A1 Tracker vs Unity

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Compare A1 Tracker and Unity based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

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New generation contract management software that brings value to your business, streamlines contract processing with workflow.

3PL Management

Access Controls/Permissions

Accident Investigation

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Escalation

Alerts/Notifications

Approval Process Control

Archiving & Retention

Assessment Management

Asset Accounting

Asset Lifecycle Management

Asset Tracking

Attestation

Audit Management

Audit Trail

Automated Quoting

Barcoding/RFID

Billable & Non-Billable Hours

Billing & Invoicing

Broker/Agent Portal

Budget Management

Business Process Control

Buy Side (Suppliers)

Calendar Management

Cancellation Tracking

Case Management

Case Notes

Catalog Management

Change Management

Claims Adjuster Management

Claims Management

Claims Settlement

Claims Tracking

Client Management

Client Portal

Collaboration Tools

Commenting/Notes

Commercial

Commission Calculations

Commission Management

Communication Management

Communications Management

Complaint Management

Completion Tracking

Compliance Management

Compliance Tracking

Configurable Workflow

Configuration Management

Conflict Management

Contact Database

Contact Management

Contract Drafting

Contract/License Management

Contract Negotiation

Controls Audit

Co-Pay & Deductible Tracking

Corrective and Preventive Actions (CAPA)

Cost Tracking

Counterparty Risks

Credit Risk Management

Customer Accounts

Customer Database

Customer Management

Customer Portal

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Aggregation

Data Connectors

Data Extraction

Data Import/Export

Data Security

Data Synchronization

Data Visualization

Deadline Management

Debt Management

Depreciation Management

Digital Signature

Disaster Recovery

Discount Management

Dispatch Management

Disposal Management

Docket Management

Document Management

Document Review

Document Storage

Document Templates

Drag & Drop

Electronic Claims

Electronic Signature

Proprietary

A1 Tracker

Web-based

Windows

Linux

Android

iPhone

iPad

Enterprise

Risk Manager

We use this product for Claims Management and it has helped us not only to monitor our claims more closely but has also given us the ability to look at our accident trends.

Claims Manager

Overall, very positive - as noted it is a robust system that functions largely to our needs. If there were a way to have multiple, different data grids simultaneously it would be close to perfect

Contract Specialist

They consistently keep in contact to ensure the module meets our needs. If not, recommendations are made and implemented as needed.

General Manager Claims Operations

Any new ideas we had A1 were quick to pick up the phone to talk about how we can do it using our access or other options that may require development.

Insurance Administrator

The software meets our company needs for tracking auto, property claims and certificates of insurance.

It is easy to work in, and the A-1 staff are very helpful and revise the module as need without compliant of added expense, for the most part.   Unless we are making drastic changes.

Business Administrator

Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user.

Quality Leader

It was integrated into our other programs so we could process the claims seamlessly.

Sr. Financial Services Consultant

I don't really consider it a "con" but certain customization capabilities can get a little deep and require a little learning curve.

I found that I enjoyed learning about the various functions and features that we could manipulate to make our use of the tracker easier.

Senior Operations Manager

The information we have gathered since implementation has helped us identify issues before they became problems.  

I like that there are so many features and functions that can be customized to our organization's needs.

Operations Manager

There is not an area for the report taker to make his/her own comments.  

The other benefit is the fantastic technical support and customer service from the A1 team.

Sales Manager

A1 tracker is a simple and efficient way to file a claim.

Although it looks easy to use, I found it intimidating at first. Although, once I watched the video on how to use the tracker, it was very simple after that.

It makes a process that no one wants to go through easier on the reporting side.

Assistant Insurance Admin

Additionally, I found that the functions A1 provides greatly supports the needs of my organization.

Technical Operations Project Manager

A1 have been flexible and endlessly patient as BCB explored it's first tailor made claims system with A1 handling hundreds of requests, ideas and sudden changes in scope.

Benefits Coordinator

I used to not enjoy that the reimbursements would import as partial dollars ,but now it's fized!

General Manager

The system is very user friendly and I can get a report completed quickly.

Anything new is always difficult to fully accept so it would be hard for me to say that the transition was anything other than what it was... tough... at least at first.

Legal Counsel

While it has some deeper functionality they are not all seamless and many require some degree of settlement if they want to be used as they are generally static and not fully customizable. If changes are sought later as you realize some functions or options being used are not necessary or not set up in an ideal manner, it is not the easiest to change and re-integrate.

The program is very affordable for the features provided.

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They take their time in assisting when there is a problem.

Service and Repair Manager

Ease of us, Customer Service, Data collection and reporting.

It is also easy to input phots if necessary.

My experience with A1 has been overwhelmingly positive, the A1 team is friendly, focused and knowledgeable and have always been there to help at a moment's notice.

worked closely with BCB to help us move from having concepts to having clear ideas on what it was that BCB actually needed to succeed.

They are always there to help with questions and issues.

I am happy to have this rather than something more complicated.

Everyone has been responsive and it's been an overall positive experience.

Legal Analyst and Claims Specialist

The integration of members of team in one software to make easier the recovery process.

Service Coordinator

It helps keep our contracts, and registrations organized.

A1 have worked extra hours to guide us through late night updates and feature releases.

From day 1, [sensitive content hidden] and his team have worked tirelessly to help BCB design and rollout a custom claims management platform.

Its interface is customizable and can be created in the users eye.

I am not a tech savvy person, and I find it fairly easy to navigate through.

CLAIMS MANAGER

We can finally track all claim-related costs and reserves in one place, allowing us to run financial reports for our executive management team at a moments notice.

At every stage in this partnership (because that's what it is) A1 have been right there with us - always ready with advice and guidance.

Legal Senior Claims Adjuster

The A1 platform and team are incredibly flexible and ready to consider new ideas.

We had to aggregate information across a multitude of various claim types, such as Workers Compensation, Auto Accidents, Warehousing Property Claims, Cargo Claims, Slip and Fall Claims, Occupational Accidents, Torts, 3rd Party Property Damage, and Bodily Injury as well as Litigated claims.

Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims management system, consisting of a TMS software, paper records, and excel sheets.

A1 listen to what you need and work towards providing that.

Administrative Assistant

We can easily keep track of pending claims, files and documents, emails, and payments of claims.

The most impactful features of this product were the dashboard, the claims module, and the notifications module.

A1 Tracker vs Unity Comparison (2026)

A1 Tracker

Unity

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives