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ToucanTech Pricing, Features, Reviews and Alternatives
ToucanTech FAQs
Q. Who are the typical users of ToucanTech?
Q. Does ToucanTech support mobile devices?
Q. What other apps does ToucanTech integrate with?
ToucanTech product overview
What is ToucanTech?
Who Uses ToucanTech?
Key benefits of using ToucanTech
Typical customers
Platforms supported
Support options
Training options
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ToucanTech pricing information
Value for money
4.8
/5
104
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Pricing options
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ToucanTech features
Functionality
4.7
/5
104
Total features
131
8 categories
Most valued features by users
Functionality contenders
ToucanTech users reviews
Overall Rating
4.9
/5
104
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.57/10
93
9
2
0
0
Laura K.
Higher Education, 201-500 employees
Used daily for 2+ years
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Easy to use and personalise, great customer support.
Currently only accepts small image size uploads, but feedback has been noted by Support Team.
Louise B.
Education Management, 51-200 employees
Used daily for 2+ years
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I like the collaborative nature and forward thinking approach. Toucan are excellent people to work with.
I like the ongoing updates to the software and fresh ideas
You need to constantly use it to understand its full functionality. Training is always a must.
Catherine G.
Education Management, 201-500 employees
Used daily for 1-2 years
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ToucanTech is a good product with lots of potential. The customer and product development teams are really good, they are responsive and will tell us what is possible or not. At least no false expectations! They really will help to make sure we are using the platform to its best. We realised with using Toucan Tech that the challenges we are sometimes facing are not linked to the platform but the way we interact with our own stakeholder/audience. For example, competing with social media platforms to get them to connect. Overall, we believe that Toucan Tech is a good product and would invite anyone to look at it, but ask questions, check the demo to make sure it will answer your needs.
Fairly easy to use, reporting features, directory features
Form functionality limited, limited design option especially for the newsletter, not enough CRM features
Roger P.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
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There is a well known saying, "are you a person who knows the price of everything but the value of nothing?" If you are that sort of person then you will not see just how good value and comprehensive the product and service you get from ToucanTech. I am NOT that person.
The number one stand out feature is customer support. Having made contact with at least three other companies offering similar services, ToucanTech's "pro-activeness" was immediately apparent from the very first phone call I had with them. They had a "can-do" attitude. ToucanTech were patient as we groped towards deciding which software company to go with. I'm sure it must have been frustrating for...
When making our initial assessment of what systems are available across the market, ToucanTech looked expensive. But that is not the case. (There are no hidden extras. Most of what you want is included in the price quoted and which is prominently displayed on their website. There are add ons at extra cost, but again these are easy to find and quantify.)
Felicity B.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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Really fantastic - great database, online portal and brilliant customer service.
I have used a number of member databases with online portals in my time in alumni relations and by a long stretch, Toucan Tech is the most intuitive and easy to use. It looks lovely with all the different colours and is clear and not overly complicated. If you can't figure something out initially , there is a brilliant list of resources on their support website. When we have had the odd further...
There honestly isn't much to criticise! Small gripes are currently the list of member records does not come up with the most recenty viewed first, which I have found a useful feature in previous systems for instance if you working through a load of data entry. When you are embedding a video in a news article, you have to have a static image at the top of the page (and the video link beneath) whereas due to social media and Youtube users now expect to be able to click on the image and go straight into a video playing. That's about it!
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