A1 Tracker Pricing, Features, Reviews & Comparison of Alternatives

A1 Tracker

Enterprise risk management software

4.92/5 (48 reviews)

A1 Tracker overview

What is A1 Tracker?

A1 Tracker is a cloud-based enterprise risk management platform designed to help businesses of all sizes manage and mitigate risks across processes related to contracts, migrations, insurance, assets and claims. The platform comes with a claim management module, which enables users to track, report and manage trends, reducing risks on claims for insurance premiums, worker compensation, product liabilities, and more.

Features of A1 Tracker include threat assessments, risk letters, templates, audits, escalations, real-time alerts via texts/emails, and resolution assignments. Managers can automate contract workflows related to product registrations, customer warranty and service agreements through scheduled reminders and email-based approval pipelines. A1 Tracker provides an online dashboard, which allows users to view and report on data through charts, heat maps, graphs, and data summaries.

A1 Tracker offers an asset management solution, which lets users monitor operations across locations, and manage business risks concerning maintenance, repairs, procurement, part replacements, facilities, and more. The solution integrates with various third-party customer relationship management (CRM), enterprise resource planning (ERP), accounting, and Active Directory applications.
www.a1enterprise.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
A1 Tracker screenshot: A1 Tracker contract management screenshotRisk Management Software by A1 TrackerA1 Tracker screenshot: A1 Tracker risk assessment screenshotA1 Tracker screenshot: A1 Tracker insurance claim alerts screenshotA1 Tracker screenshot: A1 Tracker asset dashboard screenshot

A1 Tracker reviews

Excellent
44

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  5.0
Rufina Benda

Very flexible and robust software

Used daily for 2+ years
Reviewed 2018-08-09
Review Source: Capterra

Pros
We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget. We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons
Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joshua Finkelstein

Fantastic Software and Fantastic Customer Support

Used daily for 2+ years
Reviewed 2020-06-23
Review Source: Capterra

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros
The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons
There is really only one “con” to mention. 1. Building “custom views” was a little difficult and took some time to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Rhen

A1 Tracker Review

Used daily for 6-12 months
Reviewed 2019-02-25
Review Source: Capterra

Our overall experience with the solution has been a positive one. While it did take a significant amount of time to get our solution up and functional, the solution has cut down on paper, errors and lead time. It has been a fantastic product for our needs.

Pros
We were most attracted to the versatility and customization of the software to fit our needs.

Cons
The custom fields aspect of the solution is not as intuitive as you would imagine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

User Friendly Adaptable to Every Situation!

Used daily for 2+ years
Reviewed 2020-05-01
Review Source: Capterra

My experience with A1 Tracker has been amazing. I mainly deal with insurance certificates of insurance with multiple requirements dependent on contract types awarded. Being able to customize our tracker to reflect not only the requirements that are needed but to be able send out automated notifications and take the hours of data entry time needed to update and process insurance certificates and put that time to more customer facing tasks within our organization was a turning point for our team.

Pros
This software is very user friendly, there is no guessing at where information "might" be. The dashboads are clear and can be customized for anyone in the organization. The quick batch update feature took hours off my data entry time.

Cons
I would like to see a save feature where an entire record could be updated and saved vs. saving each section of the record as this happens in some of the modules within our tracker.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catherine Kusumoto

We've used A1 software since 2013 and very pleased with the quality of product service and support.

Used daily for 2+ years
Reviewed 2018-04-30
Review Source: Capterra

Pros
I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits. A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs. Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Cons
A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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A1 Tracker pricing

Pricing options
Subscription
View Pricing Plans

Pricing is based on the number of users and user types, including full access users and limited access/portal users. Both annual and perpetual licensing options available. One-time cost based on customer scope and implementation requirements.
Contact A1 enterprise for pricing details.

A1 Tracker features

Activity Dashboard
Audit Trail
Compliance Management
Customizable Reporting
Reporting & Statistics
Third Party Integration
Workflow Management

API (277 other apps)
Accounting Integration (162 other apps)
Accounting Management (181 other apps)
Automatic Notifications (167 other apps)
Billing & Invoicing (186 other apps)
Data Import/Export (180 other apps)
Electronic Payments (171 other apps)
Expense Tracking (164 other apps)
Financial Analysis (130 other apps)
Invoice Management (234 other apps)
Invoice Processing (151 other apps)
Multi-Currency (166 other apps)
Real Time Data (147 other apps)

Videos and tutorials

Additional information for A1 Tracker

Key features of A1 Tracker

  • Adjustor Management
  • Alerts/Notifications
  • Asset Accounting
  • Asset Tracking
  • Assign Claims
  • Audit Management
  • Auto Extraction
  • Automated Quoting
  • Barcoding/RFID
  • Benefit Programs Support
  • Buy Side (Suppliers)
  • Catalog Management
  • Claim Audit
  • Claim File Documentation
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Corrective / Preventive Actions
  • Corrective Actions (CAPA)
  • Customer Management
  • Depreciation Management
  • EMR / EHR Integration
  • Electronic Claims
  • Electronic Signature
  • For Casualty Insurance
  • Government Contracts
  • HMO Management
  • IT Risk Management
  • Incident Reporting
  • Incident Tracking
  • Injury Reporting
  • Legal Risk Management
  • Modeling
  • OSHA Compliance
  • OSHA Recordkeeping
  • Operational Risk Management
  • PPO Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration
  • Pre-built Templates
  • Premium Billing
  • Pricing Management
  • Product Configurator
  • Provider Credentialing
  • Quote/Proposal Creation
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Reporting
  • Risk Scoring
  • Root-Cause Diagnosis
  • Safety Risk Assessment
  • Self-Insured Management
  • Sell Side (Customers)
  • Specialty Contracts
  • Statement Management
  • TPA Management
  • Tax Management
  • Team Collaboration
View All Features