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.

Daphne O.

Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.

Craig A.

Cons

I use it very seldom, but find it frustrating to obtain the results I require.

Michael D.

Needs fulltime use, otherwise very frustrating to use occasionally.

Michael D.

Tendency to slow down from time to time making searches and adding images or news difficult. Tendency for blue "shading" to appear over every word and element of a search.

Nick P.

Read all reviews

Overall rating contenders

ToucanTech

Overall rating

Melanie B.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

So happy we made the switch to Toucan Tech!

Reviewed 3 months ago

We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

Pros

Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.

Cons

We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.

Paul D.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

A user-friendly and comprehensive solution backed by exceptional customer service

Reviewed 3 months ago

Pros

ToucanTech meets all the needs of our school fundraising, alumni and community engagement programs. It is incredibly intuitive and - because it is purpose-designed for an organisation like ours - pretty much everything just works as it should right from the outset. The support team are extremely responsive and are also proactive in offering help and suggestions. We have barely needed any assistance from our IT team. Useful new functionality is constantly being added, and I'd like to see our school expand use further, for example to manage the whole school website and/or to manage admissions as that module gets finalised.

Cons

Nothing of any note. A couple of minor and inconsequential bugs were quickly sorted.

Michael D.

Education Management, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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Needs fulltime use, otherwise very frustrating to use occasionally

Reviewed 6 months ago

I use it very seldom, but find it frustrating to obtain the results I require. Help information is on separate webpage and the search on that is not comprehensive.

Pros

It's comprehensive and obviously has many features that are not relevant to some users

Cons

It's not intuitive, and no hints are given when an error occurs

Kelly H.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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The perfect solution to kick start your community management and engagement

Reviewed 7 months ago

We needed to get all out data in to one easily accessible system and have a single comprehensive interface dedicated to our alumni community.

Pros

ToucanTech has a simple to use and navigate user interface. It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

Cons

The fundraising and donation logging feature could be improved. I would also like to see more ability to managed the news images that are uploaded.

Lucy L.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Alumni Engagement

Reviewed 7 months ago

We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools

Pros

This is easy to use and intuitive. Its an excellent way of keeping in touch with former pupils and updating records. Recently we have launched our first fund raising campaign using the site and have found it invaluable, keeping us up to date with donations, making gift aid claims simple and linking back to the record of the donor. We also love the ease of setting up news items and galleries and sending mass emails.

Cons

We have a number of donors who give on a regular basis. Each of these donations have to be added manually each month. It would be really helpful if this happened automatically. This is the most difficult part of the site to navigate

Read all reviews

ToucanTech FAQs and common questions

Q. What type of pricing plans does ToucanTech offer?

ToucanTech has the following pricing plans:
Pricing model: Subscription

Q. Who are the typical users of ToucanTech?

ToucanTech has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ToucanTech support?

ToucanTech supports the following languages:
English

Q. Does ToucanTech offer an API?

No, ToucanTech does not have an API available.

Q. What other apps does ToucanTech integrate with?

ToucanTech integrates with the following applications:
PayPal, Twitter, Stripe, GoCardless, Freshchat, LinkedIn, Google Cloud Platform, Facebook, Instagram

Q. What level of support does ToucanTech offer?

ToucanTech offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Browse alternatives

Related categories

Alumni Management

Association Management

Church Management

Donation Management

Fundraising

Membership Management

Community

Admissions

Select your country

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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