BILL Accounts Payable & Receivable Comparison

QuickBooks Online

PayPal

Abby

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

Abby helps businesses ensure that customer documents are legal and comply with the rules. Customers can pay online and receive reminders for late payments.


Managing Partner

My inquiries to customer service were logged via support ticket, however the resolution was not provided and when I followed up at a later date I was told my request had been closed.

Manager, Accounts Payable

On occasion I experience trouble escalating support issues to a timely resolution.

Firm Administrator

This software is very use-friendly and customer service support is always very responsive and they follow up to ensure all reported issues are resolved.

Accounting Clerk

There are minor issues that happen, and those can be quickly solved by BILL customer support. If you run into any issues above what's answerable by existing Help Articles, you are absolutely at the mercy of whoever is on the other line.

Keep track of all your bills and invoices online on any device, sync with all major accounting software. Business bill payments made easy with Bill.com

1099 Preparation

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

AI Copilot

Alerts/Notifications

Approval Process Control

Audit Trail

Automated Receipt Matching

Backup and Recovery

Bank Reconciliation

Billing & Invoicing

Billing Portal

Bookkeeping Services Integration

Budgeting/Forecasting

Bulk Send

Cash Flow Management

Cash Management

Check Processing

Check Writing

Client Portal

Compliance Management

Contact Database

Contingency Billing

Credit Card Processing

Customer Statements

Customizable Branding

Customizable Invoices

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Debit/Credit Card Processing

Document Management

Duplicate Detection

Duplicate Payment Alert

Dynamic Pricing

Electronic Funds Transfer

Electronic Payments

Electronic Signature

Email Management

Email Reminders

ERP integration

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

Forecasting

For Small Businesses

Fraud Detection

General Ledger

Generative AI

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Mobile Access

Mobile Payments

Multi-Currency

Multi-Location

Multiple Payment Options

Online Invoicing

Online Payments

Overpayment Processing

Partial Payments

Payment Collection

Payment Processing

Payment Reconciliation

PCI Compliance

Process/Workflow Automation

Project Billing

Projections

Purchase Order Management

Purchase Order Reconciliation

Purchasing & Receiving

Real-Time Data

Real-Time Reporting

Receipt Management

Receivables Ledger

Recurring Invoicing

Recurring Payments

Recurring/Subscription Billing

Reminders

Reporting/Analytics

Reporting & Statistics

Revenue Recognition

Self Service Portal

Spend Management

Status Tracking

Supplier Management

Tax Calculation

Tax Management

Third-Party Integrations

Time & Expense Tracking

Users appreciate the valuable features and integrations, and reviewers like the free trial and competitive pricing versus some alternatives. However, some reviewers find the pricing high, confusing, and difficult to justify for smaller organizations or simple needs.

Value for money

The BILL Accounts Payable & Receivable integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.8 out of 5 for its integration with BILL Accounts Payable & Receivable.

Integrations

By industry, BILL Accounts Payable & Receivable reviewers are most commonly professionals in accounting (20%). The most frequent use case cited is billing and invoicing (54% of reviewers).

BILL Accounts Payable & Receivable

Web-based

Android

iPhone

iPad

Melio

FreshBooks

AvidXchange

Tipalti

Stampli

QuickBooks Online Advanced

Wave

Stripe

Emburse Expense Professional

Essentials

Team

Corporate

Enterprise

High and confusing pricing

Electronic Engineer

The cost structure is a little too expensive.

74% of reviewers feel negative about Pricing. Some users report that the cost structure is expensive, especially for organizations needing multiple users or advanced features. Reviewers indicate that the pricing model can be confusing, with additional charges for certain functions and higher tiers. They say the expense is difficult to justify for small businesses or nonprofits, and some users mention having to reduce their number of users due to cost. Users think the software is pricier compared to similar alternatives.

Cumbersome email notifications

Chief Information Technology

A problem I've had is that I can't send many emails since they take it as duplicates, but this is due to the slow response they give in this way.

69% of reviewers feel negative about Email Notifications. Some users say they receive too many notification emails, which can be overwhelming and difficult to manage. Reviewers report issues with sending invoices and documents, including limitations on adding email addresses and confusion about premium features. They indicate that important emails sometimes go to spam or are delayed, and that the inbox can be cluttered with junk messages. Users find the lack of confirmation emails and poor organization of the inbox frustrating.

Frequent bugs and performance issues

Accountant

Inbox has no sort feature, program freezes up when multiple users are working on it.

57% of reviewers feel negative about Bugs and Issues. Some users report experiencing software crashes, slow performance, and workflow disruptions, especially when multiple users are active. Reviewers indicate that bugs can cause delays and require time-consuming troubleshooting. They say resolving technical problems is difficult due to limited support, and some users mention issues with syncing data and navigating updates. Users find that recurring glitches and lack of quick fixes hinder their productivity.

Slow and unresponsive support

62% of reviewers feel negative about Customer Support. Some users report difficulty reaching support staff, with long wait times for responses and a lack of phone support. Reviewers indicate that support often provides generic or unhelpful answers, and that resolving issues can take days or remain unresolved. They say communication is poor, and escalation to higher-level support is challenging. Users feel that the lack of effective assistance leads to frustration and delays in addressing critical problems.

Significant time and cost savings

85% of reviewers feel positive about Cost Savings. Reviewers indicate that automation of financial processes saves substantial time for finance teams, allowing them to focus on other projects. Some users say the software streamlines accounts payable, reduces manual work, and improves overall efficiency. They find that record keeping and compliance are easier, and they appreciate the reduction in errors and duplicated efforts. Users think the platform’s time-saving features lead to noticeable cost reductions for their businesses.

Intuitive and clean interface

Scholarship Manager, Digital Specialist

I think it's very useful, easy, well-structured, and allows users of varying levels the appropriate views.

85% of reviewers feel positive about the User Interface. Some users report that the interface is simple, visually clear, and easy to navigate, requiring little training for new users. Reviewers appreciate that menus and dashboards are well-structured, making it easy to find important features and manage tasks efficiently. They say the platform’s design helps them stay organized and productive, and they value the intuitive layout for handling expenses and vendor management. Users find the user-friendly interface contributes to a smooth onboarding process.

Streamlined multi-level approvals

Staff Accountant

It is so nice that I can enter bills onto the website, assign the approvers ,then sync into QuickBooks to print the checks.

90% of reviewers feel positive about the Approval Process. Reviewers indicate that customizable approval workflows allow them to assign roles, set multiple approval levels, and maintain a clear audit trail. Some users say this feature improves transparency, helps prevent fraud, and makes it easy for managers to review and approve invoices from anywhere. They appreciate that approvals are automated, which reduces manual errors and saves time. Users think the ability to track bill status and communicate with approvers directly within the platform is a significant benefit.

Comprehensive accounting integration

System Specialist

Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

82% of reviewers feel positive about Accounting. Some users report that the software integrates seamlessly with popular accounting platforms like QuickBooks and Xero, making financial record-keeping more accurate and efficient. Reviewers appreciate the centralized management of payables and receivables, real-time updates, and robust reporting capabilities. They say the automation of bookkeeping tasks and compatibility with various business sizes help streamline financial operations. Users find that these features support better decision-making and simplify tax filing and compliance.

Intuitive and simple workflow

92% of reviewers feel positive about Ease of Use. Some users report that the software is straightforward to set up and learn, even for first-time users. Reviewers appreciate being able to manage all their business needs in one place, and they say the platform’s clean layout and user-friendly design make daily tasks faster and less stressful. Users think the mobile app further enhances convenience, and they find that minimal training is required for new team members. Some reviewers feel the system’s intuitive nature reduces the time spent on administrative work.

Operations Manager

Bill is a great software to keep track of bill payments, AR, AP, customer invoicing and payments, running reports and has great customer support.

Videographer and Editor

BILL was a great tool for both accounting and bookeeping, as it is what I used for a while regarding payroll from an old company I was with.

Owner

It highlights it’s features likeAI workflows,predictive cash flow, budget control and 2 way sync.

Integration with accounting softwares, Document management and collaboration, visibility and control make it a better option for businesses.

Freelancer and Owner

My clients are easily able to access and pay invoices, and I am able to set up my clients with recurring invoices, to alleviate extra work for me.

Bill.com’s overly complex verification requirements and poor communication have severely impacted my trust in their service. Once I receive my payment, I will be canceling my account and ensuring my data is securely removed from their systems.

CEO and Founder

We use this system with a specific client and it has made invoice submission and receiving so easy to track where it is in the process, it sends automated reminders on payment, and you have the ability to see when it is approved for payment submission, and progression of payment.

Senior accountant

BILL accounts payable automated all the invoice processing of payments and approval, including vendor management.

The delays in receiving my payment, the constant requests for more documentation, and the lack of transparency in their verification process left me with serious concerns about their credibility.

Inability to merge original platform set up to unified platform.

It's nice that you can store the supporting documents easily on each transaction.

It was great value for money in that the learning curve wasn't too severe and there were basically 0 bugs or issues.

BPO Specialist

You need to edit some fields to your Invoice once you received to your email, AI automation is not accurate for this features needs to improve.

Finance Admin

I was promised that all the functions regarding invoicing that are available in QB would be available in Bill.com and literally none of them are available.

Director of Operations

The program will add companies on it's own, causes some disruptions in the invoicing process as you have to filter out the business list.

On the other hand, there have been a few angels that have given me sage advice to navigate BILL's asinine platform.

You'll need to do frequent reconciliations or just accept that Bill.com is more of a tool than a source of truth.

Lead of Supply Chain

I like that you can chat internally about a bill directly in the platform.

The verification process was overly complex, with constant requests for documentation and significant delays, making it extremely difficult to receive payments efficiently.

Cheer mom

In order for me to request a link had to be shared with me first.

There are a few missing features from approval policies I would like added.

We sent a $125 payment to a vendor who appeared as fully set up on Bill.com. When the vendor said they don’t use Bill.com, we immediately requested a reversal.

BILL Accounts Payable & Receivable Comparison (2026)

BILL Accounts Payable & Receivable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives