ToucanTech Pricing, Features, Reviews & Comparison of Alternatives

ToucanTech

All-in-one solution for growing alumni communities

4.86/5 (22 reviews)

ToucanTech overview

What is ToucanTech?

ToucanTech is an all-in-one solution for managing and growing alumni communities through an online portal. Designed for schools, universities, and businesses, ToucanTech offers an in-built CRM, communications tools, event planning, mentoring platform, fundraising management, news feeds, and more. The complete cloud-based solution is designed to help communities to collaborate and communicate in order to build better relationships.

Businesses or educational institutions can build their own custom web portal for community members and staff to access on a self service basis. Staff and management can benefit from ToucanTech features such as a community database, CRM, in-built email system, fundraising management, content publishing, mentoring, and more. With the CRM, users can track member activity and engagement with content in order to form better connections. Mass emails can be created and sent out to all members, or specific user groups, to provide news updates, advertise events, collect donations, and more.

Alumni can benefit from ToucanTech with features for communicating with other alumni or staff members, event planning, photo gallery upload, setting up seperate clubs within the community, and more. ToucanTech integrates with social media so that alumni can share photo albums, news updates, and events on sites such as Facebook. Alumni can be matched with mentors within the system and activity and progress can be tracked in real time online by both mentors and mentees.
www.toucantech.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English
ToucanTech screenshotToucanTech screenshotToucanTech screenshotToucanTech screenshot

ToucanTech reviews

Excellent
19

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.6
  4.9
Brian Davies

Great product, outstanding service!

Used daily for 1-2 years
Reviewed 2018-03-01
Review Source: Capterra

This software has enabled the development office in the school where I work to attract over 800 alumni to one place. Here, we are able to keep them up to date with current developments, and allow some reminiscing about the good old days to take place between members.

Pros
The platform is extremely easy to use and navigate. If you are stuck, then the service team are always willing to help, either over the phone, a webinar or travel up in person. Truly outstanding service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catherine Rogers

An excellent, "one-stop shop" software for all your Development Office needs

Used daily for 6-12 months
Reviewed 2019-11-22
Review Source: Capterra

Toucan Tech were extremely helpful during the decision making and transition phase and since we began using the software have been incredibly supportive and taken any feedback on board and further developed the product. We now have over 300 members of our online community since we launched it 6 weeks ago and the numbers are climbing daily. Communications with alumni are simple to use and look fantastic. Record keeping is also easy and efficient. We are absolutely delighted with the product and very happy to recommend it.

Pros
One software for alumni relations, communications, donations records, moves management and online community feature Ease of use Excellent support and training Attractive user interface Continual expansion and development of the product following feedback from users Ease of migration from previous provider to Toucan Tech Commitment and knowledge of the product from all the staff from top to bottom An understanding of Development Office work and what customers want

Cons
No major complaints - any queries have been dealt with quickly and efficiently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alana Macallister

Arden Anglican School review on ToucanTech

Used daily for 6-12 months
Reviewed 2020-06-02
Review Source: Capterra

This is a fantastic way to communicate with our alumni and it definitely filled a hole in our communication with this target market.

Pros
I have no experience administering a website so was a little daunted at first. However, the training we received was effective and practical. After being shown the features of the site I found it was set up in a logical way that was easy to understand and use. Adding content and news items is very simple and they look great when published. I also like the flexibility of the design hub which gives me the ability to change the design to suit our corporate branding. The integration of our database was managed by the Toucan Tech support team and our IT department and and was fairly seamless and easy. After the data transfer we were able to send mass email communications to our alumni very easily. The design of the emails is customizable and they look very professional. I also like that we can share our stories straight from the site to our socials.

Cons
Some of the advanced filters are difficult to master. However, the support site is very helpful and has lots of resources available to use when we are stuck, or we email the support team for advice.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Vitali Verhovski

Best customer service across industries

Used daily for 2+ years
Reviewed 2020-06-16
Review Source: Capterra

Very happy with our relationship and the service provided. As with any software, you need to dedicate some resources to learn the tips and tricks to make the most out of it.

Pros
Customer service, issue resolution, responsiveness, new product releases, ease of use, competitive pricing, willingness to find custom solutions, training, and lots of resources, a community of users.

Cons
Can have slow load speeds at times and other bugs (but those are quickly fixed with support)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rachel Phelan

User friendly and great support

Used weekly for 2+ years
Reviewed 2020-05-07
Review Source: Capterra

It has significantly helped with my workload! Getting our alumni database in order and in one place was the main goal and the whole process in doing this has been great. It is easy to export the data as and when I need it.

Pros
The set up process was pain free, and from this support has been readily available with hints and tips being shared regularly. Overall, the ToucanTech software is easy to navigate and offers a lot of features. We have mostly been using this to maintain our alumni database and to promote and manage our events and news, however there are plans to build up our mentor network, open an online shop and to eventually begin fundraising - the fact that we have a piece of software that can do it all is fantastic.

Cons
I don't have any particular negatives about ToucanTech. The staff there have been completely supportive from the initial contact to today (4 years later!). The software can take a bit of time to discover and there are some steps that you need to remember, but that is no different to any other platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ToucanTech pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact ToucanTech for pricing information.

ToucanTech features

Communication Management
Customizable Branding
Progress Tracking
Self Service Portal

API (147 other apps)
Activity Dashboard (164 other apps)
Assessment Management (154 other apps)
Attendance Management (104 other apps)
Attendance Tracking (100 other apps)
Automatic Notifications (112 other apps)
Calendar Management (95 other apps)
Class Scheduling (90 other apps)
Content Management (101 other apps)
Course Authoring (117 other apps)
Data Import/Export (102 other apps)
Learning Management (175 other apps)
Progress Reports (109 other apps)
Registration Management (94 other apps)
Reporting & Statistics (168 other apps)
Third Party Integration (108 other apps)

Additional information for ToucanTech

Key features of ToucanTech

  • CRM
  • Payment processing
  • Pledge management
  • Donor management
  • Membership management
  • Alumni management
  • Recurring giving
  • Member accounts
  • Fundraising management
  • Member communities
  • Member portal
  • Prospect management
  • Group management
  • Content moderation
  • Social media management
  • Activity tracking
  • Communication management
  • Contact database
  • Content library
  • Customizable branding
  • Discussion board
  • Electronic payments
  • Email distribution
  • Email tracking
  • Financial management
  • Progress tracking
  • Secure data storage
  • Social media integration
  • Ideation
  • Duplicate detection
  • Event scheduling
  • Built-in database
  • Prospecting tools
  • Email invitations & reminders
  • Tagging
  • Event ticketing
  • Self service portal
  • Student portal
  • Member account access
View All Features

Benefits

Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.