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Digital Connect Logo

Cloud-based customer engagement platform

Table of Contents

Digital Connect - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Digital Connect overview

What is Digital Connect?

Digital Connect is a cloud-based customer engagement platform that allows businesses to connect with their customers on various communication channels, such as WhatsApp, Facebook Messenger, SMS, and voice. The tool assists with automated promotional campaigns and re-engagement of customers. Key features include instant replies, agent routing, media, and analytics.

Digital Connect integrates with Shopify to access customer order data and send updates. The hybrid support functionality combines chatbots and transfers to human agents.

Starting price

250usage based /
per month

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Digital Connect’s user interface

Ease of use rating:

Digital Connect reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Digital Connect's features

Activity dashboard
AI/Machine learning
API
Autoresponders
Chat Transcript
Chat/Messaging
Chatbot
Configurable workflow
CRM
Customer database
Customer segmentation
Customer Service Analytics
Engagement tracking
Live chat
Multi-Channel communication
Natural language processing
Performance metrics
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Social media integration

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Digital Connect pricing

Value for money rating:

Starting from

250

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Digital Connect price and value

Value for money rating:

Digital Connect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support

Digital Connect FAQs

Q. Who are the typical users of Digital Connect?

Digital Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. Does Digital Connect offer an API?

Yes, Digital Connect has an API available for use.


Q. What level of support does Digital Connect offer?

Digital Connect offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

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