Wati vs UChat

ManyChat

Haptik

yellow.ai

Chatfuel

Xenioo

Interakt

Compare Wati and UChat based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Activity Dashboard

AI Copilot

AI/Machine Learning

Automated Responses

Autoresponders

Chat Transcript

Chat/Messaging

Chatbot

Code-free Development

Communication Management

Contact Management

Customer Communication

Customer Database

Customer Engagement

Customer Experience Management

Customer Service Analytics

Customer Support

Dashboard

Drag & Drop

For Developers

Inbox Management

Interaction Tracking

Lead Management

Live Chat

Marketing Automation

Mass Texting

Natural Language Processing

Performance Metrics

Pre-Configured Bot

Reporting/Analytics

Segmentation

Self Service Portal

SMS Messaging

Support Ticket Management

Template Management

Wati

Android

Linux

Web-based

Windows

iPad

iPhone

Confounder

WATI has been an excellent addition to our marketing toolkit. The user interface is clean and intuitive, making it easy for both my team and clients to navigate and use effectively.

Co-founder, Head of support and email deliverability

We're glad to have discovered WATI Platform through the Facebook Business Directory. Unlike other WhatsApp Partners, their approval times are really quick and their customer support is wonderful.

marketing specialist

Product is great and customer support is awesome. Overall, I am really happy with the experience with WATI that runs on Official Whatsapp APIs.

Online Marketing Specialist

I am truly satisfied and our customers love the fact that they can communicate with us just like they talk to their friends over WhatsApp.

CEO 

Easy to use and very comprehensive. It has all essential and necessary tools to make the business successful.

So overall experience is highly deteriorating, but being a Business WhatsApp number manager, you are STUCK with them. You can't port business numbers between different Business API providers.

It's an easy thing to provide better experience to your users while supporting them on WhatsApp. Customers feel better when they're able to communicate over WhatsApp.

Tuition Manager

The webhook integration with our CRM ensures seamless customer interactions. Overall, Wati has significantly improved our customer support and saved time for our sales team.

Software Developer

Wati offers excellent customer support, helping users resolve issues quickly and efficiently.

Founder

Their support is worst in the industry and this people are fraud.

Development

Its easy to use and has good features like quick replies and automations.

It is a very nice platform for any size of businesses and make operations on auto pilot mode. I recommend it to all business users.

Its Great, Cost Effective Great for Small or Big Enterprises.

Product Growth

Good to use application for one's broadcast needs and customer support. It better and rightly priced than double-click.

Head of Operations

Worst thing i found is that the chat gets expired in 24 hours and as a user you cannot send your clients any messages after 24 hours.

Director

We discovered it recently and asked them to remove it, they flatly refused.

Product Manager

Very easy to use User interface and great support team.

Marketing Analyst

No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge.

Wati screenshot: Click to WhatsApp Ads

Wati screenshot: WhatsApp Catalog

Wati screenshot: Shared Team Inbox

Wati screenshot: Broadcast Bulk Messages

Wati screenshot: No Code Chatbots

Large Enterprises

Mid Size Business

Small Business

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding.

Configurable Workflow

Customer Segmentation

Customizable Branding

Email Management

Feedback Management

Intent Recognition

Lead Capture

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Real-Time Notifications

Reporting & Statistics

Speech Recognition

Speech Synthesis

Third-Party Integrations

Workflow Management

UChat

admin

Uchat is very comprehensive and keeps on getting better and better. The team is ultra responsive and quick at improving the system.

ChatBot and Automation Consultant

The ability to integrate with the most popular communication channels on the market, including voice and SMS, is excellent.

Designer

Creating flows is super intuitive and easy and there are many helpful video tutorials. The bots work and I am super proud because Uchat helped me realize my first own WhatsApp chatbot.

Uchat is getting updated like almost every day. They are adding amazing features while keeping the price very affordable.

Extremely powerful software that automates my business. Responsive support and team who are very serious about constantly improving their product.

Conversational Developer

I found this software to be extremely powerful for a "no-code" developer like myself. Uchat have some very unique feature enabling you to build very powerful automations.

Marketing Consultant

Fantastic integrations - Short learning curve - Active Facebook group with good involvement from uChat admins - Plenty of guides and how-to videos - Fast development of new features.

Chatbot and omnichannel educator

You can automate most of your business processes as far as up to 90% which is amazing if you think about it.

Customer support to our customers and from Uchat has been amazing! loving it.

Desarrollo de nuevos negocios

I started using Uchat for an Instagram project, it was very easy to get everything settled. I used other chatbots solutions before and I can say Uchat is the best by far.

The main strength to me are the numerous channels supported as well as the Integration with many apps. You can also integrate with OpenAI and some CRM.

Owner

The overall experience with UChat has been amazing.

There were times when restrictions on resources were imposed by the team. I can still live with this knowing that this is just a temporary limitation.

We love using this platform as it is proving to be cost-effective and very functional in our development of direct marketing strategies where we can deliver coupons instantly and track the ROI.

Operations Head

Very eay to use, frequently updated, Good COmmunity and Support.

Automation Developer

No code multi channel multilingual Chatbot platform.

Insurance Advisor

There are many Uchat-certified users you can rely in in case you get stuck though.

That was the time there are no 'noise' or 'light' on chatbots in Malaysia. I can say I'm one of the pioneers here in my country.

UChat screenshot: Build chatbot across all the channel UChat support, Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Viber, Telegram, Line, Slack, Voice, SMS, more channels coming

Wati vs UChat Comparison (2026)

Wati

UChat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives