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Memfault

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Cloud-based IoT device reliability platform

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Memfault Pricing, Features, Reviews and Alternatives

Memfault FAQs

Q. What type of pricing plans does Memfault offer?

Memfault has the following pricing plans:
Starting from: $0.01/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Memfault?

Memfault has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Memfault support?

Memfault supports the following languages:
English


Q. Does Memfault offer an API?

Yes, Memfault has an API available for use.


Q. What level of support does Memfault offer?

Memfault offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Memfault product overview

Price starts from

0.01

Per year

Other

What is Memfault?

Memfault is a cloud-based device reliability platform that allows hardware engineering teams to continuously monitor devices, debug firmware issues, and deploy OTA updates to embedded devices.

Key benefits of using Memfault

Debug Devices Remotely:

Receive rich insights into your devices’ crashes without needing to attach a debugger or getting the device shipped to your facility.

Memfault keeps track of crashes automatically and will make traces of errors available to you on our web application as soon as they're uploaded. Even if you have the device at hand, Memfault traces enable a more streamlined debugging experience with helpful visualizations and connected data displayed from our parsing.

Proactively Fix Issues:
Set up alerts to monitor the health of your fleet and catch all device issues automatically before your customers notice them for quick issue resolution and customer retention.

Whether a device fails to connect over Bluetooth or crashes during operation, we alert your team with the same details you’d expect from your physical debugger, and deduplicate reports so you can gauge impact before your customers report the problem.

Easily Prepare Secure OTA Updates:
The conventional process of handing a pilot device over to QA and waiting for bugs to be found, to then fix them is not enough anymore.

Memfault de-risks OTA updates with near real-time monitoring and controlled releases to help you debug and ship new releases confidently.


Privacy & Security:

SOC 2 Type II Compliant:
The SOC 2 Type II certification affirms that a verified, independent third party has formally reviewed Memfault’s infrastructure, software, data, people, policies, procedures, and operations. Read more ->

GDPR Compliant and Full Data Encryption:
- Device -> Cloud: All data sent from the device to the Memfault cloud is encrypted via HTTPS. You are in full control of the exact data sent from the device ensuring you can remove any sensitive PII (Personal Identifiable Information) or other info you don't want to collect.
- Cloud: All data is encrypted at rest. We are hosted on AWS and encrypt all data at rest with keys managed in KMS and AWS SSE-S3. Crash reports uploaded to our service are encrypted using a key, which is unique to each project. This guarantees that this data cannot be shared between customers.

Customizable & Easily Integrable SDK:
Our SDK is only able to request pre-defined data sets and we’re never able to inject any code or run arbitrary scripts. We’re simply reading what is provided to our SDK, writing it to some local storage, and once that data gets to our backend we’re unspooling it and presenting it to you in our UI.

On-Device Log Filtering and Scrubbing:
Data can be scrubbed and filtered before it leaves the device. Scrubbing and filtering rules can be updated in our dashboard and are automatically propagated to the devices.


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Webinars
Documentation
Videos
Live Online

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Why am I seeing this?

Memfault pricing information

Value for money

4.8

/5

8

Starting from

0.01

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Memfault features

Functionality

4.1

/5

8

Total features

22

2 categories

Most valued features by users

API
Third-Party Integrations
Activity Dashboard
Data Import/Export
Real-Time Data
Reporting & Statistics
Monitoring
Data Visualization

Functionality contenders

Memfault users reviews

Overall Rating

5.0

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Overall rating contenders

DC
AvatarImg

David C.

Consumer Electronics, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The future of embedded debugging

Reviewed 2 years ago

Companies at this scale are really a group people and a culture and not a nebulous entity. This team has been fantastic in communication, issue resolution, and proactive attempts to identify problems. They have lived with the problems of not having this tool so they understand what needs to exist to have a good end-user experience.

Pros

Can see FW deployments at a glance Can create sub-groups to deploy specific FWs to for internal testing (And can change on the fly) Better stacktrace visualization than my IDE Real-time visibility into new problems and regressions Has helped me track down stack overflow issues, heap fragmentation issues, issues with the manufacturer's BLE stack and all the kinds of critical hard-to-track problems that would have taken 10x longer without it. There is nothing else like it. It eases debugging of any problem more than any other tool I have ever used.

Cons

(Note: these are all minor and I have already notified the Memfault team about them.) I can't easily get access to the raw per-device metric data via a documented API. I can't easily see the FW version that the metric data was produced on via the web interface. There is a bit of confusing about which visualization tool to use for the metric data and it seems to have some bugs. It is hard to manage the metrics generally. There is a limit on them it is hard to deprecate ones you create that you realize you don't need. Etc. Some confusing things about being able to deploy debug/release builds and managing variants of build types. (Perhaps more education on our part could have fixed this?)

DC
AvatarImg

Devin C.

Utilities, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Out of the box functionality that all IoT products need

Reviewed 2 years ago

When deploying huge numbers of connected products, it is an inevitability that some of them will experience faults and crashes. The product we integrated Memfault into is battery operated so every fault incurs a hit to the battery life, which could ultimately lead to the product violating its warranty, creating big problems for us. Without the functionality offered by Memfault built into the product those issues can be all but impossible to ever resolve. I am relieved that we are using the service as it gives me confidence that those issues, when we encounter them in the future, can be solved quickly and effectively.

Pros

With my experience as an IoT firmware engineer I did not struggle to integrate Memfault into our existing product at all. Memfault support was fully available as well to help answer the few questions I did have. Using their webapp to inspect faults and their respective traces is very easy. Their webapp is easy to use and intuitive, and guides you quickly to getting immediate value from the data it reports.

Cons

Integrating the product does require at least a firmware engineer, if not someone on the Cloud side to handle the messages from devices.. Memfault does a lot to make it easy, but that could be a high barrier to entry if a company doesn't have those resources on staff already.

MV
AvatarImg

Matthew V.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Finally analytics for IoT!

Reviewed a year ago

Amazing when doing trial deployment to be able to diagnose issues fast remotely. Firmware issues are now so fast to find!

Pros

Amazing for managing firmware versions and examining what is happening with individual units.

Cons

There is limited API access to the data. And custom queries on the data can be hard to do.Fleet graphs are somewhat limited.

KK
AvatarImg

Konstantin K.

Consumer Electronics, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent IoT monitoring with minimal implementation effort

Reviewed a year ago

Memfault gives us visibility into how our devices/firmware is performing in the field. Their support is top-notch.

Pros

Memfault was very easy to set up with our nRF52 MCU. Their SDK is excellent and plugs right in. It allows us to track device metrics and various errors. Without Memfault we would either have no visibility into what's happening on devices or have to build an in-house solution. One thing I really like about Memfault is the ability to get coredump details (including file and line numbers).Memfaults OTA functionality is great as well. They handle all the business logic of whether the device needs to be updated and serves new firmware when necessary.

Cons

The fine grained access control is lacking. Every user has access to nearly all of memfault. This can be problematic for production deployments when you want only a select group of people access to something (eg: roll out OTA updates).

AN
AvatarImg

Armen N.

Consumer Electronics, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful device management technology made accessible

Reviewed 2 years ago
Pros

Memfault is easy to integrate and scales without any additional effort. It gives our startup hugely valuable capabilities while still being really accessible.

Cons

Memfault's data visualization still seems to be in it's early stages, but have noticed this improving with time. Not a major factor for us though. Overall, no complaints.

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