UChat vs Fathom

Gong.io

Fireflies

Otter

ManyChat

Chatfuel

Xenioo

Compare UChat and Fathom based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Fathom

Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes. 

Denser AI

DenserAI is an AI-powered semantic search and chat tool for websites. It offers AI search and chat functionality over hundreds of thousands of web pages with exceptional accuracy, advanced search features, and cost-saving intelligence. DenserAI transforms site interactions with website chat and leads generation tools. It also provides technical document support through in-depth insights gained from documents.

Botsonic

Botsonic delivers AI-driven customer support bots with seamless Zendesk and Freshdesk integration. It offers multilingual support, advanced analytics, and GDPR compliance, perfect for efficient, AI-enhanced customer interactions in any business.

UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding.

Activity Dashboard

AI/Machine Learning

Autoresponders

Chatbot

Chat/Messaging

Configurable Workflow

Customer Segmentation

Customizable Branding

Drag & Drop

Email Management

Feedback Management

For Developers

Intent Recognition

Lead Capture

Live Chat

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Natural Language Processing

Real-Time Notifications

Reporting/Analytics

Reporting & Statistics

Speech Recognition

Speech Synthesis

Third-Party Integrations

Workflow Management

By industry, UChat reviewers are most commonly professionals in marketing and advertising (40%). The most frequent use case for UChat cited by reviewers is as a conversational AI platform (100% of reviewers).

Users and use cases

The UChat integration most frequently cited by reviewers is Google Sheets, a spreadsheet product rated 5.0 out of 5 for its integration with UChat.

Integrations

UChat is a conversational AI platform offering key features such as chatbot functionality, live chat support, and multi-channel communication, among others.

Proprietary

UChat

Web-based

Basic

sales manager

I love UChat's easy and intuitive interface, allowing me to build smart, multi-channel bots without coding, which speeds up communication and boosts productivity.

the amount of time that I need to invest to solve my issues in this software is UNBELIBLE!!

when its wotk it is ok, there is some difficulties

Director

The user-friendly interface, customizable chatbots, integration with multiple platforms, and efficient customer support make it a comprehensive solution for businesses looking to improve their customer communication and support.

Founder

I can send mail via any email client, (SMTP), connect the bots to Google sheets, stripe, or pretty much any other software via Zapier/Pabbly/Make/Integromat.

Asana Solutions Partner

The omnichannel feature to connect with all major communication channels in one place is amazing.

Integrated with many live chat apps, such as Jivochat, slack, etc.

Firstly, Omni channel bot flow and single window live chat for agents without the hassles to go through various processes for different channels.

CEO & Founder

Listens to customers to bring new innovations and conveniencesOverall, UChat provides "peace of mind" so that you can carry on with your tasks, knowing that the support team is there to assist you and you don't have to put your life on hold to resolve a simple issue.

A little slow responding time when the first message from uchat to Jivochat.

Marketing Director

The dashboard can sometimes feel overwhelming due to its numerous functions.

Now, if I had to say something, I'd probably say that their team is   I know this isn't a disadvantage, but the team releases new features so quickly, I always feel like I'm behind.  

Marketing Consultant

Multiple chat channels are available, and there are multiple ways to integrate with other software (API, Zapier, Make.com etc).

Owner

With complex automations - there's a world of possibility that can be created - I'm still exploring it.

AI can be used to reply to comments, users can help themselves by uChat serving them answers from our documentation.

Automate check-in reminders with the most important information on they arrival date and on checkout date

Coordinator

The visual design capability alone makes it a strong choice for those looking to create a chatbot for their business.

Product Manager

It can be connected to many chat channels such as Facebook, Instagram, Whatsapp, Google My Business etc.

The main strength to me are the numerous channels supported as well as the Integration with many apps.

They provide incredible educational resources.

Instructor and CEO

It is very easy to create integrations with other platforms (2 clicks) and automations via ROBOT with my student community.

Together with their other tool Airchatty CRM we have a complete toolset to run our marketing agency.

They implement new features all the time.  

Lastly, the free tier lacks integration so you can only get your data out through export

Automation Developer

Designer

Uchat bundles countless chatbot platforms for me, because it offers the creation of a chatbot for almost every channel. Whether WhatsApp, Voice, Line or even Google MyBusiness.

This made it a bit difficult for me to get the most out of the product, as I had to spend extra time figuring out how to use certain features

Chief Executive Officer

It was really good using Uchat and I still use this software for managing my clients chatbots with ease and they are also very happy with the results.

It is quite a complex system, but that is probably the case of any powerful system with alot of features and automation possibilities.

Conversational Developer

We love using this platform as it is proving to be cost-effective and very functional in our development of direct marketing strategies where we can deliver coupons instantly and track the ROI

I can build an advanced bot easily, with these templates, for clients.

Before, we had to tie different tools together in order to have a seamless workflow.

There are regular updates, with a YouTube video (thankfully), so I can not lose between them.

All the features are on one platform and don't have to fight to integrate many tools together any more.

We can literally build a bot within the first few minutes of watching their videos.

Marketing Officer

So, after several months of using the platform, I was satisfied with the flow builder, the hassle-free while creating the chat flow, the user are free to build the integration between UChat with another system. If you have not started any chatbot before this, I would recommend using UChat, because the user interface is user-friendly or beginner-friendly.

missing email as one of the channels, although this is coming very shortly as per the roadmap

I started with Manychat then moved to Chatfuel then to Activechat (as a strategic partner) then now as a business partner in Uchat.

Only few years, Uchat has expanded into supporting more than 10 different social media chatbots, which is amazing!

It covers my needs for integration with other software.

Furthermore, the platform has an easy-to-use interface and a wide variety of integrations, making the setup process even smoother.

Business Administartor

Bots purchase  , can be provided more for the business plan

There were times when limitations on assets were forced by the group.

The only downside I would mention is that there may be a learning curve involved, but that's the case with any new tool or process you need to implement.

Insurance Advisor

UChat is a growing platform and I like that it has many integrations with other programs.

Tha Mobile app and do not have a email as channel.

Reviewers indicate UChat's chatbot capabilities are versatile and easy to deploy across multiple platforms, including social media and voice channels. Users report the drag-and-drop flow builder in UChat makes chatbot creation straightforward, even without coding experience. They find UChat's chatbot automations save significant time and streamline customer onboarding and support. Users highlight UChat's comprehensive integrations and omnichannel approach, mentioning that all support can run through the chatbot and that it increases efficiency and even revenue for their businesses. Of the 29 UChat users who gave detailed accounts of their use of Chatbot, 100% rated this feature as important or highly important.

Customer Support

Bot Building

User Interface

Communication Channels

Automation

Comment Replies

Team Collaboration

Lead Generation

Small Business

Mid-size Business

Freelancers

SmartLink

Zoom Workplace

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Modjo

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Access Controls/Permissions

Action Item Tracking

Alerts/Escalation

Alerts/Notifications

Annotations

Automatic Transcription

Call Management

Call Recording

Call Tracking

Call Transcription

Chat Transcript

Code-free Development

Collaboration Tools

Conferencing

Conversation Intelligence

Data Entry

File Sharing

For Sales Teams/Organizations

Meeting Management

Meeting Notes

Notes Management

Playback Controls

Predictive Analytics

Real-Time Analytics

Real-Time Data

Recording

Reminders

Search/Filter

Sentiment Analysis

Single Sign On

Speech-to-Text Analysis

Task Management

Templates

Timecoding

User Management

Video Conferencing

Reviews for Fathom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (11%), and information technology and services (8%). The most frequent use case for Fathom cited by reviewers is call recording (68% of reviewers).

Most users consider Fathom to deliver strong value for money, highlighting the generous free plan and useful premium features. Most reviewers indicate the free trial is helpful, though some feel the annual cost and lack of monthly option are drawbacks.

Value for money

The Fathom integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.9 out of 5 for its integration with Fathom), Google Meet (a meeting product, 4.9), and HubSpot CRM (a CRM product, 4.6).

Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.

Windows

Free

Premium

Team

Business

Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!

Fractional CRO

I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.

CyberSecurity Analyst

Fathom seamlessly integrates with my Teams meetings and automatically joins in, records everything, and then provides me a detailed synopsis that allows me to highlight any point, review any outstanding tasks, or even simply just click a button and it will send the recap to everyone who was on the call.

Professor

Transcription software is not perfectly developed yet, but Fathom uses generative AI to complete what is missing in the ideas, and it summarizes, finds action items in the conversation, and by doing this it saves a lot of time.

Learning Solutions Manager

I no longer need to spend a ton of time typing up a meeting recap when Fathom can do it much faster, include links to specific moments during the meeting, and is incredibly accurate with regards to highlighting key takeaways from a meeting.

Board Governance Manager

The AI meeting note taker has a superior method of collecting the information and a variety of pre-set options for sorting that are much more useful than competitors.

Project Manager

Fathom is a smart, polished, and extremely useful tool for professionals who live in Zoom or Teams meetings. If your day is filled with back-to-backs, Fathom helps you reclaim your attention and stay organized without lifting a pen.

Head of Digital Transformation

I also appreciate that Fathom offers multiple analysis modes tailored specifically for different meeting types like general meetings, 1:1s, or sales calls.

Senior Account Manager

I can click a bullet point to be brought to that part of the video, and best of all there's a chatgpt style interface where I can ask it questions about my clients.

Director of Sales

One of my favorite features is how easy it is to look back at the transcripts from my Zoom calls—being able to quickly review what was said is a total game-changer. Plus, the fact that I can jump straight to the video from any point in the transcript makes follow-ups so much smoother.

When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space.

What I like best is the interactive video timeline with clickable markers—clicking one of these highlights exactly what’s being said in the transcription.

I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.

Content Coach

I like the instant access to recording and the meeting summary as that saves me time notetaking at the end of the call and provides quick actionable lists following each call

UChat vs Fathom Comparison (2026)

UChat

Fathom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives